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Munnar - Terrace Greens, A Sterling Holidays Resort
Ranked #6 of 14 Hotels in Chinnakanal
Certificate of Excellence
Mumbai (Bombay), India
Level 6 Contributor
88 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“A good option”
Reviewed March 27, 2013

Agree with those who have said that this property will most likely take you by surprise and for the good reasons:-
What I liked:
- Neat and Clean property with good views if you get lucky with the rooms.
- Though they seemed a bit short staffed, the staff on duty was super efficient.
- Away from Munnar and for those seeking solace this will be an added advantage. However, not advisable to drive in late (post sunset) as the approach road is quite narrow.
- Good food at the restaurant if one if not overly critical. Advisable to go for their buffet package on MAP plan. It was within Rs 600 per head for 2 meals and the spread is huge...so there is something for everyone.
What really scored here was the attitude of the staff...especially Mr. Jishnu and Prasanta (F&B Manager) who went out of the way and arranged special non-spicy meal for our parents who had dietary restrictions. Though the restaurant gets crowded, we saw them interacting with guests and ensuring everything was fine. Must add that in case one would like to go for the buffet, its best to be there by 8pm as it does get crowded as time ticks by...
- They also arrange day tours for those who prefer to not use their own vehicles and have a couple of activities to keep one entertained at least for a 2-3 day trip.
-The gardens are well maintained and its truly nature at its best so ensure you have lots of space on your camera's memory cards!

Areas of Improvement
- There should be more carts to ferry the guests from their room to the main building..currently they just have 2...
- Increase the staff especially at the restaurant
- We had booked 2 studio apartments for 6 of us (with 1 extra bed each). The sofa-bed was really pathetic...as it had a split in between and was almost un-sleepable..so much so that we had to ask for a mattress and sleep on the floor..they must do something about the extra bed arrangement!

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
4 Thank Mrs_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • English first
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English first
Chennai (Madras), India
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 14, 2013

We stayed at Terrace Greens during Oct. 2012. Was travelling with family- spouse and two small kids. Had stayed at the suite in the main building itself. The room was well furnished and very spacious. The bed was quite comfortable. Was very happy to see that they had Biotique toiletries. We had a great view from our room. We could see right down to the 'Anayirangal' dam. Lovely to wake up to such a view everyday.
Sterling seems to have improved a lot in the last few years. Had visited their Kodai properties ages ago. Was pleasantly surprised by the decor and look of the Munnar resort. Their lobby was very inviting. Their activity room had also a lot going for it - karaoke, games and craft/art activities. The restaurant was big and spacious. Liked their choice of desserts. The variety of food was good. They had both south and north indian delicacies. They also had a counter where you could see the chefs make and serve freshly made rotis, naans, starters and even stir-fries.
All the staff were quite friendly and efficient. The reception staff were always smiling and helpful. They helped us organise some trips to the spice garden and the mattupetty dam. The restaurant manager and waiters were very professional even when some of the customers were rude and demanding. When we were visiting, during the pooja holidays, there were lots of big groups of tourists and sometimes they would be very impatient especially in the restaurant. The staff handled them all quite well. The resort also had a party organised for the guests with good music.
The lady at the activity center was quite good with children. She kept both my kids occupied and helped them in their craft activities. Even I took up a painting project with her.
The internet connection was not bad. My spouse managed to wrap up some urgent office work and e-mail it. As it was drizzling on and off we would go out for half day trips and relax in the resort the rest of the time.
Few suggestions - more play equipment for small kids(during season) in the activity room, provide outdoor play equipment for kids (we didnt notice any), resort could also arrange some pony/horse riding activities(some mahindra properties offer this). They could even have seperate karaoke room during season as it gets quite loud sometimes.
All in all, think we had a great time at the resort. Would definitely stay at Terrace Greens if visiting Munnar. Its the place to be.

Room Tip: If travelling with small kids during the rainy season, request for a room in the main building itsel...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank lyra70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 14, 2013

So we flew to Kochi from Mumbai and then took the KSRTC bus from Perumbavoor to Munnar. Once we landed in Munnar, we thought we could walk down to the Sterling resort... which is when we were in for a rude shock!!!

