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“Everything we needed in a Villa”
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Overview
Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Tias, Lanzarote, Canary Islands

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
PamSco
Edinburgh, United Kingdom
Level 6 Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Everything we needed in a Villa”
Reviewed October 21, 2017 for a stay in October 2017

We stayed for 1 week mid October and found the villa adequate for our needs. We are 2 adults and a 5 year old so maybe have different priorities.

The location was great for us, a quiet neighbourhood (at this time of the year). It took c10 minutes max to saunter down to the main strip. Very handy for 2 good supermarkets (Spar & Hyperdinio) and 2 close restaurants Spinnakers (not visited) and an Italian called Mozzarella which was okay.

Two tips regarding location though, most taxi/tour companies have no clue about the lane where the villa is sited. We had to go round the corner to find our airport transfer (at 5am) even though I'd sent them a map and described it in great deal the day before. Secondly if you return from Playa Blanca on the 261 bus or want to use the same to get to the airport the bus stop Canada Alta is a 5-8 minute walk.

The villa itself is nicely laid out for a family. We found the pool clean, a bit pungent with chlorine but nothing a shower and a stiff word with boy-child about drinking the water wouldn't fix. The pool needs constant adult supervision as it is not fenced and it is c155cm/125cm in depth. The loungers could do with a jet wash but they were useable.

Inside, the living room/diner was fine for the three of us, it would be cosy at full capacity but chances are you wouldn't all be trying to watch telly! The beds are comfortable and each bedroom has aircon. Two bathrooms with very powerful showers. The kitchen is well stocked though take some ice-cube bags as there is no tray. The dishwasher washed dishes - bonus, though it is a bit of guess work on how to operate it. Utility room has a large fridge freezer and an excellent (looked new) washing machine. All the rooms were spotless.
Wifi was fine for the basic use, we don't stream or download so we were happy.

I'm giving the place 4 stars as it is good, the daily hike to the bins, lack of working safe, tired but comfy sofa and lack of cereal bowls were the trivial things that held it back slightly. None of these things would stop me rebooking though.

Finally, dealing with Agni Travel went without a hitch. All online, communications (email/text) were well timed and we had no cause to contact anyone though maybe I should have sent a note re the safe and lack of key (sorry).

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 29, 2017
We would like to take this opportunity to thank you for taking the time to complete feedback for Villa Isla De Lobos

We are delighted to hear your experience with Agni Travel was a positive one. Customer satisfaction is incredibly important to us and it is always a great pleasure to receive feedback. We will ensure your comments are passed to all of the Agni Travel Team, the owner and our local agent.

Thank you once again for taking the time to contact us, and we hope that we will have the pleasure of assisting you in the future.

Best regards

Agni Travel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mandoogla...
glasgow
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“slightly disappointed”
Reviewed September 4, 2017 for a stay in August 2017

here for a week and the location is good and the size of the villa is good but was very disappointed with the cleanliness of this Villa, the pool had not been cleaned for our arrival and it was very dirty with scum around the water line and dirt on the outside and we had to request for it to be cleaned and which did not happen until the next day and the scum was not cleaned only the bottom of the pool was cleaned. The inside of the Villa needs a deep clean, it is old pine doors skirtings and bannister and they were filthy and I had to clean doors and bannister. This is my 5th villa holiday and have to say it was the dearest and dirtiest

Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 15, 2017
We would like to take this opportunity to thank you for taking the time to complete feedback for Villa Isla De Lobos.

We are concerned to have received negative feedback. This must have been a disappointment to you, please accept our sincere apologies. We very much appreciate that you have taken the time to make us aware of these issues as all feedback allows us, the owner and agent the opportunity to continuously improve our villas and services. The owner and local agent have been made aware of the situation.

We will continue to work hard to ensure that all aspects of the Agni Travel experience meet our customers’ needs. We hope you will consider returning to Agni Travel in the future and we will be more than happy to assist you in booking another villa.

Best regards

Agni Travel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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