It must be called a hotel, its no way a resort in any manner. We stayed for couple of days and i have mentioned my views below:
Resort - Its more of a hotel than a resort. The very ambience and feel you get once you enter the lobby is that you have reached a hotel. No doubt it’s a clean 3 star business hotel.
Food - Food was very average here. If you are going for buffet then you have to be on time to be able to see the full menu. If you are even half an hour late from when the buffet starts most the items will be over and the staff did not even bother to fill it. The restaurant is understaffed with very few people trying to serve to a large crowd. Very average experience but prices they charge is of a 4 star.
Staff - You will hardly be able to see any staff around as they are in less numbers. Room service will take minimum 45 minutes to an hour if you are luckly :) . They even got a half cup of milk for my daughter and charged for full and when I had called them they replaced it with a mare sorry explanation. Room service is not at trained well to handle customers. No first aid box, when asked at the reception.
Room - No balcony's in any of the rooms at a hill station, how pathetic. You go there to enjoy the beauty of the nature and you are forced to be confined in a room without a balcony.
Activities - Very few activities for such a large crowed. Really disastrous.
On the whole not a great place to be. I suggest avoid it if you get a chance to stay at some other place.
- Official Description (provided by the hotel):
- Terrace Greens is nestled within undulating hills in the quiet village of Chinnakanal, some 18 kms from the hustle and bustle of Munnar town. The resort is located high above the Munnar town with splendid views of the Anaiyirangal Dam, tea gardens and surrounding forests. ... more less
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- Also Known As:
- Sterling Resorts Munnar Hotel Chinnakanal
- Sterling Resort Munnar
- Sterling Hotel Munnar
- Munnar - Terrace Greens, A Sterling Holidays Resort Kerala, India - Chinnakanal