The Resort is 23 kms away from Munnar town... its up the hills and in the middle of the tea plantations... At the back of my mind i said to myself that the upward journey better be worth it or else am going to shoot anyone in sight :) and it was worth every second of that 45 minute journey up the hills of Munnar and amidst the tea plantations

The resort is cozily tucked away in the middle of the tea plantations along the highway. The rooms in the main resort building are better than the ones in the other part away from the main building.

The rooms were all equipped with heaters, a tea coffee maker etc. The restaurant was HUGE and had a really good spread for dinner, breakfast and lunch. They offer you a meal package with either 2 or 3 meals for a good price but I would strongly suggest you do A La carte on at least one of the days because the Restaurant here is really good.

The staff is extremely helpful and accommodating. The activity center is not much but can keep guests occupied for an hour or two.

Also if you happen to visit during a public holiday weekend or one of the popular dates, you will get a chance to experience the cultural programs they organize for guests at the open theater at the back of the hotel. The days we were there, we watched a Live magic show and a Firedance which was mind blowing.

All in all, the place is value for money and extremely comfortable in terms of the ambiance and the staff. I would definitely visit again!

Room Tip: Choose the rooms in the main hotel building as they generally give you better access to the hotel am...
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank shirinquadros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2013

Excellent Room - I agree. Told Valley view, but not as expected because the view was blocked by the nearby trees. No 24x7 Internet cafe. No WIFI at all. So you would loose connectivity to your emails. almost 6 two way switches, which doesn't seems to be easy to turn on lights.

Food Quality is Good but not so tasty.

Nice Garden. Nice activity room. Lot of funs in the activity room.

Not a 24 hour check out. If you check out by the time for sightseeing then it is very difficult to find a refreshing restaurant outside.

If you come with the driver then there will not be any dormatry kind of room for your driver. whereas in other 3 star hotels they provide for them.

Room Tip: Look for WIFI and look for driver rooms as well.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rajkumar711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 10, 2013

The view is very scenic from the resort. One can see Tea gardens from the room itself. It is located at 20-25 km ahead from Munnar. There is no human noise or crowd which is good for people who want to stay with family and in a calm place. The Resort is very big and maintained.
Food is equally good. We have taken Superior room.

Room Tip: Take the room far from Reception. It has better view of Tea Estates.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Viral_san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varanasi, India
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 4, 2013

The resort is surely at the farther end of the city, if you come from western or southern kerala, but the resort makes sure that you don't need to go anywhere else. The activity room is always active and has something for people from all ages. The food is excellent and offers a lot of variety. Room service is a bit slow. Good place for families and couples alike.

  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akshat_gd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jind, Haryana, India
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 27, 2013

It is situated far from the town in the midst of tea gardens. There is a green carpet of vegetation all around, The rooms are spacious and comfortable. Each room can easily sleep three adults and a child. The food in the restaurant is excellent and very reasonably priced. There is provision for holiday activities for family groups.
Over all quite an excellent experience

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ParveenGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Munnar - Terrace Greens, A Sterling Holidays Resort

Property: Munnar - Terrace Greens, A Sterling Holidays Resort
Address: Chinnakanal 685612, India (Formerly Sterling Holidays Green Vistas Munnar)
Location: India > Kerala > Idukki District > Chinnakanal
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Chinnakanal
#4 Family Hotel in Chinnakanal
#4 Spa Hotel in Chinnakanal
#4 Luxury Hotel in Chinnakanal
#5 Romantic Hotel in Chinnakanal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Munnar - Terrace Greens, A Sterling Holidays Resort 4*
Number of rooms: 135
Official Description (provided by the hotel):
Terrace Greens is nestled within undulating hills in the quiet village of Chinnakanal, some 18 kms from the hustle and bustle of Munnar town. The resort is located high above the Munnar town with splendid views of the Anaiyirangal Dam, tea gardens and surrounding forests. ... more   less 
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Also Known As:
Sterling Resorts Munnar Hotel Chinnakanal
Sterling Resort Munnar
Sterling Hotel Munnar
Munnar - Terrace Greens, A Sterling Holidays Resort Kerala, India - Chinnakanal

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