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“best property in munnar for the view”

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Club Mahindra Munnar
Ranked #4 of 14 Hotels in Chinnakanal
Certificate of Excellence
Mumbai (Bombay), India
Level 6 Contributor
165 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“best property in munnar for the view”
Reviewed August 19, 2014

This place is good for the view and the food. Selective staff is helpful so hope you get the best one to interact with you. It is a huge property and located in the clouds, we firstly got a very bad room which hadn't been cleaned for days it seemed there were insects on the floor, dust on the walls etc. once we complained our room was changed, however the view wasn't as good as what we got in the first room. One must try to get the new rooms right in front so that the view is beautiful. The property is huge and has a lot of activities that keep happening, we had gone in the rains hence all the activities were not on. the food is awesome, where in they have packages for a two or three meal combo which falls cheaper than paying individually. The spa I found very expensive and didn't go for one. If you are travelling with old people and walking isn't preferable then you must mention that while booking otherwise some rooms have too many staircases to climb.

Room Tip: choose the one facing the valley
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank atwin90frames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, August 21, 2014
Hi,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides us insights as to what our members really like. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
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English first
Chennai
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 12, 2014

Stay there was utter waste. No value for money. U cud instead stay at a far better luxurious place at for the same price. The place is 20 Kms from Munnar. At the resort they do 24 x 7 Marketting for their membership without realising that they are wasting ur vacation time. They try to sell everything and so consume ur time. Food costs are atrocious, as there is no other option nearby. Its named lake view, but its really parking view. No room faces the lake.

They said nothing was available in outdoor activities. Only spa and craft activities are available.

We ordered veg panneer pizza. We were delivered Chicken Pizza. On phone wen i contacted the other person was so confident that he had delivered me a veg pizza. But wen he came to our room and ate it for himself. He said it happens as they are very busy and never apologised.

The coffee cups seemed dirty

The bathroom walls were always wet as if water was seeping through them. our room faced the geneal use restroom and was next to the Smoking Room. there was always fithy smell around.

After chech in, one mister rohit introduced himself and offered to take us for a tour around the resort. When we met him he said its raining and so we ll talk abt membership. he talked for half hour. after that he said he ll take us around after the rain is over. there was only a very light drizzle. we said we are ok taking thee tour in the drizzle. he said no and left out. and never again he contacted us.

We were given a room with a big window facing the car parking. Not that we dint have a view. We had no privacy as the ppl on other side can easily look in through the window. Atleast the glasses could have been reflective from outside view.

The local cab asked for Rs.400. Whereas CM charged me Rs.800 for the same. I called the reception and asked what was a nominal taxi fare from bus stand to CM by private taxi. He said he dint know!!!

  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank arunkumarv2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, August 17, 2014
Hi,

Having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. We regret the inconvenience caused and please be assured that all the points that you have brought to our notice are being addressed on priority. We also request you to provide any further information or feedback that you might have on our Facebook page at the “Listening Post” tab. Additionally, we also look forward to welcoming you at our other resorts and eager to create a positive experience for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 12, 2014 via mobile

A very exotic hotel and around 20 km away from the main city. Being very hilly area be prepared to walk if you dont get a room close to the reception. The reception, dinning and activity center is all in close approximity. Few rooms are available in the same building. But few rooms like suites and row houses are good 1-2 km from the main area.
There is a boggy that runs to and fro every half an hour from rooms upto the reception. The far away rooms are at good height n take ur breath away climbing up, so u better wait for the boggy. But these rooms are more spacious and peaceful. A heater is available is every room which is an important requirement there.
Acitvities like rock climbing and zummaring, rappling, etc are all availble on request.
Enjoy the scenic beauty from the balcony of you room. N if you can get up a bit early, welcome the sun with your camera in hand..

Stayed January 2014, traveled as a couple
Helpful?
2 Thank Priyal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, August 14, 2014
Hi Priyal,

Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2014

Everything is just perfect about this place. Location, courteous staff, cleanliness, quality of lodging, food (non-veg is bad though). I have traveled to many european destination during my overseas stay but have never been to such a fantastic accomodation. Just try it.

Room Tip: Wooden cottages are bliss.
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  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, August 8, 2014
Hi Amit,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides us insights as to what our members really like. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 27, 2014

Spent around 4 days at this club mahindra property and it was amazing. Had got a room with a valley view and it was mesmerizing. This resort is located at 6300 ft above sea level and the weather is superb. Visited this resort in july and loved it. The food quality is amazing and buffet spread is huge. The cottages are located a bit far from the reception area, but they have got a good pickup and drop service. Lot of activities to do at the club and many area to explore nearby the resort for which you need to hire a car. Well at the activity center i had spent my time playing pool with the activity center staff and it was nice. Will like to visit this place once again for sure.

  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Azzur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, July 29, 2014
Hi,

Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. We are glad you liked our accommodation, the ambience and enjoyed the hospitality at the resort. Additionally, our resort staff will be delighted to receive your compliments. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 27, 2014

We had a great time .there are many activities the kids can play.the naturalist is very informative and good.we were lucky to see barking deer,sir jeer Malkoha(a rare bird )and deer
The food is exceptional and a good spread

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank madhavvikas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, July 29, 2014
Hi,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides us insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed overall experience our resort offered. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 19, 2014

Spent a couple of days at Club Mahindra, Munnar with friends. Even though I hadn't booked the room before, the staff was really helpful in making appropriate arrangements. Room was very clean and spacious with the window opening to a Tea Estate. Affordable Buffet options with a good spread of all varieties of dishes. All in all a must stay if you are a member!

Room Tip: Higher floors have a much nicer views.
See more room tips
  • Stayed May 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Anand P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, July 21, 2014
Hi Anand,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed overall experience our resort offered. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Munnar

Property: Club Mahindra Munnar
Address: Via Suryanelli, Chinnakanal 685618, India
Location: India > Kerala > Idukki District > Chinnakanal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#2 Family Hotel in Chinnakanal
#2 Top resorts Hotel in Chinnakanal
#2 Spa Hotel in Chinnakanal
#3 Luxury Hotel in Chinnakanal
#3 Romantic Hotel in Chinnakanal
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Club Mahindra Munnar 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Club Mahindra Lakeview Munnar Hotel Chinnakanal
Hotel Mahindra Lakeview Munnar
Club Mahindra Munnar Kerala, India - Chinnakanal

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