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Kempinski Hotel Ishtar Dead Sea
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Reviews (2,930)
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2,387 - 2,392 of 2,932 reviews
Reviewed November 4, 2008

A great luxury setting to round off a hectic tour of Jordan. Great location, staff were fantastic and amenities were first class. Upgraded to villa accommodation by Front Office Manager as our allocated room was not ready upon arrival at 15:00. Our villa was adjacent to the infinity pool overlooking the Dead Sea. Loved every moment of our stay!

  • Stayed: October 2008, traveled as a couple
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Thank claretandblueirons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2008

This hotel is almost there. My girlfriend used to manage a Michelin star restaurant and a good friend of mine runs one of the UK's top hotels, so we feel qualified to review the Kempinski. The public areas and the pools are superb, the rooms (deluxe in the village) were big, well finished with great bathrooms and extremely comfortable beds. Floating in the Dead Sea is a great experience and just adds to the whole experience.

As always the service is excellent, all the staff are polite and friendly. Breakfast is very good as are the pizzas at the Pool Grill. The spa (which just opened) is world class.

We stayed for 3 nights at the end of an epic tour of Egypt and Jordan and it really was a great way to finish our break.

Little gripes (because this is a review and I feel obliged, although they didn't really distract from our overall experience):

If you stayed longer than 3 nights you'd be bored of the food. We ate at all 3 restaurants and the choice wasn't varied enough

My girflriend had a pedicure at the spa, which had just opened and she felt rushed. The hotel refused to take the cost off the bill, citing that the spa was a different company (do I care!). Hopefully this will be ironed out, and I am yet to hear from the hotel with their feedback.

There are quite a few flies (not really the hotel's fault).

It's expensive (we spent 1700 Euros in 3 days and my girlfiriend wasn't drinking as she pregnant).

Overall it didn't get 5 stars because of the issue with the pedicure and also I had to ask for the (free) mini bar to be stocked twice even when it should be done automatically.

Other than that good hotel, thoughtfully constructed.

  • Stayed: October 2008, traveled as a couple
    • Value
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Thank GlobalStu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2008

Great looking hotel. Service was extremely slow. Staff needs training.

Stayed: October 2008
1  Thank AmExpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2008

Hotel is stunning, the architecture is amazing, looks like a palace, beautiful pools and gorgeous grounds. Landscaping is striking and breathtaking. Rooms are very big with huge terraces. The most comfortable beds and finest Italian linens and duvets. I went home to USA and bought these linens.
Food was very fresh and made to order. Service was great. Best of all was the Dead Sea right at the hotel, just total relaxation, private beach, not too crowded and lots of changing facilities. Great spa.
Best place to stay at the Dead Sea.

  • Stayed: September 2007, traveled as a couple
    • Value
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    • Check in / front desk
    • Rooms
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1  Thank TandLtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2008

What a hotel! Definitely lives up to it's 5* tag. Rooms large and comfortable. Free Intenet access in rooms, which is not the norm in most hotels.

Free mini bar, yes, I did say free, but don't get too excited. Mini bar contains a couple of beers and mostly soft drinks, no spirits, but it's better than what most hotels offer!

Hotel is massive, need a map to get round, but once you get use to it, you'll love it there. Fantastic pools, great staff and amazing selection of food.

If you are hoping to have a spa treatment, book in advance as appointments go very quickly. Currently spa is of medium size but the Kempinski is the process of building a new massive spa, which I can only presume will surpass the one they already have, which is already very good. Spa treaments and prices available on their website.

1  Thank CRobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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