Motel/Hotel operations are primarily service based - i.e. you would expect a certain basic level of service, sadly, this place sorely lacks even basic courtesy
I have driven past this motel everyday for the last 2 years because I work at the nearby hospital. From the outside, it looks really decent. On enquiry, rates were decent too. BUT... SERVICE WAS ATROCIOUS! HORRIBLY BAD!
what happened was: after enquiring rates with the motel/hotel owner, a tourist was telling me how good the motel was, but outside, the motel owner 'caught' the tourist showing me the rooms. the motel owner was not happy that the tourist showed me the rooms, instead she claimed that i was harassing her guests. She shouted across the front yard when I was talking to the other tourist and embarrassed my partner and I, right in front of a group of people.
I was looking for a place to put up 5 of my overseas guests for 10 days. Instead, the rude hotel owner has lost 10 days of my business.
I would NOT recommend anyone to this place. Find somewhere else if you wanna stay in clayton. There are many other hotels/motels around for a good price too
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- Also Known As:
- Clayton Monash Motor Inn & Serviced Apartments Australia