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“we were @ this property from 25.12 to 28.12 excellent”

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Munnar - Terrace Greens, A Sterling Holidays Resort
Ranked #6 of 14 Hotels in Chinnakanal
Certificate of Excellence
Chennai (Madras), India
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“we were @ this property from 25.12 to 28.12 excellent”
Reviewed December 29, 2012

i with my family & my friends family were at this resorts the studio rooms were good newly furbished staff were co operative service was good overall we enjoyed the breakfast ,magic show,disco and other activities @ the resorts.one mr yugal from house keeping decorated our rooms every day with towels in shape of rabbit, butterfly, duck, etc which was really creative,we paid hefty amt for the rooms. since this was a chirstmas & newyear peak period any way it was worth.
the manager mr ajay was very helpful in all aspects.

Room Tip: rooms @ the main bldgs are better than the appartments but it all depends on the number of person oc...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nirmal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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846 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
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English first
Kolkata (Calcutta), India
Level 6 Contributor
124 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 28, 2012

The Sterling holiday resort in Munnar is not worth a visit unless you like bad food, noisy guests and indifferent service!!! The property is undergoing renovation and the noise was unbelievable - the staff did nothing about our complaints on the noise of the ongoing construction so that we were forced to go out of the resort for peace and quiet - which is, I suppose, one on the things one looks for in a hillside retreat - how wrong we were to choose this resort. If you like lots of people, lots of noise and indifferent food and service, then this resort is perfect for you. The place is perfect for those that like large noisy family groups and those that have got a time share in Sterling Resorts. However, if you want peace, quiet and a relaxed atmosphere, STAY AWAY!!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SRPURI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Munnar - Terrace Greens, A Sterling Holidays Resort, responded to this review, April 3, 2013
Dear Sir,

We regret the inconveniences caused during your stay with us. Our apologies for the same. We have noted down your feedback on our maintenance and service.

We hope you will give us another chance to prove that Sterling Holidays does deliver memorable holiday experiences and we assure you that your next experience with us will definitely meet expectations.

Sincerely,
Member Relations - Sterling Holidays .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 27, 2012

This place has decent rooms, just like any other 3-4 star hotel. The food in the restaurant is very good. However, the view from the room I stayed in was not good. You need to make a request for a good room with a view in advance in order to get allotted a room with good view. There are multiple options for recreation if you happen to visit this resort with children.

Room Tip: Rooms on higher floors have better views.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Siddy_MBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faridabad, India
1 review
Reviewed December 24, 2012

i got this hotel booked via makemytrip and the worst hotel i 've stayed in room service pathetic , inspite of going to reception several times nobody listened and we checked in 3 hrs late yet room was not ready and worst of all everytime u need to take shower water heater is not working.
Really bad service , i would not recommend this place to anybody(and manager was saying they are going to file for 5 star rating :) now very soon).
you can get good rooms and service in same price in other hotels in munnar

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amit_chauhan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Munnar - Terrace Greens, A Sterling Holidays Resort, responded to this review, April 3, 2013
Dear Sir,

Greetings from Sterling Holidays!

We are extremely concerned about the experience you have undergone. Our apologies for the same. We have noted down your feedback on our maintenance and service and will be taking steps to ensure that this is not repeated.

We would like to thank you for your feedback as it would help us in our constant strive for betterment.

We assure you that your next experience will be one to meet your standards. We sincerely hope you will visit us again and give us an opportunity to serve you.

Sincerely,
Member Relations - Sterling Holidays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed December 17, 2012

Stayed here from 4th Dec till 8th Dec 2012. We had booked a 1bhk which can accommodate 4 adults. The rooms were good and comfortable. The resort is still undergoing renovation and hence the gym, spa, disc, etc are still under maintenance. However the resort is big and has good recreation facilities.
However the food was not up to the mark. We had taken a package for dinner and breakfast. However the food was totally disappointing. Non-veg items served in dinner were stone cold and not cooked properly. Breakfast was decent enough but lacked variety.
Overall stay was pleasant but would prefer to see improvement in the quality of food, as there are very limited options of restaurants around the resort.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rajuk1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level 4 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 10, 2012

Stayed here from 3/12/12 to 5/12/12. We were a group of 5 friends and had booked a 2 bedroom apartment. I couldnt believe my eyes when we drove into the resort. I had stayed here on several occasions a few years back, but wasnt prepared for the look of the new avatar. The whole resort has undergone a huge makeover, from the reception, rooms, restaurant and the green lawns.

Check in was smooth, Ms.Chitra at the reception, always with a smile, assigned us our room and in no time we were on a battery operated golf cart, along with our luggages to our apartment (room 1407). The aprtmnt had 3 LCD tv (yes you read it right, 3 tvs, one in living room and 1 each in both the bedrooms), premium KOHLER bath fittings in both bathrooms, great comfy beds and pillows with premium linens and sheets, a microwave, electric kettle with unlimited supplies of coffee and tea sachets.

The lunch and dinner buffet had a good spread and tasted delicious. Ms.Thia at the restaurant was literally a busy bee...constantly on her toes, attending to the needs of every table. hats off to her.

As mentioned in previous posts, the resort is about 18 kms from Munnar city. If you dont have your own vehicle, it could burn a hole in your pocket in hiring transportation. I think the resort has their own van which takes guests to the city on fixed times. There are Jeeps and autos outside the resort which make the trip to the city for rs.600 and rs.300 respectively.

We had a wonderful time at Sterling Munnar and will for sure stay here again...very soon.

Annamalai Sundar

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Indianfreqflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 5 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 7, 2012

We have stayed at Sterling Resort Munnar for 1Night 2 Days with a large group. It is really an amazing Resort as it has many facilities like spacious rooms, Spa, Games Room, Tower watch, Internet, Garden and estates. The main disadvantage of this resort is the location as it is located in Chinnakanal, hardly 1 hour road journey from Munnar Town. It will take again hardly 2 hours by coach to reach the main attractions in Munnar. Apart from the same, the resort is perfectly suited for every one.

The food was delicious and they offered our team Campfire with Music. Unfortunately it cancelled due to unexpected heavy rain.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyvalleyT0urs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Munnar - Terrace Greens, A Sterling Holidays Resort

Property: Munnar - Terrace Greens, A Sterling Holidays Resort
Address: Chinnakanal 685612, India (Formerly Sterling Holidays Green Vistas Munnar)
Location: India > Kerala > Idukki District > Chinnakanal
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Chinnakanal
#4 Luxury Hotel in Chinnakanal
#4 Family Hotel in Chinnakanal
#4 Spa Hotel in Chinnakanal
#5 Romantic Hotel in Chinnakanal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Munnar - Terrace Greens, A Sterling Holidays Resort 4*
Number of rooms: 135
Official Description (provided by the hotel):
Terrace Greens is nestled within undulating hills in the quiet village of Chinnakanal, some 18 kms from the hustle and bustle of Munnar town. The resort is located high above the Munnar town with splendid views of the Anaiyirangal Dam, tea gardens and surrounding forests. ... more   less 
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Also Known As:
Sterling Resorts Munnar Hotel Chinnakanal
Sterling Resort Munnar
Sterling Hotel Munnar
Munnar - Terrace Greens, A Sterling Holidays Resort Kerala, India - Chinnakanal

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