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“Horrible service - find somewhere else if you're staying in clayton/glen waverly” 1 of 5 bubbles
Review of Clayton Monash Motor Inn & Serviced Apartments

Clayton Monash Motor Inn & Serviced Apartments
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Clayton Monash Motor Inn & Serviced Apartments
Ranked #1 of 1 Hotels in Clayton
Clayton
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Horrible service - find somewhere else if you're staying in clayton/glen waverly”
1 of 5 bubbles Reviewed May 7, 2010

Motel/Hotel operations are primarily service based - i.e. you would expect a certain basic level of service, sadly, this place sorely lacks even basic courtesy

I have driven past this motel everyday for the last 2 years because I work at the nearby hospital. From the outside, it looks really decent. On enquiry, rates were decent too. BUT... SERVICE WAS ATROCIOUS! HORRIBLY BAD!

what happened was: after enquiring rates with the motel/hotel owner, a tourist was telling me how good the motel was, but outside, the motel owner 'caught' the tourist showing me the rooms. the motel owner was not happy that the tourist showed me the rooms, instead she claimed that i was harassing her guests. She shouted across the front yard when I was talking to the other tourist and embarrassed my partner and I, right in front of a group of people.

I was looking for a place to put up 5 of my overseas guests for 10 days. Instead, the rude hotel owner has lost 10 days of my business.

I would NOT recommend anyone to this place. Find somewhere else if you wanna stay in clayton. There are many other hotels/motels around for a good price too

  • Stayed May 2010, traveled on business
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Joon_LEEClayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gbennyoo1, Manager at Clayton Monash Motor Inn & Serviced Apartments, responded to this review, February 21, 2012
These comments are genuine comments, but you will note there are three comments in May 2010. Hence the reason the new professional Management took over on 23rd May. Also this is the time when the Motel commenced it improvements. Please come and see for yourself. We get nothing but compliments now.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 reviews from our community

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    19
    12
    3
    8
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
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Additional Information about Clayton Monash Motor Inn & Serviced Apartments

Property: Clayton Monash Motor Inn & Serviced Apartments
Address: 1790 Dandenong Rd, Clayton, Monash, Victoria 3168, Australia
Location: Australia > Victoria > Greater Melbourne > Monash > Clayton
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Clayton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clayton Monash Motor Inn & Serviced Apartments 3*
Number of rooms: 24
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Also Known As:
Clayton Monash Motor Inn & Serviced Apartments Australia

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