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“Club Mahindra in Gods own country”

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Club Mahindra Munnar
Ranked #3 of 14 Hotels in Chinnakanal
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Club Mahindra in Gods own country”
Reviewed March 15, 2014

Club Mahindra at Chinnakanal, about 20 kms from Munnar town.
Goods:- 1) Located in a extremely scenic environment, with beautiful Tea Estate views
2) Kolukumalai - World's highest organic tea estate is about 20 k.m (Jeep drive of about 1.5 hours), a must visit!!
3) Statyed in a studio cottage which is decent and well equipped
4) Activity center has interesting activities for kids as well as adults
5) Very courteous and friendly staff
Bads:-
1) Very expensive food. A-la-carte dining options are limited and expensive. Buffet appears to be good, but again very expensive. Would recommend other eating joints such as Sterling resort restaurant, which is barely 200-300 mts from Club Mahindra and there's another veg restaurant called "Mahaveer" about a k.m from Club Mahindra, towards Periyakanal. Nice and cheap food, but the ambience of the restaurant is not so great
2) Since its located 20 kms from Munnar, its necessary to have a vehicle, or will have to hire taxi, which is available from the resort (bit pricy).
3) Resort charges a premium on everything. Its better to hire taxis and jeeps for touring from outside, as the resort adds atleast 20% margin on the actual fare and not to mention the taxes they add on everything

Room Tip: Choose a cottage - Studio or 1 Bed room, has got good views
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SudarshanIyengar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 20, 2014
Hi,

We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We work hard to ensure that your holiday experience is truly memorable. It is wonderful to know that you enjoyed the activities at our resort. Additionally, our resort staff will be extremely delighted to receive your compliments. Furthermore, the points that you have brought to our notice which will be shared with the resort management on a priority basis. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (448)
Date | Rating
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English first
Tiruppur, India
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 14, 2014

stayed in club mahindra for 3 night... munnar is a beautiful place where nature kept her magic in mist .... The room though small are neatly maintained and the bed linen are in good condition. Food is good but is on a litter expensive side

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khushboo1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 20, 2014
Hi Khushboo,

Munnar is indeed a wonderful place to visit and we are absolutely delighted to know that you vacationed at the Club Mahindra Munnar. We work hard to ensure that your holiday experience is truly memorable. We are glad you liked the food at the resort and hope you enjoyed the various activities our resort offered. Additionally, the points that you have brought to our notice which will be shared with the resort management on a priority basis. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 13, 2014

The rating above can be considered as GOOD but not AVERAGE. I cannot rate this as VERY GOOD, due to the below mentioned discussions. Trip advisor, please provide a option GOOD for rating.

Club Mahindra (CM), Munnar is located about 20 kms from Munnar city. The resort is well maintained and have good views of a near by lake and also the tea gardens that are so very famous in Munnar

The resort has all the facilities to keep you engaged for a day or two. The staff are courteous and friendly. The mini golf course and vegetable garden will attract the kids attention.

We celebrated our anniversary and birthday and CM provided delicious cake and thanks to the CM for this courtesy.

The room though small are neatly maintained and the bed linen are in good condition.

Food is good but is on a litter expensive side. The dessert options seems to be very limited.


Now, below are the shortfalls that came to my notice
- The studio rooms (majority) of them have no views at all and is a turn=off. the 2nd room we were given (1159) had better views
- We were given room 1127 and there was no hot water coming from geyser, our query was not addressed for 2 days and we had to bathe in cold water for ays and we were given room 1159 on the third day where this issue was not there.
- Bathrooms are so small that if you turn suddenly or stretch your hands, you'll be hit and hurt.
- Shampoo and Body wash are of such sub standard quality that we were forced to bring these from outside
- No AC in the rooms, we only had a pedestal fan in the 1st room, the 2nd room did not even have this
- No swimming pools is a turnoff considering the 5 star rating claimed by the resort
- Service is very slow and takes a lot of time and reminders, but staff are courteous and friendly.

Room Tip: ONLY cjoose rooms with valley, lake view, dont go buy resort words of 'GARDEN VIEW', these a...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GuruPrasad80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 20, 2014
Hi,

Thank you for your feedback and we are absolutely delighted to know that you vacationed at the Club Mahindra Munnar resort. We work hard to ensure that your holiday experience is truly memorable. We are glad you liked our food at the resort and hope you enjoyed the various activities our resort offered. Additionally, our resort staff will be extremely delighted to receive your compliments. Furthermore, your points regarding the food prices at the resort have been duly noted and will be shared with the resort management on priority. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon.
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pune
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 12, 2014 via mobile

Short stay at Club Mahindra from 4/3/14 to 7/3/14. We had taken a one BR property. The location was superb amongst tea plantations. The rooms were nice and clean and well done. The staff was superb and very courteous. Always at your beck and call and always ready to help out. Facilities were nice. But they could add an induction cooker in the kitchenette. The food in the restaurant " Tea Room " was a decent spread. Another suggestion here would be to reduce the variety and the price or at-least have a limited spread option. It is very difficult to gorge on the spread for three full days.
The sofa cum bed provided in the sitting room for the second couple is very uncomfortable and needs some rectification. All in all, a very enjoyable stay. Would love to return.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank ashray70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 20, 2014
Hi,

