Having stayed here 7 years ago and found it very nice, we were dismayed to discover how far standards had slipped. The slow and inefficient staff were unwelcoming to the point of surliness, Our room had a lovely view, but was spoiled by being dark, having worn and cheap bedding, a faulty fan and a barely working shower. We could not use the plastic chairs on our terrace because of the dirt. The food was adequate, but that is all, and the dining room service was slow and unfriendly. There were safety issues i.e.missing and broken tiles on the walkways and an unrepaired hole in the tarmac outside our room. If we had not prepaid in full we would have checked out after the first night.
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- Also Known As:
- Halyards Hotel Port Alfred, South Africa - Eastern Cape