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“Impressive place to rest in Jordan”

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Crowne Plaza Jordan - Dead Sea Resort & Spa
Ranked #2 of 9 Hotels in Sweimah
Sevlievo
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Impressive place to rest in Jordan”
Reviewed January 3, 2014

If only I come back to Jordan this will be the place I would love to stay. Perfect view, perfect room and wonderful Dead sea promenade. I would love to stay in a room facing the pool bar or a room facing the Dead sea. I will definitely come back here!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lidddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, January 5, 2014
Dear Lidddie Sevlievo:

Thank you for taking the time to tell us about your experience and making recommendation of our Resort here on TripAdvisor. We truly appreciate your kind words and are happy to hear that we were able to provide you with a relaxing holiday. Hope to see you back!

Best regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,059 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (362)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Dubai, United Arab Emirates
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 1, 2014 via mobile

Amazing hotel with incredible pools, spa, rooms and beach access! Only negative would be the limited choice of restaurants, but this may have been due to the hotel being new! Ask for a room with a sea view, there is something special about waking up to a view of the Dead Sea!

Stayed June 2013, traveled as a couple
Helpful?
Thank Phillippa1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, January 1, 2014
Dear Phillippa 1989,

Thank you for your kind review of our hotel during your recent trip to Dead Sea. We thank you for according us the opportunity to be of service to you and we are happy to note that you enjoyed your stay with us. We look forward to welcoming you back again soon.

Best Regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 28, 2013 via mobile

Nice resort. Rooms were spacious. Clean & comfortable. But it's what I expected from a crowne plaza, it's a basic crowne plaza. It's good but not very good or exceptional. The restaurants are not that great on the resort either. Service basic.

Stayed September 2013
Helpful?
Thank Suely T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, January 1, 2014
Dear Suely

Thank you for posting a review on TripAdvisor in connection with your recent stay at Crowne Plaza Dead Sea Resort and for sharing your positive as well as constructive comments.
We appreciate your good comments about our rooms and are glad you liked the hotel.

Through your comments we can improve our operation and detect the areas that need attention and training, as our primary goal is to ensure that our guests are always content with the services they receive at our Hotel.
We would like to assure you that we are striving to meet and exceed all our guests’ expectations. We will always make sure to deliver a comfortable experience on your future stays, looking forward to welcome you soon at our resort.

Kind regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 26, 2013

One of the amazìng hotel ever .spically in the region (middle east)
The view room is amazing .the room is so comfortable
You will have the most delicious dinner in borj al hammam restaurant .and try also the breakfast its yummy yum .spically with there helpful frindly staff they have .
Spical thanks for the restaurant manger &all his stuff
So recommended hotel &restaurant

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farahqas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, January 8, 2014
Dear Farahqas

First of all, I would like to thank you for sparing the time to share your comments in regards to your recent stay at the Crowne Plaza Dead Sea Resort.

Though we are glad to hear that your overall experience in staying with us, especially that you appreciated our nice room, Beach, pool facilities and Breakfast.

We hope to see you again in the future at Crowne Plaza Dead Sea Resort. Please do not hesitate to contact us in the future if we can be of any assistance with another stay.

Best Regards

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed December 25, 2013

The room was great very comfortable, wonderful view The entire staff was very welcoming very helpful i have never had this kind of treatment in Jordan the receptionist ( Hamza ) took the time to show me around and talk me through all the facilities the hotel has to offer note that doesnt happen much here in Jordan I would definitely come again

Stayed December 2013, traveled as a couple
Helpful?
Thank M0e91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, January 1, 2014
Dear MOe91

First of all, I would like to thank you for taking the time to share your comments in regards to your recent stay at the Crowne Plaza Dead Sea Resort.

We are glad to hear that your overall experience in staying with us, especially you appreciate our services, and facilities.

We hope to see you again in the future at Crowne Plaza Dead Sea Resort. Please do not hesitate to contact us in the future if we can be of any assistance with another stay.

Best Regards

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
العقبة, الأردن
1 review
Reviewed December 2, 2013 via mobile

Good service and very nice view
The room is very nice 1030
Its was really agood experience I recommend to try it
Thanx for all employees for a great deal
Special muhammad amery
He was agood receptionist tnx alot dear

Stayed December 2013, traveled with friends
Helpful?
Thank yaserarafat1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, December 5, 2013
Dear Mr. Arafat,

I am very happy that we were able to provide you with relaxing holiday at the Crowne Plaza Dead Sea Resort. Thank you so much for taking the time to provide us with your feedback on your stay. Please let me know if you can visit us again. We would be delighted to have you back!

Best regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 29, 2013

Stayed with my family at the CP Dead Sea, Jordan on 29 Nov 2013 on a half board basis. I found the hotel to be of very good standard. Staff (DM Ahmad Al Haris and Ahmad Sabbagh) were excellent. Food was passable. Breakfast was good. However, DANISH CINNAMON PASTRY was dry and tasteless . My children remarked that dinner was not a 5 star standard. Grilled chicken was dry. Pasta stations produced one type of pasta which my children did not like.
Surprisingly, the children pool was not heated. The advertised children club was not inspiring for my 7 year old son. Face painting specialist did not turn up as promised, which was a disappointment.
I was awakened at 3 am by people shouting outside (presumed housekeeping staff). Quiet Zones need to be enforced by the hotel management. More effort should be made to eradicate the annoying flies...
A great deal of money was spent on infrastructure and landscaping of this hotel. Although landscaping in some parts of the ground is lacking. The sight of exposed sewerage pipes and manholes to the south of the site undermines the aesthetics of the gardens and monumental like structures such as the impressive curved elevated promenade.
In general, the hotel, with minor improvements, has the potential to be a great resort….
Husam

Room Tip: If view is an issue, select pool or sea view.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HAQ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, December 5, 2013
Dear HAQ60

Thank you for posting a review on TripAdvisor in connection with your recent stay at Crowne Plaza Dead Sea Resort and for sharing your constructive comments.

Through your comments we can improve our operation and detect the areas that need further attention regarding the reservation and the signage issue. Our primary goal is to ensure that our guests are always content with the services they receive at our Hotel.

We would like to assure you that we are striving to meet and exceed all our guests’ expectations. We will always make sure to deliver a comfortable experience on your future stays, looking forward to welcome you soon at our resort.

Kind regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Jordan - Dead Sea Resort & Spa

Property: Crowne Plaza Jordan - Dead Sea Resort & Spa
Address: Dead Sea Road, Sweimah 18186, Jordan
Phone Number:
Location: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Sweimah
#2 Luxury Hotel in Sweimah
#2 Spa Hotel in Sweimah
#2 On the Beach Hotel in Sweimah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Jordan - Dead Sea Resort & Spa 5*
Number of rooms: 420
Official Description (provided by the hotel):
The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest. ... more   less 
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Crowne Plaza Jordan - Dead Sea Resort & Spa

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