We booked a room at this hotel for one night. Unfortunately there was no-one in charge - the staff had apparently been left to their own devices and spoke no English. On the plus side our room and the hotel itself were very tastefully furnished and the location in the mountans was beautiful. Before we departed the next day a phone call came through from the manager who apologised for not being there as he was on holiday! This is quite unacceptable ... The least he could have done was ensure that there was someone in charge who knew how to treat hotel guests. Oh and one last thing .... We were charged for breakfast which was meant to be included in the room price.