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Musab ALAWNEH

Excellent service and wonderful treatment

5.0 of 5 bubblesReviewed Oct 27, 2019
It was really an amazing trip, me and my family enjoyed the resort and its facilities very much.
The swimming pools, Kids area, the beach, the restaurant and the food all were excellent.
The most thing that I want to highlight is the respectful treatment that we received from your team (all of them); however I would like to specially thank Mr. Omer SHATNAWI , Mr. Odai ALQUDAH, Ms. Farah and Mr. Yousef AL-SHAFEIE for their follow-up and interest.
Also I want to thank the staff behind the doors; chief and staff of the restaurant, room service staff, cleaners and the life guards for their wonderful services.
Please keep on, for sure we will visit your resort again.
Thank you all for your efforts.
Date of stay: October 2019
Room Tip: Most of the rooms have a very nice view either on the pools or on the sea
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this review
Responded Oct 28, 2019
Dear musabalawneh,

Thank you so much for sharing such a kind and valuable review. It is a real pleasure learning that your Dead Sea experience went up to your expectations and my colleagues were able to make it as excellent as possible.

We take such great complement as a real support to maintain and improve the great performance

Best Regards,

Emmanuel Stavrakakis
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,960)
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Traveler rating
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344
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159
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All reviews dead sea private beach special thanks kids pool heated pool breakfast and dinner nice resort guest relations main restaurant many thanks amazing hotel delicious food big thanks pools swimming jordan mud
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Reviewed October 26, 2019 via mobile

We have meeting at holiday in dead sea,excellent services and the lunch buffet was excellent with many choices , great staff with a permanent smile on the face,clean beach with high security, I recommend this hotel for business and leisure.

Date of stay: October 2019
Trip type: Traveled on business
Thank ahmad a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valuable Guest,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your dead sea experience went from all aspects, and how my colleagues also excelled in making it so special.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019

Everything was excellent..the services the food the pools the attitude of all employees there perfect..they are really professional like guest relations apartments,,they always look for Guests in all departments

Date of stay: October 2019
Trip type: Traveled on business
Thank Leen I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valuable Guest,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your dead sea experience went from all aspects, and how my colleagues also excelled in making it so special.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019 via mobile

Hotel with continuous arrival of tourist cars, best arrange arrival 2 hours before sunset to see sunset relaxing in the dead sea. The buffet is OK but the restaurant is to noisy, better have dinner on the terrace. We had some reservation problems, so our daughter did not have the room next to ours. The dead sea experience was OK with friendly staff.

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank ludo001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valued Guest,

Thank you for rating and sharing your experience related to your recent stay at Holiday Inn Resort Dead Sea.
We promise to fully meet your expectations in your next visit.

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019

very nice and clean hotel. The room was very big. for breakfast there was a huge choice and everything very fresh. the beach ist perfect for a sty at dead sea. With mud, towels, shower. All that you need

Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
Thank KonnichiWhat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valued Guest,

Thank you so much for sharing such a kind and valuable review. It is a real pleasure learning that your Dead Sea experience went up to your expectations and my colleagues were able to make it as excellent as possible.

We take such great complement as a real support to maintain and improve the great performance

Best Regards,

Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2019

The hotel is very comfortable and relaxing. The staff is very polite and friendly. At the check-in counter Tariq was very helpful and he processed our requests quickly and willingly. The pools and the sea were great. The hotel atmosphere was wonderful. The dinner and breakfast buffets were very delicious. The rooms and the beds are so comfortable.

Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
Thank Z3256QVsamia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded October 27, 2019

Dear Valuable Guest,

What an amazing and kind review! Thank you for taking the time to share how excellent your Holiday Inn Dead Sea experience went, and how my colleagues were able to meet your expectations!

Please visit us again for more enjoyable times!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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