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Jordan Valley Marriott Resort & Spa
Ranked #5 of 9 Hotels in Sweimah
Certificate of Excellence
Reviewed May 5, 2014

All as planned on the hotel and facilities. Great poolside bar service. Breakfast was well done too. Only criticism was the food at the Italian restaurant seemed to have been reheated. The sports bar was really loud. Otherwise, property was well maintained.

Room Tip: We just did a standard room and it was fine. The view to the Dead Sea is there but the shore is a g...
  • Stayed: May 2014, traveled with family
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1  Thank RCMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 3, 2014 via mobile

A high class hotel right on the "beach" if the Dead sea. Beautiful environment. Possibility to take a shower directly at the sea after the bath in the really salty water and /or after taking healthy mud. A lot of beautifull pools. Great food both to dinner and to breakfast.

Stayed: April 2014, traveled as a couple
2  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

Having visited Petra we were happy to have 4 nights relaxing here with stunning views of the Dead Sea across to Palestine.

We arrived and the manager was very kind and helpful as were the reception staff..security was tight understandably ..so no issue with bag check etc. As a gold elite member they upgraded us to a room with a view of the pool and sea and included breakfast for us which was unexpected given it is a resort. Free wifi also was great too.

There are lots of pools terrific for kids and lots of them there but the nice thing was only adults over 18 can use the infinity pool which IMO had the best views and was nearer the beach area. I even had a swim in it unusual for me as I don't like pools other than to sit beside lol.

The food was terrific here..I hardly ate any breakfast in the other hotels we visited usually just had toast or a pastry and some fruit but here they made amazing omelettes and their muesli with milk already added was so nice it is something I plan on doing now back home..usually to me muesli is like cardboard this was creamy and delicious. Lots of choice of fruit etc too and Arabic style breakfast of humous.olives etc.

We also had a couple of snack lunches in the bar ..mezze was good and Champions was the usual American style food.

For dinner we ate in their steak house ..a bit more expensive but well worth it for the quality of food..the following night we chose to eat on the terrace in the Italian restaurant..that too was excellent and the views were to die for across the Dead Sea. Just be aware mosquitoes are very active there so plaster yourself with mossie repellent I had 13 bites just from that one night..sigh.

We had dinner in the steak house again the following night..and my husband ordered wine we had had before..not realizing it wasn't on their wine list the waitress and staff ran all over to find the wine for us we did wonder what was happening..but were so impressed they did this rather than say sorry we don't have any..think the waitress name was Syshelle

On our last night we had the BBQ which was expensive at 40Jd per head BUT the food was fantastic and would have had again..lobster prepared to your taste I love zubaidi which is a fish I have only ever had in the Middle East...then I had lamb and steak..salad etc...too full to eat any desert but ice cream sorbet etc available.

There isn't much to see or do here other than eat and swim and relax my husband had a massage in the spa which was pleasant ..not much in the area other than resorts and the views...which suited us for a few days on a busy trip.

I would recommend and go back if we return again to Jordan.

Room Tip: High floor best as usual...although low floor gives direct access to pool...sea view is nice too.
  • Stayed: April 2014, traveled as a couple
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1  Thank shmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

On my trip to jordan, I spent 2 nights in the Marriott Hotel. I have to admit that the service on every level, was exceptionally good: rooms, breakfast, pools, information at the reception, vallet service, service at the restaurants, everything. The italian restaurant, Il terrazo, is not to be missed. Congratulations to the hotel manager! A nice spot to stay for a couple of days to enjoy "floating" in the Dead Sea!

Room Tip: If you want a quiet place, try to avoid the rooms facing the pools: the hotel is very popular with J...
  • Stayed: April 2014, traveled with friends
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Thank fanytag13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

The public areas of this hotel and our room were very darkly decorated and had a lot of dark wood everywhere. Added to this, our balcony had high slits rather than a proper opening which made it impossible to look out when sitting down - a very strange design.

The standard of cleanliness was not good: hairs left in basin and toilet seat quite dirty on its hinges.

Good breakfast selection but, during the day, there was nowhere at the resort serving our kind of preferred food (fish-based). Some facilities were closed (e.g. Cascades) and the tables and chairs there had not been wiped for days/weeks.

The key access to the lifts was problematic for several guests and ours was not the only key to have been formatting to cancel out earlier than our booked stay.

Plenty of swimming pool options and a spa which clearly appeal to families. But hundreds of steps down to the Dead Sea itself - understandable, especially given the rate at which its level is falling. But we struck a period when the hotel was reconstructing the area above the sea and there was a really grotty lounging area and a messy/muddy/stony approach down to the sea itself.

Free WIFI in public areas only and limited to 3 hours a day.

