When we checked into Siena Village, there was a strike called in kerala. We were to checkout the next day and travel to thekkady. Due to the strike, we were unable to travel and asked the front desk if we could extend our stay. While one of their front desk staff members( Mr. Shakthi) for extremely cordial and helpful, there was another guy who was most uncooperative and asked us to vacate the room the next day. Finally, we were allowed to extend our stay. Since we were going to travel to Thekkady and check into another hotel owned by the same group, "Siena Village" adjusted the room charges and we were made to pay only the balance amount which was good.
Now coming to the room, we stayed in deluxe room which has a living room on the ground floor and bedroom upstairs. The room was very beautiful and cosy and with great view. However we were travelling with a kid and so it was a bit bothersome since we had to keep a watch for my kid tripping over the stairs etc.
Buffet breakfast was great, there was a lot of choice. For lunch and dinner we ordered room service as our room was very far from the restaurant. Food was average.
Overall a wonderful resort and if our holiday was not spoilt because of the strike situation we would have enjoyed it better.
- Official Description (provided by the hotel):
- Sitting high amidst the clouds, 20kms off Munnar town in Chinnakanal is The Siena Village. An idler’s retreat, where guests can enjoy sophisticated accommodation, revitalizing Ayurveda and thrilling outdoor pursuits in true ‘Siena’ style. Ideal for corporate gatherings, weekends with family or a romantic getaway with the one you love, the Siena Village experience is one of a beautiful blend of the familiar and the inspirational. ... more less
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- Also Known As:
- The Siena Village Hotel Chinnakanal
- Siena Village Munnar
- Siena Village Hotel Munnar
- The Siena Village Kerala, India - Chinnakanal