Furious & disappointed.....We checked into a one bedroom apartment, booked a few days ago, due to my husband undergoing a 'day procedure' at the nearby Cabrini Hospital & he wouldn't be up to the 4hr journey home.
When I booked I made a comment Bout why we were staying & a possible early check in, there was no reply to the request, I mentioned it again when they phoned to confirm the reservation.
We arrived late afternoon 'post medical procedure', there was a problem entering the parking area due to reception staff not being in attendance on the desk when we arrived.....we eventually get into our apartment to find we are Directly beside the 'loop'/ suburban train line....Ahhhh....I phoned reception & requested that we be moved, due to 'post surgery recovery' + coming from regional Vic we were used to 'quietness' at night.....I was told there was no possibility of being moved.....and so the trains keep tooting their horns as they trundle by & the 'Train Crossing bells' keep ringing....Can we have another anaesthetic to sleep the night through please ?????
- Official Description (provided by the hotel):
- Caroline Serviced Apartments, short and long term accommodation located in the heart of beautiful Brighton, just 200 metres from exclusive Church St.From studio apartments to 4 bedroom apartments, Caroline Serviced Apartments are perfect for weekend getaways, relocation and a luxurious escape from home renovations. Our fully contained apartments are clean, spacious, well equipped and stylish, minutes away from Brighton Beach bathing boxes and Middle Brighton train station. ... more less
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