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samer a

Fantastic Resort

5.0 of 5 bubblesReviewed Oct 28, 2019via mobile
This is the second time I use a hotel by the Dead Sea and I have to say the Holiday Inn way surpasses the Crown Plaza.
Not only are the Holiday Inn’s facilities impeccable but their service is what stood out the most. The staff was very friendly.
The second you walk in the pool area you are greeted with a towel and a complimentary bottle of water. The spa manager (Maher Bashto) went way out of his way to make sure our stay was comfortable and enjoyable.
The buffet is delicious with plenty to choose from. Make sure to try their “Um Ali” dessert. It was so delicious I could not have enough of it.
The beach section is very clean and the staff are constantly picking up any guest trash.
I did the mud bath and floated on the dead sea for hours. It was the most relaxing day ever.
Date of stay: October 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this review
Responded Oct 29, 2019
Dear samer,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your Dead Sea experience went from all aspects.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,968)
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All reviews dead sea private beach special thanks kids pool heated pool breakfast and dinner nice resort guest relations main restaurant many thanks amazing hotel delicious food big thanks pools swimming jordan mud
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Reviewed October 27, 2019 via mobile

At the beginning I would like to thank holiday inn resorts dead sea staff from Maine Gate employees to beach employees 🥀
Food was perfect, chefs professionals ..
Front office employees vary respect, especially Farah and odai they always smiling.. it was my first time and it will be repeated always... holiday inn team you deserve 7 star

Date of stay: October 2019
Trip type: Traveled with family
Thank jimin B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 29, 2019

Dear jimin,

What an amazing and kind review! Thank you for taking the time to share how excellent your Holiday Inn Dead Sea experience went, and how my colleagues were able to meet your expectations!

Please visit us again for more enjoyable times!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2019

It was really an amazing trip, me and my family enjoyed the resort and its facilities very much.
The swimming pools, Kids area, the beach, the restaurant and the food all were excellent.
The most thing that I want to highlight is the respectful treatment that we received from your team (all of them); however I would like to specially thank Mr. Omer SHATNAWI , Mr. Odai ALQUDAH, Ms. Farah and Mr. Yousef AL-SHAFEIE for their follow-up and interest.
Also I want to thank the staff behind the doors; chief and staff of the restaurant, room service staff, cleaners and the life guards for their wonderful services.
Please keep on, for sure we will visit your resort again.
Thank you all for your efforts.

Room tip: Most of the rooms have a very nice view either on the pools or on the sea
Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
Thank musabalawneh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 28, 2019

Dear musabalawneh,

Thank you so much for sharing such a kind and valuable review. It is a real pleasure learning that your Dead Sea experience went up to your expectations and my colleagues were able to make it as excellent as possible.

We take such great complement as a real support to maintain and improve the great performance

Best Regards,

Emmanuel Stavrakakis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019 via mobile

We have meeting at holiday in dead sea,excellent services and the lunch buffet was excellent with many choices , great staff with a permanent smile on the face,clean beach with high security, I recommend this hotel for business and leisure.

Date of stay: October 2019
Trip type: Traveled on business
Thank ahmad a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valuable Guest,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your dead sea experience went from all aspects, and how my colleagues also excelled in making it so special.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019

Everything was excellent..the services the food the pools the attitude of all employees there perfect..they are really professional like guest relations apartments,,they always look for Guests in all departments

Date of stay: October 2019
Trip type: Traveled on business
Thank Leen I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valuable Guest,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your dead sea experience went from all aspects, and how my colleagues also excelled in making it so special.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019 via mobile

Hotel with continuous arrival of tourist cars, best arrange arrival 2 hours before sunset to see sunset relaxing in the dead sea. The buffet is OK but the restaurant is to noisy, better have dinner on the terrace. We had some reservation problems, so our daughter did not have the room next to ours. The dead sea experience was OK with friendly staff.

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank ludo001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valued Guest,

Thank you for rating and sharing your experience related to your recent stay at Holiday Inn Resort Dead Sea.
We promise to fully meet your expectations in your next visit.

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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