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Mudhar Al Samarraie

Very Nice stay

5.0 of 5 bubblesReviewed Jul 14, 2019
I really appreciate the quality of service provided by Holiday Inn Dead Sea, we enjoyed our stay there and the swimming pool variety and experience was amazing.
The quality of food is good, The sea view was very nice from the room.

I really recommend it
Date of stay: July 2019
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this review
Responded Jul 16, 2019
Dear mudarsamarraie,

Allow me please to take this opportunity to thank you for taking the time to share such a kind and super lovely review here on TripAdvisor. I'm thrilled to read that your stay went up to your expectations and my colleagues from all areas were able to make your visit as comfortable and enjoyable as it should be. Please rest assured that I will share this review with the team as a kind of motivational letter from a loyal guest, whom will always receive the highest level of courtesy and services.

We all love to have you again soon, for more and more precious moments!

Best Regards,
Emmanuel Stavrakakis
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,968)
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Traveler rating
3,337
978
344
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159
Show reviews that mention
All reviews dead sea private beach special thanks kids pool heated pool breakfast and dinner nice resort guest relations main restaurant many thanks amazing hotel delicious food big thanks pools swimming jordan mud
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Reviewed July 14, 2019 via mobile

Great service and nice place and special thanks to odai in front office he is helpful person and nice with all customers, the room service have a fast service, the breakfast also very good and, thanks

Date of stay: July 2019
Trip type: Traveled on business
Thank ahmad m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded July 15, 2019

Dear moh85,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guest’s expectations. We are really glad to read how excellent your dead sea experience went from all aspects, and how my colleagues excelled in making it so special.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2019

I really highly appreciate the staff of the hotel from the moment of recervation receiving till get to the roomed, so I would like to mention in particular Mr. Obaida who has help in booking and get me to the world of IHG membership, his way of receiving the guest is very impressive.
The lounge staff are very friendly and here I have to mention the lady Bavarlei.
The house keeping is very good and improving.
The cleanness much than before, the pools staff are very friendly and helpful.
So in general the hotel is very good and comfortable to stay, hope that in the future the variety of the open buffet to be improve.

Date of stay: July 2019
Trip type: Traveled with family
Thank Abdelfattah A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded July 14, 2019

Dear Abdelfattah,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guests expectations. We are really glad to read how excellent your dead sea experience went from all aspects.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Best Regards,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2019 via mobile

This is my all time favorite hotel in dead sea!! There are many large pools and one of them is heated (very appropriate for the winter season), the beach was very clean and had very clean dead sea mud, the lifeguard was even kind enough to show me where and how they exactly get it from the sea, there is also a spa (it has steam room and sauna) that is free of charge. The breakfast was amazing, it had many varieties and the service was very quick and perfect. The restaurant in the lobby sells the most delicious sandwiches and is not very pricey. If you have children, there is a kids pool with some toys in it and a very fun playing area next to the beach. The staff were truly the best, very kind, helpful and friendly. One small thing that I didn’t like was that if you want connected rooms you have to pay an extra 20 JODs instead of it being free of charge.

Date of stay: January 2019
Trip type: Traveled with friends
Thank talaabughazaleh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded July 11, 2019

Dear talaabughazaleh,

What an amazing and kind review! Thank you for taking the time to share how excellent your Holiday Inn Dead Sea experience went, and how my colleagues were able to meet your expectations!

Please visit us again for more enjoyable times!

Best Regards,
Emmanuel Stavrakakis
General Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2019

We spent the first anniversary of our marriage and had special moments and an atmosphere of rest and relaxation, and Everything was beautiful, wonderful , and we always return back year by year with love ....

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Amoon8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded July 11, 2019

Dear Amoon8,

Thank you for taking the time to rate and share your super kind feedback related to your experience at Holiday Inn resort Dead Sea. We are more than happy to learn that it went up to your expectations.
Looking forward to seeing you soon!

Sincerely,
Emmanuel Stavrakakis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2019 via mobile

Me and my wife went there during mid week it was busy but not crazy busy.

In short, it's what you'd expect from a 5 star resort but the staff made all the difference.

From the main gate security to room service personnel, they were all very courteous and professional.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank aminabudahab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, an IHG hotel, responded to this reviewResponded July 11, 2019

Dear aminabudahab,

It is always a pleasure to all of us at Holiday Inn Resort Dead Sea to meet our guests expectations. We are really glad to read how excellent your dead sea experience went from all aspects, and how my colleagues also excelled in making it so special.

Thank you for sharing your lovely feedback and looking forward for your next visit!

Sincerely,
Emmanuel Stavrakakis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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