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“Cannot believe anyone would give this hotel a good review!” 1 of 5 bubbles
Review of BEST WESTERN Hotel Montgomery

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BEST WESTERN Hotel Montgomery
Ranked #1 of 4 Hotels in Pontorson
Certificate of Excellence
1 review
“Cannot believe anyone would give this hotel a good review!”
1 of 5 bubbles Reviewed October 9, 2012 via mobile

My husband and I had booked a one night stay at this hotel. We arrived early evening after an entire day of travel and sightseeing. On our arrival, the manager gave us all of the information regarding where to find our room, how to enter after 8:00 pm, and about breakfast in perfect English. When he showed us our room, I immediately told him the room was unacceptable. The room was dingy, the bedding looked like it was from the late 80's and I would not want my dog to stay in this room. We asked the manager for a different room which he was kind enough to do. All of the rooms were the same -disgusting!! By this point, the manager could no longer speak English.

The manager stated that the hotel was very old and could not be perfect. This was not a good excuse because we had just stayed in a lovely B&B that was almost as old but was very clean and inviting! This hotel has not seen any care for many years. I refused to even touch the bedding and decided that I could not stay here.

When we returned home, we were billed for the room even though we did not stay. Please take my advice and do not book a room at this hotel.

Stayed September 2012, traveled with family
Helpful?
Thank Joann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    160
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    41
    19
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Thousand Oaks, California
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 7, 2012

I usually avoid American hotel chains when traveling abroad, but in this location, they offered the charm of a converted historical building (complete with slanting floors and somewhat oddly configured rooms) and convenient affordable lodging near Mont St. Michel. Breakfast is overpriced though.

Stayed October 2012, traveled as a couple
Helpful?
Thank KrMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 5, 2012 via mobile

Wonderful hotel close to Mont St Michel. Old French charm. Delicious breakfast buffet. Staff was very helpful and courteous. Room was clean and quiet. Recommend this hotel to anyone visiting this area.

Stayed October 2012, traveled with family
Helpful?
Thank Pam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed August 28, 2012

Hotel staff really kind and professional. Large room with bathroom downstairs. This hotel is a magic historical building. Big breakfast that really satisfied me.
Will stay here another time when we'll visit Mont St Michel again !

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KiaraK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
159 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed July 20, 2012

Stayed one night in July with my husband and teenage son in a typically small room with one queen bed and one single bed. Once we were able to overlook the slanting floor, the odd lighting controls and stained carpet, we were able to appreciate the historic "charm" of this Best Western branded inn. The beds were quite hard and there was no air con but we did enjoy an after dinner drink in the lobby lounge area. Positives were the convenient ten minute drive to Mont Saint Michel and the affordable price and convenient free parking. Negatives: desk clerk Gerard was extremely reluctant to give us the ice we needed in order to keep some medicine cold and referred us to a nearby restaurant that gave my husband food poisoning. Pontorson is a very sleepy town where even the McDonalds does not open until 10am so if you want to eat, you will have to eat the 11 euro breakfast at the hotel or cross the street to the local boulangerie for their excellent fresh pain au chocolate.

  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank scubamom33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Mass.
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed July 7, 2012

Quirky old building, decent room, great breakfast buffet with lots of choices. A nice base away from the madding crowds when visiting Mont St Michel. Parking on the street was easy and free (unlike parking at Mont St Michel which is costly and a very long walk from transportation to the Mont itself). The desk clerk (owner?) was friendly and helpful.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Boston41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 21, 2012

Another overnight stay, close to Mont St Michel.
We booked the larger bedded room, which maybe was a standared room with a larger bed, expected more space for the price. However, very quirky hotel, lots of history.
The staff were extremly helpful with advice on restaurants.
Easy parking on the street.
Pontorson feels a bit of a sleepy town.

Room Tip: Very pleasant hotel, not sure if the larger bedded rooms are worth the extra. If going to the Mont...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MPFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Montgomery

Property: BEST WESTERN Hotel Montgomery
Address: 13 rue Couesnon, 50170, Pontorson, France
Location: France > Normandy > Basse-Normandie > Manche > Pontorson
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 4 Hotels in Pontorson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Montgomery 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Montgomery
Best Western Pontorson
Pontorson Best Western

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