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“What a disappointment”
Review of Halyards Hotel

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Halyards Hotel
Ranked #5 of 6 Hotels in Port Alfred
Lytham St Anne's, United Kingdom
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“What a disappointment”
Reviewed November 18, 2013

Having stayed here 7 years ago and found it very nice, we were dismayed to discover how far standards had slipped. The slow and inefficient staff were unwelcoming to the point of surliness, Our room had a lovely view, but was spoiled by being dark, having worn and cheap bedding, a faulty fan and a barely working shower. We could not use the plastic chairs on our terrace because of the dirt. The food was adequate, but that is all, and the dining room service was slow and unfriendly. There were safety issues i.e.missing and broken tiles on the walkways and an unrepaired hole in the tarmac outside our room. If we had not prepaid in full we would have checked out after the first night.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nicholasp391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sandton, South Africa
Level Contributor
228 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed November 8, 2013

We had a nice stay at the Halyard Hotel. Unfortunately the spa closes very early. The breakfast has a good variety, but the staff could be a little friendlier and more professional, like greeting in the morning, they seemed very disinterested. On arrival we didn't feel really welcomed by the men who checked us in.

Room Tip: definitely take a room with the view to the marina.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susanne412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 6, 2013

Stopped there for lunch on Saturday 3 Aug 2013. Wonderful view, great food and very reasonably priced. The service was good and very friendly.

The menu very comprehensive and catered for all tastes.

Will definitely go back and recommend.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Chrisvz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 28, 2013 via mobile

My husband and I spent 1 night at this charming hotel on a road trip holiday.
The setting is lovely and our room had a great view of the Marina.
Unfortunately the dining room was being renovated but the meals served in the bar area were tasty and sufficient.
We had a very reasonable dinner, bed and breakfast special.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lieselle56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nerja, Spain
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed May 3, 2013

After walking out of the Safari Lodge we needed a hotel for just two nights, and arrived at the Halyards Hotel where the staff could not have been more attentive and courteous. Although only a three star, for some reason, the room was, effectively, a large suite, with separate loo and bathroom. We chose the luxury package, with welcome basket, massages, and B & B , and this was very reasonable at only ZAR 1800 for two. The location was perfect , altogether a charming place,restoring ones faith in South African hospitality. Although some of the installations looked a bit travel weary the hotel has just initiated a renovation program, which should put it in the top category for next season. Good luck, Halyards, you deserve it !

  • Stayed April 2013, traveled as a couple
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    • Cleanliness
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Helpful?
2 Thank Lynn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed March 14, 2013

Lovely setting with beautiful views, clean rooms serviced daily, great food and exceptional service from all staff. Rented a boat from the hotel. Lovely pool area with bar. Will definitely visit the hotel again!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Almarie529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 13, 2013

We stayed at the hotel for one night in November 2012.
The area is lovely. Very clean, well kept and beautiful. The views down the river are great, especially at sunset.
The room was clean, modern and spacious. No faults at all.
The doors opened out onto the riverbank which was lovely!

We didn't try the food but the restaurant looked very nice. If you don't fancy the hotel food there is a spur restaurant down the road.

Staff were helpful.

Overall a lovely area and hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klake4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Halyards Hotel

Property: Halyards Hotel
Address: No 8 Albany Road | ., Port Alfred 6170, South Africa
Location: South Africa > Eastern Cape > Port Alfred
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 6 Hotels in Port Alfred
Price Range (Based on Average Rates): $
Hotel Class:3 star — Halyards Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Halyards Hotel Port Alfred, South Africa - Eastern Cape

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