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“A particulary disappointing experience - to be avoided!!”
Review of Hotel Gela

Hotel Gela
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Hotel Gela
Ranked #1 of 1 Hotels in Gela
France
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A particulary disappointing experience - to be avoided!!”
Reviewed August 20, 2010

Don’t get seduced by their nicely done, commercial website. Don’t go to Hotel Gela!! There are plenty of other better quality and yet cheaper options.

First, the service is terrible. We found the waiters / guides extremely unhelpful and even arrogant. We could only get information about walks, food, etc by asking the most specific questions. There was no spontaneous advice given because they wanted us to pay extra money for showing us the places to go for walks. They seemed completely bored yet arrogant at the same time.

Second, by Bulgarian standards, Hotel Gela is very expensive. However, it didn’t live up to expectations. It’s labeled as a “spa hotel” but the sauna and Turkish bath – 50 meters away from the hotel with construction debris in between - are only open from 17h to 20h (and only upon guests’ request). The result: a permanent smell of damp and a freezing cold “relaxation” room.

Third, the price includes breakfast but the quantity is completely insufficient: for example one small coffee and an extra bill for a second cup. They serve mainly salty pastries and almost leave you no choice on what to take - you have to take what is available this particular morning. Nobody is there to ask whether you wish something else.

The rooms were pleasant but overpriced and equipped to the minimum.

The general location is beautiful but we recommend to stay away from Hotel Gela!

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank display5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
France
1 review
Reviewed June 23, 2010

This very small hotel is amazingly cosy. I can compareit only to the La ferme de Marie a Megeve. You have everything you need to rest and enjoy the beautuful Rhodopes. Cuisine is excellent. Service impeccable. The owners have done a lot to ensure not just a holiday , but an active one for their guests. Guided tours, velos, horses. The SPA is also very nice and large. Too large could say compared to the relatively small restaurant. For me this Hotel is a real treasure in the land of concrete jungle iePamporovo in Bulgaria.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaMaria010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens,Greece
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2008

I went skiing to Pomporova, Bulgaria with my husband, a friend and my aunt and uncle. The Hotel had messed up our reservations and so our friend -who snores- had to stay with my husband and I. Everything we asked for in this so-called hotel seemed to be too much trouble. We were on a half board basis and got served revolting food for dinner every night. The warm milk they served at breakfast was unpasturised - being pregnant this was not something I could have - and so I had to buy my own milk. - All in all - Pomporovo was a lovely place and luckily my travelling companions were all a great bunch - but this "hotel" stay away people - far away!!!

  • Liked — it was clean - that was the only good thing
  • Disliked — the food
  • Stayed January 2008, traveled with family
    • Value
    • Cleanliness
Helpful?
3 Thank muffinicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Gela

Property: Hotel Gela
Address: | Gela, Gela, Bulgaria
Location: Bulgaria > Smolyan Province > Gela
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Gela
Number of rooms: 50

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