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“The ultimate relaxation.”
Review of Estuary Island

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Estuary Island
Ranked #3 of 3 Hotels in Puvar
Bordeaux, France
1 review
“The ultimate relaxation.”
Reviewed April 5, 2014

I stayed for a week of R & R at the end of February and was delighted by the experience. Both the ambiance and the quality of service were excellent and all the staff very friendly and helpful. The beautiful lagoon site was peaceful with a spotlessly clean pool. A pool was essential as the beach was too hot and swimming in the sea dangerous. The food in the restaurant was delicious, catered for all tastes and very reasonable by European standards. I can also highly recommend trying the Ayurvedic Centre.
I left feeling relaxed and refreshed. The hotels isolation suited me but some people, I think, may prefer to be nearer an alternative centre of activity. This hotel is ideal for families with young children as all the facilities are safe and supervised.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, April 7, 2014
Dear Guest,

Many thanks for giving us the chance to welcome you at Estuary Island Resort.

We are happy to know that you had a pleasurable stay with us and enjoyed all the aspects of our resort service, pool, location & Ayurveda. Your kind remarks about these various facets of our resort are indeed heartening and have been shared with our entire team.

We look forward to your visit in the near future. Thank you again for your patronage and for recommending us on this Forum.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • English first
  • German first
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English first
Bengaluru, India
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 2, 2014

It was an excellent stay for 2 nights and 3 days. The rooms were excellent, we chose for Estuary View Room with balcony (on second floor). Though the weather at the end of March is not preferable, since it was too hot during the day. Though there is a very nice pool to cool you off. The beach-boat service is very good and the staffs handling them are very helpful. We went for the 1 hour boat ride around the Estuary. Initially it felt as just waste of money/time, but eventually it felt nice as you enter the proper Estuary. If you are really lucky, you can sight some rare birds or flower/fruits. The restaurant is too good. The staffs are really helpful. You will have buffet as well as a-la-carte for breakfast, lunch and dinner. Breakfast is extensive, (you will not feel hungry even for lunch, if you have good breakfast). In dinners you can opt for barbeques. They will offer you crabs, prawns, tuna(fish) and some other fresh water fishes and chicken and beef. But there is one thing I felt disappointing, was the management staffs. I selected the package "Book now and get 20% off". And I had all the facilities in the offer listed with me. But everytime I myself had to explain the package to them. For example, when I had to ask for free wi-fi, when I went for a spa and has to ask for the 20% discount, 2 free non-alcoholic drinks from the in-room mini-bar etc. None of them agreed to me first but when I stressed on them to check the package, they finally agreed. And the best part was at the time of billing none of these discounts were incorporated in the bill. We asked for them, and then they went through the bill and rectified it. But then we finally realized that we missed out on a complementary cookie platter which we were supposed to receive on the day we arrived. The fact is we actually got confused with some snacks kept in the room(cashew nuts, lays packet and 2 biscuits packet) with the cookie platter. When we told them these, they were not ready to agree with and charged on the consumed cashew packet and lays chips. This was not expected for a hotel of this stature, when there was a mistake from their side.
One more thing would like to mention that, the boat ride to the hotel is provided only once, either while arrival or departure. Keep this in your mind ask for it while booking.
All in all my wife commented "Super se upar" experience.

Room Tip: Have a very good knowledge of the package you have booked. And if you are choosing for cottages, ask...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indranil9286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, April 7, 2014
Dear Guest,

Many thanks for giving us the chance to welcome you at Estuary Island Resort.

We are happy to know that you had a pleasurable stay with us and enjoyed all the aspects of the resort, namely, service, pool, location & Ayurveda. Your kind remarks about these various facets of our resort are indeed heartening and have been shared with our entire team.
We look forward to your visit in the near future. Thank you again for your patronage and for recommending us in this Forum.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 30, 2014 via mobile

Awesome hospitality and great ambience , I went on Saturday and there was a DJ party which was too good. But only draw back was the restaurant which is too high to afford. Since you have no other go and you have to pay for an single egg omelette for Rs.175/-.there are floating restaurants nearby which are too good.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Kandasamy Raja A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, April 2, 2014
Dear Guest,

It was a pleasure to serve you at Estuary Island Resort.