Thank you for taking the time to give us feedback about your stay at Club Mahindra Munnar. We work hard to ensure that your holiday experience is truly memorable. We are glad you liked our accommodation and hope you enjoyed the various activities at the resort. Our staff will be delighted to receive your appreciation. Additionally, the points that you have brought to our notice which will be shared with the resort management on a priority basis. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cooch Behar, India
1 review
Reviewed March 12, 2014

Stayed in Club Mahindra for 2 days with the group of 38. Great memories with lots of fun.. Had a nice trekking arranged by the travel agent Destination Asia to the core Munnar. Munnar is a beautiful place where Nature kept her Magic in Mist. Greenish Tea Estates, beautiful hills made our stay an unforgettable. Must say Resort staff are truly courteous and knows hospitality well. Kudos to the team.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chandramouli75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 13, 2014
Hi,

Munnar with its impeccable beauty is truly heaven on earth and we are really glad to have a Club Mahindra property at Munnar for our members to enjoy the scenic serenity the locale offers. Our staff at the resort will be thrilled to know that you enjoyed the various activities our resort offered. Additionally, our resort staff will be extremely delighted to receive your compliments. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
2 reviews
Reviewed March 11, 2014

I travelled to CM Munnar on my honeymoon trip from 10th feb to 14th Feb 2014.We reached cochin Airport by 12:00 hrs took prepaid Nissan sunny to CM, the journey was long.it took 3.5 hours to reach CM from cochin Airport.
We proceeded to CM reception hall, where our luggage was kept outside and we proceeded to reception counter where welcome drink was served.
I had read several reviews about room and was therefore nervous about the room i will get, once after verifying id's they allocated me room number 1101, i asked if i don't like the room then can i change to which they said that sir you have been upgraded (I had booked Junior Suite)and i was been given the best room in the resort.
Then 2 staff people accompanied me to the room, the moment i saw the room, wow!!!!
Room was really the best in resort, it was 2 mins walk from the main building and the view was the best.Everyday Morning when i wake up the view from my room was mesmerizing.
I couldn't express in words what a wonderfull stay i had, till now we remember our stay in CM munnar.
I would like to express my gratituted towards CM staff specially Mr. Prasad, who took special care of us during our stay at CM
Regarding 4 star or 5 star, it completely depends on the room which we get. As i got the best room my experince was 5 star but during my visit to resort i saw rooms for which i will rate it at best 4 star.
I hardly went outside the resort during my stay in munnar.
Regarding Food: Breakfast buffet was well laid, Ala karte food was expensive but the ambience makes it worth, Almost everybody was going for buffet in night and i would also recommend buffet.
Overall its best if you get the best room.
Recommend for honeymoon couples :)

Room Tip: Room 1101 is best in resort. It is 2 min walk from Main building and has best view in complete 9W139...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajay66792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 12, 2014
Hi Ajay,

We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We work hard to ensure that your holiday experience is truly memorable. Our resort staff will be absolutely thrilled to know that you not only enjoyed the ambience but also the dining experience and hope you liked the evening activities at our resort. Additionally, our resort staff will be extremely delighted to receive your compliments. Furthermore, your points regarding the food rices at the resort have been duly noted and will be shared with the resort management on priority. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 6, 2014

It is difficult to be in an amazing place like Munnar and not have a good view- and that is the only saving grace of this resort- overall just ok to stay it is quite far from the main city about 20km so be prepared to either shell out a lot of money for the taxi or hire your own cab (the ones from the resort are quite expensive hence avoid- negotiate with the local taxi guys and take a full day cab), the resort provides guided tours but book in advance.........the food is ok- u will have no choice as there is no restaurant nearby- we stayed for the new year and they had organised a party- they charged about Rs. 3000/person but honestly it was not worth shelling out that kind of money....the performances were average the food was good but again not worth the money- the hotel staff is very slow they took at least half an hour to get us a glass of milk for our baby- if staying in this resort enjoy the view get up early in the morning, take a walk, enjoy the view and relax .........after all you are in Munnar.......

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GurpreetMehdiratta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this review, March 12, 2014
Hi Gurpreet,

Thank you for appreciation, however, having read your comments, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. We also request you to provide any further information or feedback that you might have on our Facebook page at the “Listening Post” tab. Additionally, we also look forward to welcoming you at our other resorts and eager to create a positive experience for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Munnar

Property: Club Mahindra Munnar
Address: Via Suryanelli, Chinnakanal 685618, India
Location: India > Kerala > Idukki District > Chinnakanal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#1 Spa Hotel in Chinnakanal
#1 Top resorts Hotel in Chinnakanal
#2 Luxury Hotel in Chinnakanal
#2 Family Hotel in Chinnakanal
#3 Romantic Hotel in Chinnakanal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Club Mahindra Munnar 4.5*
Number of rooms: 104
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Also Known As:
Club Mahindra Lakeview Munnar Hotel Chinnakanal
Hotel Mahindra Lakeview Munnar
Club Mahindra Munnar Kerala, India - Chinnakanal

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