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“Excellent experience - very helpful staff”
Review of Blue Waves Resort

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Blue Waves Resort
Ranked #3 of 14 Hotels in Malinska
Reviewed August 30, 2012

We spent one night there just as a quick base before catching a plane from Rijeka. It is fairly close to the airport. We paid £20 taxi fare to get there. We arrived mid-morning having got the katamaran from Susak to Rijeka. My wife had a wonderful massage for only £17. Although rooms are not ready usually until 4pm, they rang us earlier on our mobile to tell us our room was ready. We found when we got there that we had been upgraded. We had a lovely room overlooking the swimming pool and the sea. Although the beach area was packed, we found that we had a lagoon swimming pool almost to ourselves. There was a very helpful bar nearby so we had a wonderful afternoon lazing by the pool and I had a very well-made Tekila Sunrise for £3.50. Packaged dinner in the hotel did not look an enticing prospect, so we asked a member oif staff where to go, and he recommended a seaside walk to a really good restaurant in Malinska called the Intrada. When we got back we had trouble getting into our room and the hotel porter actually accompanied us to our room to put things right. I see a review said the architecture of the hotel was unique. This would be our only criticism. The architecture of the place is so unique that it was diffic ult for us to find our way around it. Then we are not that good at orienteering. Also the taps on the bath/shower were a little odd. The same movement which turned on the hot tap, on the cold tap turned on the shower directly above. But these are minor criticisms to what was a really enjoyable stay. The taxi they ordered for us turned up on time.

Room Tip: Ask foir a room overlooking the swimming pool and the sea
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  • Stayed: August 2012, traveled as a couple
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12  Thank Tavani_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 84 of 174 reviews

Reviewed August 3, 2011

Definitely not 4 stars hotel. The room was ok, with nice view to the sea. The location is good as well - close to Malinska but yet far away from crowded area of the city centre. The hotel is located on the sea shore and the beach is really nice.
But seems like the hotel aims to earn as much money as possible during the summer season and couldn't care less about the service etc. Things are organized in a wrong way in the hotel and around it. There are several buildings in the hotel and we stayed in one, which was the closest to the beach. But to get the towels for the beach you should go back 2 buildings to the reception desk. Then you should wait for hotel staff to complete check-in or check-out for other guests and then you will receive towels, because usually there is only one person at the reception desk, and everything is very slow.
To get to your building you should cross kids pool area: imagine - with suitcases on the wet floor, disturbing guests who are having sun-tan. First I thought that this is some kind of mistake from our side and there should be another way, but not, this one was the only possible.
As I mentioned before the view to the sea was really nice option and we had little french balcony as well. But due to the noise from cooling system outside we were not able to sleep with opened windows. We even wanted to change the room, but then realized, that this noise you can hear almost from every room if you want to have sea-view. The best rooms in the hotel, and such a construction failure! Pity...
I didn't like the breakfast and we preferred to go for a croissant and coffee to Malinska city centre. Once we decided to have a dinner in the hotel and it appeared that a-la-carte menu is not available, only over-priced buffet. And I think this time it is management mistake, as in this case hotel is serving only hotel guests who ordered half-board, and it is absolutely not attractive for the outside visitors. Good example: once we came from our dinner outside to the hotel and there was piano player on the restaurant terrace with beautiful music and view to the sea... It was really so nice and romantic! But imagine: the restaurant was absolutely empty! The pianist played for nobody.... And during the lunch period - I think the kiosk with french fries on the beach is earning more than the hotel restaurant. The concept should be definitely changed.
Many things in the hotel are broken, or are not working, or with cracks etc. For example - tiles on the floor of the hotel corridors, lamps etc and I haven't seen any engineer trying to fix it. After the rain the water stays on the staircase that are leading to the restaurant and you are simply walking through cold water to have your breakfast.
They wash beach towels and bathroom towels together and that means that your bathroom towels are not crystal white, because before the guests used them on the beach. That's not a problem, the towel is clean and fresh but with grey stains, and it would be so easy to avoid it, by using laundry in a right way.
Please don't get me wrong: we still enjoyed our stay, but it is not what you can expect from 4* hotel. From the hotel side it was pure money earning and not delivering good service and 4* hotel product. There is so many ways for improvement and it will not cost a lot of money or efforts, just good management and care about service level, not only about profit. Otherwise, the hotel will never get loyal guests who would like to come back next year.