Room Tip: Avoid the ones with balconies which have slits rather than openings.
  • Stayed: April 2014, traveled as a couple
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1  Thank Pseudonymity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhannad H, Resident Manager at Jordan Valley Marriott Resort & Spa, responded to this reviewResponded May 3, 2014

Dear Pseudonymity

Please allow me to thank you for choosing our resort and also for sharing your feedback from your recent stay on TripAdvisor.
It is very important to have these comments that will assist us to improve our services where needed.

We depend on on you, our guest, to let us know how we are doing and how we can better meet your needs, I truly regret that the service you received during your stay was not up to standards as well the cleanliness of your room. Thank you for alerting us and bringing these unsatisfactory circumstances such as the lift card functionality to our attention as this is our best measure to improve guest satisfaction.

Again, thank you for the review and my sincerest apologies for the inconvenience.

We look forward to welcome you back at the lowest place on earth.

Muhannad Hameed
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014 via mobile

From the moment we arrived, the professional, welcoming and 'can-do' attitude shown by the Front Desk staff, assured us we had chosen the right hotel to end our stay in Jordan. Check-in was swift and we were offered a refreshing fruit drink and cooling flannels upon arrival. The lobby area was luxurious without being overwhelming or ostentatious and free Wi-Fi was offered in the public areas, although disappointingly not in the bedrooms. We had a twin room with two queen size beds which were very comfortable. The room was well appointed with large LCD TV, tea/coffee making facilities, safe and iron & ironing board. Our balcony overlooked the main pool area and also afforded us a partial view of the Dead Sea. The food and beverage outlets were good, particularly the breakfast buffet and the Italian 'Terazzo' restaurant. The lamb risotto is to die for! By far the best highlight for us was our couples massage in the Spa. Everything a spa should be; relaxing, clean, comfortable and luxurious. The staff here are extremely professional and friendly. Lastly, the adult only pool was great as an oasis away from all the rowdiness around the more child friendly pools, and the staff here were again very friendly, pro-active and efficient. Plenty of comfy loungers, fresh fluffy towels and cold flannels and bottled water always on hand. All in all, a true 5-star experience which we highly recommend.
Not one to nit-pick, but complimentary Wi-Fi in the bedrooms should be standard. Would also be nice to have bathrobes in bathroom. Finally, there are lots of lovely bar areas but rather than just serving beverages during the day, perhaps they should also offer a light bar menu (sandwiches, salads etc.)

Stayed: April 2014, traveled as a couple
Thank alanj1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

We don't know why recent reviews criticise this hotel. We stayed for 3 nights as part of a Grand Tour of Jordan (.Jules Verne). My wife has many food allergies & once this was brought to the attention of the restaurant staff nothing was too much trouble. Khalid brought out one of the Chefs who was only too pleased to provide whatever food she could eat that was not provided on the amazing buffet !
The hotel resort is amazing & as we told the staff as we left "a hotel is only as good as the staff & this is a good hotel".

  • Stayed: April 2014, traveled as a couple
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Thank jackhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhannad H, Resident Manager at Jordan Valley Marriott Resort & Spa, responded to this reviewResponded April 30, 2014

Dear jackhor

Please accept my deep appreciation for your great feedback related to your recent stay at the Jordan Valley Marriott Resort and Spa.

It's always our pleasure to see such great comments from our guests and we truly Thank you for this wonderful appreciation.

We all look forward to welcome you back at the lowest place on earth.

Sincerely

Muhannad Hameed
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jordan Valley Marriott Resort & Spa

Address: Dead Sea Road, Sweimah 11190, Jordan
Phone Number:
Location: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Sweimah
#4 On the Beach Hotel in Sweimah
#5 Luxury Hotel in Sweimah
#5 Spa Hotel in Sweimah
Price Range: $158 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jordan Valley Marriott Resort & Spa 5*
Number of rooms: 250
Official Description (provided by the hotel):
The Jordan Valley Marriott Dead Sea Resort & Spa is set on the shores of the legendary Dead Sea. We are more than simply a hotel; it's a restorative experience in the heart of the world's most celebrated natural wonders. The expansive on-site spa is an integral part of the resort. It offers a retreat for guests to unwind, and offers a full menu of treatments and a unique Dead Sea salt pool. In addition, the Jordan Valley Marriott Resort & Spa is proud to be the first hotel in the Middle East to switch to solar panel energy for hot water. ... more   less 
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Also Known As:
Jordan Valley Marriott Resort And Spa
Jordan Valley Marriott Hotel Sweimah
Marriott Jordan Valley
Marriott Hotel Sweimah
Marriott Sweimah
Sweimah Marriott
Jordan Valley Marriott Resort & Spa Dead Sea

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