We stayed here in march 2008 for 5 days, check in was fine despite the tiny reception desk which was miniscule in comparison to the cavernous lobby area, the room was very well designed with a huge bathroom and a dressing area with a great view over the complex and sea. This hotel is huge, to get to the beach / dead sea we had to take 3 lifts / elevators and do quite a bit of walking, this was not a problem for us but anyone with a mobility issue should avoid this hotel. Service was patchy and could be very very slow, it was necessary to be quite assertive at times in order to place and actually receive food and drink orders. However the quality of the food coming from the kitchens was Excellent and worth the wait. Room service was was very good value and well presented and was relatively prompt. Breakfast tended to be the most challenging meal of the day, dishes and juices etc were not replenished and we had to request for this to be done, when ordering any item from the egg chef do not stray too far or you will find your omelette etc being delivered to some one else's table.
You will definitely need your hotel map which is placed in your room to navigate your way around this hotel, the hotel is architecturally stunning and will probably receive many awards for its design, however the design of the hotel does tend to dwarf the actual guests.
Staff were friendly and keen however may I suggest you request staff to repeat your order back to you as the staff have varying levels of competency in english.
This area consists of a strip of several international hotels, there are no local restaurants etc around, however there is a shuttle service operating between the hotels so you can compare them all. I also made use of the shuttle service to go to the spa in the Marriott next door as despite my best efforts i was unable to get an appointment for the spa in this hotel, apparently there are plans to build the largest spa in the region here in the near future.
The hotel provides vats of dead sea mud with which to plaster yourself, do try this as it's great fun, then wash it off in the dead sea as you bob around.
We would definitely go to the dead sea again, but we would not stay at this hotel, it lacks ambience, service is patchy and the scale of the complex does not lend itself to a relaxing break.
- Official Description (provided by the hotel):
- The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more less
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- Also Known As:
- Kempinski Hotel Amman
- Kempinski Hotel Ishtar Dead Sea Jordan