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2,807
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157
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144 - 149 of 3,903 reviews
Reviewed 5 weeks ago

I would like to thank you crowne plaza team specially reception team and the manager Mr. Batayneh and Mr. Murad sunna, and we had a meeting and rooms in the hotel and all was great, and thank you all. I am.

Thank you again and keep the great job

Date of stay: January 2020
Trip type: Traveled on business
Thank Abbadi1200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaJordanDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Abbadi1200,

It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.
We are delighted that you had fun, felt loved & welcomed during your visit with us. It is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us.

Furthermore, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. A fantastic location and unparalleled amenities are nothing without a warm and friendly human connection, so we are happy to hear that our team made you feels so welcome. We will be sure to pass your kind words with team member who will be delighted to hear that they made a guest’s stay particularly marvelous.

We are delighted to welcome you back and to have another enjoyable holiday and will do our utmost to take the best possible care of you. Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future.
Sincerely Yours
Wissam Shubat
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2020 via mobile

I was been in the hotel and every thing was Amazing the beach room and main restaurant, I want to thx the staff especially for mr Aied samardly from reception he have great smile and he support us for information and the activities in the hotle.. Many thx and keep up

Date of stay: January 2020
Trip type: Traveled with friends
Thank mohammadi392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaJordanDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear Mohammadi392,

We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan.

Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.

We promise to continue to improve our service to meet the expectations of our guests.

It was a pleasure to have you here and we hope we can welcome you back again soon.

Sincerely Yours
Wissam Shubat
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2020 via mobile

Dear all,

I want to give advice to all people to reserve at this hotel because the service its excellent and all people it helpful and lovely

Many thanks to all people the working in the Crowne plaza Dead Sea and special to Mr.mohammad Alzuheiri .

Mohmd Bakeer

Date of stay: January 2020
Trip type: Traveled with family
Thank mohmda2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaJordanDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear Mohmda2020,

Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us.

We wish to welcome you again at Crowne Plaza Dead Sea Jordan

Sincerely Yours
Wissam Shubat
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2020

This huge resort at dead sea with Romanian Style and when you just enter the hotel you well feel comfortable .there is a privet parking . We got welcome drink upon the arrival .Also perfect clean nice rooms and with big swimming Pool. Always ask for a Guy named Ammar such a wonderful person welcoming helpful and extremely friendly.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Nabeelsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaJordanDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear Nabeelsoul,

Thank you for taking the time to share such an encouraging review with us. I am truly delighted that you have had a wonderful time, while enjoying not only the opulent elements but also the efforts of our team striving to provide exceptional service. Your recognition is genuinely appreciated and I have congratulated the Team for their exemplary performance.

My team and I certainly look forward to being part of many more memories during your future visits to Dead Sea and would be a great honor to welcome you back to Crowne Plaza Dead Sea Jordan.

Sincerely Yours
Wissam Shubat
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2020

Frankly,it is an unparalleled service,especially Mr. Ammar it has made it easier for us to enter and procedures. the dead sea is very wonderful and we are proud in Jordan to have this unique place . the this which it make cowne plaza different than any hotel is the organized beach .it is the best beach in deadsea . the Rabble bar is perfect and the staff is very helpful. Burj Al Hamam for the dinner is the best choice.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Ahmed198DeadSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaJordanDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear Ahmed198DeadSea,

It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.
We are delighted that you had fun, felt loved & welcomed during your visit with us. It is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us.

Furthermore, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. A fantastic location and unparalleled amenities are nothing without a warm and friendly human connection, so we are happy to hear that our team made you feels so welcome. We will be sure to pass your kind words with team member who will be delighted to hear that they made a guest’s stay particularly marvelous.

We are delighted to welcome you back and to have another enjoyable holiday and will do our utmost to take the best possible care of you. Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future.
Sincerely Yours
Wissam Shubat
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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