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“Beautiful hotel”

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Holiday Inn Resort Dead Sea
Ranked #3 of 9 Hotels in Sweimah
Certificate of Excellence
Maidenhead, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Beautiful hotel”
4 of 5 bubbles Reviewed May 6, 2014

After reading some other reviews, it seems that being a 'Member' gets you a much better service.
Still, we had a very comfortable stay and the Filipino restaurant staff are fantastic and efficient.
The beds are good and the rooms spacious and I would definitely recommend you get a room with views over the Dead Sea to Israel - amazing how lit up the seemingly uninhabited cliffs on the other side become at night.
The gardens are beautifully planned and planted with various acacias and palms and a few trees we'd never seen before. The pools are really large and great for swimmers and loungers alike. Kids pool is covered with awnings and great for little ones.
The beach area is being redone and is heavily cordonned off. There is only a small area open with not enough beach loungers for everyone when we were down there; however when the beach does finally re-open it will be vast and the conviviality there at the moment will probably be lost.
Beware of the towel system; you need your towel cards back or you will be charged. However, our towel cards were not at the towel hut where we handed them in. We were told to go to the 'other' towel hut. First problem is finding the 'other' towel hut as the resort is quite large. Still no sign of our cards so they issued us new ones, but really, we didn't need to be sent on a wild-goose chase before checking out.
On arrival your bags are picked up and you are ushered onto a golf cart and driven round to your room like an invalid. I wanted to walk, but this was too big a problem so rode with the luggage. On leaving they are quite happy to let you carry everything yourself, regardless of the huge tip they got to start with. I realise most people probably like being carted around though.
The buffet restaurant has staggeringly high noise levels and seems to be the one place in the whole resort where attention to detail has not been applied in the original design.

Room Tip: Choose either a room overlooking the sea or a room on the south side of the pools with the balcony f...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BVTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 7, 2014
Dear Valued Guest ,
Warm Greetings from Holiday Inn Resort Dead Sea ,
I would like to thank you for choosing our Resort for your recent stay at Dead Sea , as well for posting your stay feedback via TripAdvisor.
Your complements about our property is truly appreciated and well shared with my colleagues .
Regarding the beach improvement area , rest assure that the work will be completed soon , and an whole area will be ready for guests to use , on the other hand all minor issues were mentioned have been shared with the concerned departments for proper actions as soon as possible .
Thank you again for recommending our Resort to others , and we look forward to welcoming you very soon for another memorable stay very soon.
Sincerely Yours
Hotel Manager of Holiday Inn Resort Dead Sea .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,766 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (352)
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English first
Maastricht, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed May 5, 2014

Great place, comfortable rooms, great view on the Dead Sea, a few swimming pools, and good restaurants. That was this hotel in short, on the other hand there was only really small downside, when we visited this hotel (april/may 2014) there was a part of the beach being made. Because of this we only could go on a small part of the beach/sea. But the rest was awesome and I highly reCommend this hotel!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Falco H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 7, 2014
Dear Valued Guest ,
Warm Greetings from Holiday Inn Resort Dead Sea ,
I would like to thank you for choosing our Resort for your recent stay at Dead Sea , as well for posting your stay feedback via TripAdvisor.
Your complements about our property is truly appreciated and well shared with my colleagues .
Regarding the beach improvement area , rest assure that the work will be completed soon , and an whole area will be ready for guests to use .
Thank you again for recommending our Resort to others , and we look forward to welcoming you very soon for another memorable stay very soon.
Sincerely Yours
Hotel Manager of Holiday Inn Resort Dead Sea .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 5, 2014

I have to give this hotel a 5, and believe me I am not usually that generous with my tripadvisor’s reviews
I am member of the IHG reward program and we had a priority check in, free room upgrade, late checkout, two welcome drinks plus free frigo-bar. We had a fantastic time there, the staff is so friendly and attentive and we were properly pampered the whole time we were there.
This hotel has everything you might need, including private access to the dead sea (although only part of the beach was open at the time we were there). We had lunch, dinner and breakfast at the hotel and the food was really excellent, also reasonably priced for the area.
I would definitely recommend this hotel to everyone travelling to the dead sea, and even if you are on a tight budget is worth to spend a bit more and avoid paying the entry to any on the private beaches along the dead sea. I booked well in advance and had a very good rate so it was totally worth it!
The only thing I was sad about, was that we only had one day in this amazing hotels.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lallina1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 7, 2014
Dear Valued Guest,
Warm Greetings from Holiday Inn Resort Dead Sea ,
I would like to thank you for choosing our Resort for your recent stay at Dead Sea, as well for posting your great review via TripAdvisor .
Your satisfied stay feedback is truly appreciated and well shared with the team proudly .
Thank you again for recommending us to your friends and for being a loyal guest to Holiday Inn Resort Dead Sea ,
We look forward to welcoming you again for another rejuvenated stay at our Resort very soon .

Sincerely Your's
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 4, 2014

Stayed here a 4 nights and everything was great here. Very good recognition for platinum Members (private check in, upgrade to the suite room, etc).
Our suite was spacious with a great view of Dead Sea and pool.
Surly I would recommend to my friends.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MartiPietruszka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 7, 2014
Dear Valued Guest,
Warm Greetings from Holiday Inn Resort Dead Sea ,
I would like to thank you for choosing our Resort for your recent stay at Dead Sea, as well for posting your great review via TripAdvisor .
Your satisfied stay feedback is truly appreciated and well shared with the team proudly .
Thank you again for recommending us to your friends and for being a loyal guest to Holiday Inn Resort Dead Sea ,
We look forward to welcoming you again for another rejuvenated stay at our Resort very soon .