  • Stayed: July 2011, traveled as a couple
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4  Thank Kvitochka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2011

We stayed for a week and enjoyed the resort very much. Comparing to others in the area, this hotels provides lavish rooms, good food, and nice facilties to relax. Kids can enjoy pools, while the beach is right in front of the hotel. The architecture of the hotel is unique, warm and charming.

  • Stayed: June 2011, traveled with family
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12  Thank happyfamily036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2011

Reception is unkind and slow. Wellness is bad because the masseuse does not work on Saturdays and her massage technique is bad and not relaxing at all. They offer a wellness weekend package but dont have massages on Saturdays??? Food is tasteless. The beach is ok but there is no sun loungers on the beach, they could offer it to the hotel guests. The staff in restaurant is inexperienced and slow.

  • Stayed: June 2011, traveled with friends
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4  Thank NedaNe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2011

Excellent location, right on the beach. However, it is not a resort. it is quite small hotel, small swimming pool with quite disappointing services. The breakfast and dining room are not big enough for the capacity of the hotel. Rooms are of decent size and if you are facing the sea - the view is great. Food Ok enough of choices.
At the beach (public), you have to pay for chairs, etc, it is no resort for sure. Beside, Croatia is generaly to expensive in terms value for money. You get nothing but the sea, no animation for kids or any other kind of animation in hotel. OK stay, would not repeat it.

  • Stayed: July 2010, traveled with family
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1  Thank Lejla38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2010

its a new resort,very elegant designed anfd furnished,location is extreemly fantastic

  • Stayed: May 2010, traveled on business
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7  Thank naskam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: September 2017, traveled as a couple
Thank Francesco P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blue Waves Resort

Address: Rova 33, Malinska 51511, Croatia
Location: Croatia > Primorje-Gorski Kotar County > Kvarner Bay Islands > Krk Island > Malinska
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Malinska
#3 On the Beach Hotel in Malinska
Price Range: $88 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Waves Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Blue Waves Resort is a new high quality tourist resort built in 2009 near an attractive beach, not far from Malinska on the Island of Krk. Unique architecture using modern clean lines and traditional Mediterranean style represents a unique blend of modern design and tradition. Resort has 97 modern rooms, of which 46 are double rooms and 51 family rooms. All rooms are equipped with air conditioning, LCD TV, minibar, safe, bathroom with bath or shower, hair dryer, telephone. Additionally, superior rooms have a balcony and a sofa, while the family rooms for 4-6 people have an extra bedroom and living room. The perfect location of the two floor restaurant next to the sea, beside quality cuisine, offers a beautiful view. Taste a variety of local and international specialties. Possibility of overnight stay with breakfast and half board. At your disposal there are three freshwater pools, two of them are outdoor pools and one is an indoor pool. For the youngest there is also a separated children's pool with a children's playground. Parasols and sun loungers by the pools are available to guests. You can relax in one of three hotel bars: Beach bar next to the beach, Pool bar next to the pool and Lobby bar near the reception. Health & Relax Zone offers the indoor pool, fitness room, sauna, whirlpool and massage. Near the hotel there is a parking lot and underground garage for about 25 cars. Reception is open 24 hours a day, money exchange, and internet corner. Hotel offers a conference room for 80 people. Mini club for children aged 4-12 years, and live music for adults in the summer months. A beautiful pebble beach is located directly in front of the hotel. It is connected by a 2 km long promenade along the sea with the center of Malinska. SPORT. Nearby there are hiking and biking trails. Water sports are located ca. 1 km, as well as bicycle rental. ... more   less 
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Also Known As:
Blue Waves Hotel Malinska
Blue Waves Resort Malinska, Krk Island, Croatia

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