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“"A lot still to learn on service quality"”

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Royal Orchid Central Kireeti
Ranked #2 of 7 Hotels in Hospet
Certificate of Excellence
Reviewed December 29, 2010

This hotel has started operations recently (maybe a few months ago) and it shows in the training and confidence levels of their staff. Service level was the biggest let down for us, otherwise may have given them a "very good" rating.
A few examples:
1. We left the "make up my room" sign on, but it wasn't done. We had to remind them when we came back in the evening. Then it took 3 very 'slow' housekeeping staff around 20-25 minutes to change the sheets and clean up.
2. We ordered a couple of items for room service and one dish wasn't delivered at all. Had to call them and point out the exclusion.
3. Restaurant staff were generally friendly, but some of them had not been in the business of waiting tables for long!
4. We expected the hotel to have a travel desk willing to dish out useful information to help folks like us who wanted to do Hampi without any fancy assistance, but it wasn't available. The lobby/reception staff were surprisingly not very knowledgeable about Hampi, maybe they weren't local people or maybe I talked to the wrong person.

The hotel has good rooms (because its brand new), a good swimming pool, a couple of decent restaurant options were listed, although we only ate their buffet options. The town of Hospet doesn't have any area with a premium feel to it, and the hotel's surrounding area consequently can't be explained very flatteringly, so paying for the room charges that are just a notch below what you would expect to pay in major cities of India is definitely a sour point! My guess is that the hotel mgmt know that they don't have competition in the city and can skim the high paying tourist.

Overall a decent option if you don't mind paying in excess of 6K a night and can ignore the (at some level mildly funny) service gaffes!!

  • Stayed: December 2010, traveled with family
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1  Thank theleftside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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861 - 867 of 936 reviews

Reviewed November 15, 2010

close to the railwaystation on its left and to a canal on its right wing. location is not to die for.
now good points .ample parking place. lovely pool ,great lawns. great lighting on exterior walls. it has a disco,a cafe called echo and couple of more restaurants on the rooftop. staff is courteous. it has 2 kinds of rooms standard and executive and 1 presidential suite. wonderful interiors. food was the best we have tasted. manchow soup was yum and speciality was indian cuisine esp their tandoori items. the paneer tikkas and chicken tikkas were marvelous

.the rooms are updated with latest interiors and lighting.the manager mr sudhakar kamat is a great enterprising humanbeing.

food department was so good that we are looking forward to being there again in december.


truly a luxurious hotel. a great stay and certainly the BEST HOTEL IN HOSPET AND HAMPI NO HOTEL CAN MATCH IT AS OF TODAY.


hotel has the option of drivers stay at perhaps rs 300 per night tho not sure of the rate

  • Stayed: October 2010, traveled with family
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Thank ajay t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2017
Google Translation

  • Stayed: October 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank viajerolocomuyloco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2017
Google Translation

  • Stayed: August 2017, traveled with friends
    • Value
    • Location
    • Service
Thank ABRIL A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2017
Google Translation

Room Tip: Zimmer zum Pool sind ruhiger. Eher 2. Stock, da im EG Bar mit Musik ist. Zug hupt zT laut in der Nac...
See more room tips
  • Stayed: July 2017, traveled with family
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Thank beira_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2017
Google Translation

  • Stayed: October 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Esma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2017
Google Translation

  • Stayed: March 2017, traveled solo
    • Value
    • Rooms
    • Service
Thank nfblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this reviewResponded April 30, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Kireeti

Address: Station Road, Hospet 583239, India
Location: India > Karnataka > Bellary District > Hospet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Hospet
Price Range: $54 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Orchid Central Kireeti 4*
Number of rooms: 134
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Also Known As:
Royal Orchid Central Kireeti Hospet, Karnataka

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