Sincerely Your's
Hotel Manager of Holiday Inn Resort Dead Sea .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed May 4, 2014

I stayed in holiday inn from 29th April to 2nd May for 3 nights along with my wife, This is my second visit to Dead sea.
The hotel is wonderful , hospitality is at the top most level. At every point we find some one to help us/ guide us for any need. Really it is amazing.
The room was very cleaned with complementary mini bar . I could not find any thing negative. Last year we stayed in Dead sea spa hotel, when we compare the hospitality and facilities , Holiday inn is much above . However it costs us little more but worth spending that money.
Only drawback , the hotel has limited Jordanian food which as an Indian I like to have when I am in Jordan. Rest all are excellent

Room Tip: Near the swimming pool
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kalyan kumar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 5, 2014
Dear Valued Guest ,
Warm Greetings from Holiday Inn Resort Dead Sea ,
Firstly, thank you for choosing our Resort for your recent stay at Dead Sea , as well for posting your stay feedback via TripAdvisor.
Your complements about our property is truly appreciated and well shared with my colleagues .
Thank you again for recommending our Resort to others , and we look forward to welcoming you very soon for another memorable stay very soon.
Sincerely Yours
Hotel Manager of Holiday Inn Resort Dead Sea .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northamptonshire
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed May 3, 2014

Having spent the previous 5 days touring Jordan our small group of 7 arrived at the Holiday Inn to finish off our holiday. We were greeted by the manager - who had ensured upgraded rooms for the whole group plus drinks vouchers etc. He could not have been more helpful throughout our stay, and he and his staff are a credit to the Holiday inn company.
Our main concern had been the work around the Dead Sea beach area, but this work looked near completion and the area was certainly not the "building site" mentioned by earlier reviewers. I would imagine that in another month or so the work will be complete but at present the beach is rather small, enclosed, and often a little crowded.
The reasons behind the undertaking of this work became obvious as we neared the Dead Sea - it is slowly evaporating! As the water level receeds muddy shelves and terraces are exposed, all the hotels in the area are facing similar problems and attempting to remedy the situation for their guests as best they can..
Please don't be put off by negative reviews of this hotel, they are unjustified. Go and float on the Dead Sea whilst you still can!
Monica

Room Tip: Room 128 has a great view.
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moniat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 5, 2014
Dear Valued Guest ,
Warm Greetings from Holiday Inn Resort Dead Sea ,
I would like to thank you for choosing our Resort for your recent stay at Dead Sea , as well for posting your stay feedback via TripAdvisor.
Your complements about our property is truly appreciated and well shared with my colleagues .
Regarding the beach improvement area , rest assure that the work will be completed soon , and an whole area will be ready for guests to use .
Thank you again for recommending our Resort to others , and we look forward to welcoming you very soon for another memorable stay very soon.
Sincerely Yours
Hotel Manager of Holiday Inn Resort Dead Sea .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 3, 2014 via mobile

I had my wedding ther it was wonderfull many thanx to the manager Mr " Hatem badareen" he fixed the problem we had with Mrs jammelh who changed the date of the wedding and was unprofessional with us .... else than that my family and I had a wonderful stay at Holiday Inn resort, Dead Sea and the service and food was superb. The swimming pools were also great, given the variety of pools to choose from.
Cant wait to visit them again ...
Spicial thanks to Mr hatem badaren
, Ramzi who stayd with us the whole time of the wedding and to Mr bassam al hasan who checked upon us the very next day ...

Stayed May 2014, traveled with family
Helpful?
Thank NoOr K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDLJO, General Manager at Holiday Inn Resort Dead Sea, responded to this review, May 5, 2014
Dear Valued Guest ,
Warm Greetings from Holiday Inn Resort Dead Sea ,
Thank you for choosing our Resort as a venue for your wedding and for being the celebration destination to yourself and your new family , as well for posting your positive feedback via TripAdvisor .
Your comments about the challenge you have faced with the the wedding date assign and the proper action was done by the team is truly appreciated and I am proud that a proper service recovery took place and you are satisfied with the results .

We hope that you enjoyed your stay with us and we look forward to welcoming you again for another memorable stay here very soon.

Sincerely Yours
Hotel Manager of Holiday Inn Resort Dead Sea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Dead Sea

Property: Holiday Inn Resort Dead Sea
Address: Dead Sea Road | PO Box 170, Sweimah 18186, Jordan
Phone Number:
Location: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Sweimah
#3 Luxury Hotel in Sweimah
#3 Spa Hotel in Sweimah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Resort Dead Sea 5*
Number of rooms: 202
Official Description (provided by the hotel):
A trio of interconnecting, palm-fringed swimming pools leads from our contemporary Arabesque-style hotel to the warm therapeutic waters of the Dead Sea. Enjoy sea and mountain views from the balcony or terrace of your room and indulge in mineral-rich Dead Sea salt treatments in our cozy & relaxing spa. You'll find the family-friendly Holiday Inn Resort Dead Sea just 40 minutes by taxi from Queen Alia International Airport. You can host events from gala dinners by the pool to conferences in our 4 modern meeting rooms. Surf the web with complimentary wireless Internet in the chic marble Lobby, or log on to PCs in our Business Centre. The resort also offers complimentary valet parking. Enjoy a relaxing yoga class in Holiday Inn Resort Dead Sea's MiniGym while fun activities and a trampoline keep the kids amused. You can listen to live music while sipping cocktails at beachfront. ... more   less 
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Also Known As:
Holiday Inn Resort Dead Sea Hotel Dead Sea Region
Holiday Inn Resort Dead Sea Jordan

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