We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Most helpful staff ever experienced”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Bes Hotel Bergamo West
Ranked #1 of 1 Hotels in Mozzo
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Most helpful staff ever experienced”
Reviewed May 24, 2013

I came for a single day to visit Milan for leisure and the staff at this hotel made my stay immensely more pleasant to the point that they even called a friend to drive me (free of charge) to the local train station. The staff was always there, pleasant and very helpful.

The hotel was in a very good shape, the room very comfortable and all of it at a bargain price. Also I very much enjoyed breakfast in the morning for its quality and price. I would definitely recommend this hotel to anyone who is arriving to Bergamo airport and wants to have comfortable, no hassle trip to Milan/Bergamo.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MatejM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

325 reviews from our community

Traveler rating
    129
    155
    36
    3
    2
See reviews for
96
63
19
95
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 8, 2013

This hotel has been renovated, rooms are very nice and clean. The staff speaks English and very helpful if you need to find out about the transport, area, places to eat, etc.
Breakfast was served mainly continental, coffee and juices were not very nice. But the food is quite good, and excellent value for money. They have children area with TV, toys and sweets which always a bonus if you have little ones with you.
But I would say this hotel would suit more to business people or couples with older children.
We have thoroughly enjoyed our saty, and would highly recommend! Fantastic value for money!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mummy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 4, 2012

The staff are really helpful and could not do enough to help, they all spoke english which was good and always said hello. The breakfast was a good stasndard, though was not open in the eveneing. The choice here was to go next door to the indoor driving range or travel. The food at the driving range was good value and freshly cooked. Another positive if your driving are parking spots for priority club members, not seen that before. Down side it can be a bit difficult to find first time around, also I could not connect to the internet (not sure who's fault this was but it worked when I got home). Overall good standard and the reason why I choose to use the intercontinental group.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJC84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
141 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed November 26, 2012

We stayed at this hotel for 2 nights while exploring the Bergamo area and it being en-route to Venice. It was booked via the ICH website and used the prepaid option.

First of all, if you do not have an updated gps, their address will not show up.
Use " Via Colombera in Mozzo" to program your gps and follow those directions. Drive thru that street, go around and you will be able to get to the HIE.

Check in was smooth, even though we were early, the room was ready. We had it booked for 4. 2 adults, 2 kids.
The room was a good size and if only 2 people in the room it would be plenty. A bit cramped for 4. (but that was our choice).
The beds are hard and if not used to that you will not like it.
Enough towels and yes the soap and shampoo are there in a dispenser but hey you are not staying at a 5 star resort so lower the expectations.
There was the ever present water cooker and instant coffee.(decaf/tea etc).
TV channels in English, about 4 depending on time of day. Plenty of other languages.

Overall, everything was in good shape. The breakfast set up was good, with plenty of choices.
Staff interaction, overall was friendly with no issues. I did not have to pay for internet however that may have been due to my priority status. The internet was fast enough. There are 2 computers for use in the lobby.

There is a Carrefour about 2 mile away on SS470 direction Dalmine as well as several gas stations on that road. There are no restaurants next door or so. We did go to a restaurant near Al Galetto d'Oro which is a 5 min drive. Good local restaurant. (pizza/pasta etc).

Hope this helps.
Enjoy.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dooandherb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 4, 2012

As a regular traveller I can be put off by the term "express", as they are often tiny little prefabricated hermetically sealed claustrophobic rooms.
WOW ! This place is NOT one of them ! It is better than some regular holiday inns or even some crowne plazas I've stayed in.
The room was large, modern & immaculately clean with all amenities, and a very comfortable bed.
Breakfast was delicious - and there was even scrambled eggs & toast !
The reception & bar area is large & modern, with an outdoor area under umbrellas to have a cool drink.
The front desk staff member was very helpful & courteous, and he spoke excellent English.
There is no restaurant for evening meals, however they have an excellent arrangement with some very good nearby restaurants who will pick you up at reception at whatever time you choose, deliver you to the restaurant & then take you back when you are ready - all at no charge !
Undercover parking is also free of charge.
Tom Tom app on my iphone had no trouble navigating our hire car from bergamo airport.
This was our first night in Italy this holiday, and proved to be an excellent start point for our drive up to the Dolomites.
We WILL stay here again - Highly recommended.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feendene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
101 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed October 1, 2012

For a weekend exploring the Como lake and Bergamo, the Holiday Inn Express Bergamo West turned out to be the good choice we were expecting it to be. The rooms are big enough for families with 2 kids, and breakfast was really good, plenty of options to choose from. Our children loved it, as the lobby and especially the breakfast room have lots of sweets to keep them (and the dentist) happy!

The hotel is not in Bergamo, but in a well off neighbourhood in Mozzo, 10-15 minutes away from the city centre. You need a car and a GPS, and yet you must follow every sign on the road in order to find it, but once you're there, you can rest assured you'll be fine.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josmon10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 22, 2012

Everything we needed for a good overnight stay. Easier to find than some reviews suggest, and plenty of parking. Spotless rooms and exceedingly helpful, friendly staff. Breakfast very good indeed. Couldn't fault it.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prisoner-of-war
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Mozzo
1.4 mi away
Settecento Hotel
Settecento Hotel
#1 of 1 in Presezzo
4.5 of 5 bubbles 364 reviews
2.0 mi away
Art & Hotel Treviolo
Art & Hotel Treviolo
#1 of 1 in Treviolo
3.5 of 5 bubbles 214 reviews
3.6 mi away
Hotel Mercure Bergamo Aeroporto
Show Prices
Show Prices
Show Prices
9.4 mi away
Hotel Executive
Hotel Executive
#18 of 34 in Bergamo
4.0 of 5 bubbles 164 reviews
3.8 mi away
Hotel Ventolosa
Hotel Ventolosa
#1 of 1 in Villa d'Alme
4.0 of 5 bubbles 163 reviews
5.4 mi away
Best Western Hotel Solaf
Show Prices
Show Prices
Show Prices

Been to Bes Hotel Bergamo West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bes Hotel Bergamo West

Property: Bes Hotel Bergamo West
Address: Via Fausto Radici 3, 24030 Mozzo, Italy
Location: Italy > Lombardy > Province of Bergamo > Mozzo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mozzo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bes Hotel Bergamo West 4*
Number of rooms: 98
Official Description (provided by the hotel):
Strategically located in the territory, the hotel is close to the main roads to Milan and Bergamo, a few km from the international airport Caravaggio (Milan-Orio al Serio) and from the most attractive tourist areas of Bergamo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Bes Hotel Bergamo West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Bergamo West Hotel Mozzo
Holiday Inn Express Mozzo
Bergamo Holiday Inn
Mozzo Holiday Inn Express
Bes Hotel Bergamo West Province Of Bergamo/Mozzo, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing