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“convenient, reasonably priced, staff helpful”

Clayton Monash Motor Inn & Serviced Apartments
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Clayton Monash Motor Inn & Serviced Apartments
Ranked #1 of 1 Hotels in Clayton
Paris, France
Level Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“convenient, reasonably priced, staff helpful”
4 of 5 bubbles Reviewed October 31, 2013

We stayed twice over the last month, due to work commitments in the area. Initially reluctant because of previous poor reviews, but travelling made it necessary. Glad we did in the end, the hotel is dated but reasonably clean, and the staff in fact were quite accommodating. The location was what we required, short driving distance to Monash University in one direction, and Monash Hospital and clinics in the other direction. On our first stay we had a motel room, which had microwave, kettle, toaster, etc... (but no cutlery) and the bed was very comfortable. The second stay was in the self contained apartment, which was closer to the busy main road and quite noisy, the bed not so comfortable... but it did have a full kitchen, with all utensils... and a bath. Both accommodation types had small tables, which we could spread work out on, and free wi fi, also very handy for our needs.

Room Tip: seek a room or apartment away from the front (noisy main road)
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gbennyoo1, Owner at Clayton Monash Motor Inn & Serviced Apartments, responded to this review, November 2, 2013
Thanks for your remarks. As mentioned in previous reviews, on the arrival letter placed on your bed ,and in the black information folder (Compendium) you need to ask reception for cutlery and crockery. Yes it is important to note that a couple of rooms/apartments do get some traffic noise, but this is why they are cheaper. This is normally mentioned when people are negotiating a substantially reduced price.
Kind regards Graham
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52 reviews from our community

Traveler rating
    10
    19
    12
    3
    8
See reviews for
18
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15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Mildura, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed October 7, 2013

* BEWARE – Our family stayed at the Clayton Monash Motor inn for 2 weeks while my father had open heart surgery. We were charged for an extra two nights’ accommodation when we had to unexpectedly return home after a decision made by medical professionals. Management refused to give us a refund for these extra nights because he had already taken it off the credit card.
I would have thought that in this situation it would make for good business to refund when patrons had to unexpectedly leave due to a medical decision which was well beyond our control.

It was such a difficult time for our family emotionally and financially and to be charged for a service which we didn’t use was very disappointing and added further financial strain for my elderly parents.
When my father returns for further medical attention we will not be staying at the Clayton Monash Motor Inn.

  • Stayed August 2013, traveled with family
    • Value
Helpful?
2 Thank 975TaniaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gbennyoo1, Owner at Clayton Monash Motor Inn & Serviced Apartments, responded to this review, October 20, 2013
We need to emphasize that when people book a long term room/apartment they get a extremely reduced discount . So if circumstances change on the last 2 days for what ever reason, it can not change the original booking.
Thanks Graham
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Travelers are raving about these Clayton hotels

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 5, 2013

From a few nights which stretched out to a few weeks, I would have to say that this place is wonderful. Wonderful service from Graham, Brenda and the girls. We thank-you very much. The best hot water in town! It comes on straight away, and is piping hot! The bathrooms were nice and clean, the heating/cooling was great. All in all, i have been telling everyone about this place. Rare in this day and age to have such personalised service. We weren't just dollars and cents to them.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank selewba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gbennyoo1, Owner at Clayton Monash Motor Inn & Serviced Apartments, responded to this review, December 16, 2013
Yes we are genuine, and it is great to see this shows through. We appreciate your words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 12, 2013

Stayed as had some work at Monash medical. Very comfortable stay. Old building and room but had a nice feel to it. Only draw back was that though Expedia said we would get daily breakfast for two the hotel owner said that was not their policy. We did not get a second free breakfast on day 1. However after we showed our booking we were given free breakfast on the rest of he days. So no complaints. A little far from the city. But would recommend if uv got some stuff up in the suburbs close to monash. We did not have any problem sleeping but light sleepers may find the traffic too noisy even at night.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raj R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wodonga, Australia
Level Contributor
224 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

I had to attend the Monash Medical Centre for a procedure and it was recommended to me to stay here because of it's convenience to the hospital. The rooms were very clean, well appointed and spacious ( we chose a deluxe room ). The staff were friendly and helpful and there are plenty of places to eat nearby. All in all, a good place to stay.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank diandray50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gbennyoo1, Owner at Clayton Monash Motor Inn & Serviced Apartments, responded to this review, December 16, 2013
It is always good to know, our efforts do not go un noticed. Thanks Graham
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1 review
4 of 5 bubbles Reviewed July 7, 2013

Great environment, the staff are very friendly and the housekeepers are also very friendly. Motel rooms are a bit old and boring, but they are definitely clean, I am a clean freak therefore I checked everything, pillows, sheets, window ledge, sides, cupboards and there was not one spec of dust. Well done housekeepers. Towels were fluffy and soft, the food was pretty average but local shopping centres are near by. A bit costly, but overall great service from both Graham and housekeepers.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bethany567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gbennyoo1, Owner at Clayton Monash Motor Inn & Serviced Apartments, responded to this review, December 16, 2013
Yes we are also clean freaks, as it is number 1 priority in this industry. We employ our own cleaners who take ownership in what they do. Motels who cut corners on cleaning should realise why their occupancy levels are down. Thanks for your input. Much appreciated. Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clayton Monash Motor Inn & Serviced Apartments

Property: Clayton Monash Motor Inn & Serviced Apartments
Address: 1790 Dandenong Rd, Clayton, Monash, Victoria 3168, Australia
Location: Australia > Victoria > Greater Melbourne > Monash > Clayton
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Clayton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clayton Monash Motor Inn & Serviced Apartments 3*
Number of rooms: 24
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