The Kempinski is very well located on the banks of the Dead Sea, with easy access to the water and beautiful views of the surrounding white hills. The hotel is beautifully designed and built on a cliff side in multiple levels leading down to the Dead Sea. There are several great pools located throughout the property.
There are rooms in both the main building and the resort area (located next to the Dead Sea) which is a golf cart ride or downhill walk away. We stayed in the resort area, which I would highly recommend since its close to the pools, restaurants and the Dead Sea. Our room was well sized but quite basic in terms of furnishings and finish. We didn't mind though since the rest of the property had more than enough to engage us.
The service at this resort is not great though. The reception staff was ok and check in was efficient. However, the staff at the bar and italian restaurant were poor and behaved like they were doing us a favour by serving us. The food was also poor. The buffet restaurant was a bit better. The pool staff was mostly absent and it was hard to get a drink, towels, etc. Given the hotel was not running anywhere near full occupancy, I really think they could do better.
Nonetheless, we enjoyed our time here and given the quality of the facilities, would recommend it to others.
- Official Description (provided by the hotel):
- The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more less
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- Also Known As:
- Kempinski Hotel Amman
- Kempinski Hotel Ishtar Dead Sea Jordan