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“The Hotel Gela has no Spa!”
Review of Hotel Gela

Hotel Gela
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Hotel Gela
Ranked #1 of 1 Hotels in Gela
Nijmegen, The Netherlands
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The Hotel Gela has no Spa!”
Reviewed June 27, 2012

We booked a room at this hotel for one night. Unfortunately there was no-one in charge - the staff had apparently been left to their own devices and spoke no English. On the plus side our room and the hotel itself were very tastefully furnished and the location in the mountans was beautiful. Before we departed the next day a phone call came through from the manager who apologised for not being there as he was on holiday! This is quite unacceptable ... The least he could have done was ensure that there was someone in charge who knew how to treat hotel guests. Oh and one last thing .... We were charged for breakfast which was meant to be included in the room price.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Evelyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
    6
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4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2011

A wonderful seven-day vacation in this lovely hotel. Small and very cozy. Spacious rooms, food preparation time had to wait a bit but we got very good quality food and excellent service.V surrounding area has developed several routes for walks..In the courtyard of the hotel has built a real Russian banya. Nature is unique

  • Stayed July 2011, traveled with family
    • Value
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Helpful?
2 Thank 19731972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Arab Emirates
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 28, 2010

The best thing was the room. We paid for the 'deluxe' room, and it was very big, bright, with a balcony. All the furniture, the floors and so on was natural wood (no made in China crap or Ikea). The bathroom was big, bright, with a deep tub and bath salts provided. The second best thing was the sauna/steam room spa area which was in a separate building. The food was local and fresh, but the cook needs some help. Some dishes were insipid in flavorings, but drowned in butter (wild mushrooms), others were extremely salted and very dry (veal sausage). The fresh die bread was fabulous adn the other dishes were fine. Breakfast was included, but this consisted of only one single crepe (albeit delicious). All other bulgarian hotels included some eggs, cheese and so son. The spa was very nice, but they need to attend to the details (as with most places in Bulgaria). However, the price was much too high in terms of value-for-dollar when compared to all the other hotels we stayed at (even given the organic type room). I would say the price should be about 20-25% lower. So I would say the previous reviews by other guests are quite accurate. I can't say that I would or would not recommend this hotel - it depends on your priorities. Oh yes, one awful thing was that at night the few local houses close by all burned firefood in their chimneys - perhaps wet one?- at any rate, it made it impossible to open the windows for fresh air -lest you wanted to feel like you are lying by a campfire. As there was no AC, it made the room very hot. They also had a little house in the yard with a grass roof, and chicken coop, bunnies and a fun dog, which I all liked.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank MaxiMax1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
Reviewed August 27, 2010

We just got back from a 5 night stay here. The food is organic .Fresh naturally grown products. The best place for small kids:):)
Lovely wide grass field on the front of the hotel ,small farm with little rabits ,dog and cat - the kids just love it.
The hotel is very good, service is ok and recommend that hotel to my friends.

  • Stayed August 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank tombrown116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 20, 2010

Don’t get seduced by their nicely done, commercial website. Don’t go to Hotel Gela!! There are plenty of other better quality and yet cheaper options.

First, the service is terrible. We found the waiters / guides extremely unhelpful and even arrogant. We could only get information about walks, food, etc by asking the most specific questions. There was no spontaneous advice given because they wanted us to pay extra money for showing us the places to go for walks. They seemed completely bored yet arrogant at the same time.

Second, by Bulgarian standards, Hotel Gela is very expensive. However, it didn’t live up to expectations. It’s labeled as a “spa hotel” but the sauna and Turkish bath – 50 meters away from the hotel with construction debris in between - are only open from 17h to 20h (and only upon guests’ request). The result: a permanent smell of damp and a freezing cold “relaxation” room.

Third, the price includes breakfast but the quantity is completely insufficient: for example one small coffee and an extra bill for a second cup. They serve mainly salty pastries and almost leave you no choice on what to take - you have to take what is available this particular morning. Nobody is there to ask whether you wish something else.

The rooms were pleasant but overpriced and equipped to the minimum.

The general location is beautiful but we recommend to stay away from Hotel Gela!

  • Stayed August 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank display5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
1 review
Reviewed June 23, 2010

This very small hotel is amazingly cosy. I can compareit only to the La ferme de Marie a Megeve. You have everything you need to rest and enjoy the beautuful Rhodopes. Cuisine is excellent. Service impeccable. The owners have done a lot to ensure not just a holiday , but an active one for their guests. Guided tours, velos, horses. The SPA is also very nice and large. Too large could say compared to the relatively small restaurant. For me this Hotel is a real treasure in the land of concrete jungle iePamporovo in Bulgaria.

  • Stayed May 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank AnnaMaria010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens,Greece
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2008

I went skiing to Pomporova, Bulgaria with my husband, a friend and my aunt and uncle. The Hotel had messed up our reservations and so our friend -who snores- had to stay with my husband and I. Everything we asked for in this so-called hotel seemed to be too much trouble. We were on a half board basis and got served revolting food for dinner every night. The warm milk they served at breakfast was unpasturised - being pregnant this was not something I could have - and so I had to buy my own milk. - All in all - Pomporovo was a lovely place and luckily my travelling companions were all a great bunch - but this "hotel" stay away people - far away!!!

  • Liked — it was clean - that was the only good thing
  • Disliked — the food
  • Stayed January 2008, traveled with family
    • Value
    • Cleanliness
Helpful?
3 Thank muffinicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gela

Property: Hotel Gela
Address: | Gela, Gela, Bulgaria
Location: Bulgaria > Smolyan Province > Gela
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Gela
Number of rooms: 50

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