We are happy to note that you were impressed with our hospitality and enjoyed the lovely ambiance our resort exudes. Estuary Island Resort is known to organise events with meticulous attention to detail and we are glad to know that you had good time at the DJ party. Also, referring to our pricing policy, it is guided by the current hospitality standards.

Once again, we thank you for staying at Estuary Island Resort and look forward to hosting you in the near future.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 27, 2014 via mobile

Very nice resort with luxurious services and natural view. This place is far better than kovalam and presents superb natural scenery. Food was really good and buffet services available for breakfast, lunch and dinner which is really helpful to taste the delicacies before eating it




Stayed March 2014
Helpful?
Thank rya75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, March 28, 2014
Dear Guest,

It was a pleasure to serve you and your family at the Estuary Island Resort.

The location of our resort with its proximity to the beach makes us a preferred choice amongst leisure travelers. We are glad that you liked the location and it added value to your stay. Also, we are happy to know that you had an impressive gastronomic experience and were satisfied with our offerings at the restaurant.

We thank you for your patronage and look forward to welcoming you soon.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 27, 2014 via mobile

We visited this hotel on march 1, 2014.
Property is nice nd maintsined. Staff is friendly nd co operative. Resort is huge from villas to rooms. Swimming pool is also maintained.
Food: breakfast is nice with good spread. We did not njoy our 1st lunch but chef came over nd undrstood our prefrences nd made food ordered as per that. Nd it was completely satisfactory exp on food. Special thanks to nepali chef in this resort who made chienese for us. Trust me it taste at par with mumbai authentice chienese rstrn.
We travelled alongwith our 10 months baby nd we had no hygine issue. Infact chef made very nice dal khichadi which baby can eat.

Overall very good exp.....the only thing i wud like to comment is they need to increase pace of their service

Stayed March 2014, traveled with family
Helpful?
Thank Sejal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, March 28, 2014
Dear Guest,

Thank you for describing your stay experience in such a wonderful way.

We are happy to know that you had a delightful stay with us and enjoyed all the aspects of our resort. The comfort and hygiene of our guests is topmost priority for us, and we are glad to have met your expectations.Your appreciation has been cascaded to all the departments and we are glad that your family and you enjoyed your stay.

We look forward to welcome you with the same hospitality again.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
Reviewed March 26, 2014

A friend and I stayed at the hotel a couple of weeks ago and had the most relaxing holiday we've ever had.
The scenery is incredible and the Estuary Resort is well kept and clean with very friendly staff.
We really enjoyed the food and the Spa treats were divine.
The staff were very helpful when asking about where to go and what to do and were alway accommodating. Kiran and Abraham were friendly and lovely for the whole stay as were all of the other staff.
The pool area was nice - sometimes there were a few groups of business trips hanging around which at times could be a bit off putting but it was generally relaxing.
Our room was clean and modern and big.
Will definitely be returning to this beautiful place.

Room Tip: The sea view was amazing.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, March 28, 2014
Dear Guest,

We thank you for staying with us and sharing your feedback on TripAdvisor.com. We are glad to know that you enjoyed your stay with us and the facilities provided to you were to your liking.

Our resort is located next to an estuary which makes it unique and an ideal location for the leisure traveler. We are happy to know that you enjoyed the spa, food and found the location wonderful. Your recognition of the personal attention given by our associates is a strong motivation for them to stay dedicated.

Once again, we thank you for staying at Estuary Island Resort and look forward to hosting you in the near future.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
3 reviews
Reviewed March 26, 2014

i visited Estuary Island in december last year(2013) for my honeymoon and it could not have beenany better. The resort is located near the Golden Sand beach to which the hotel provides free boat ride once a day. The Sunset /Sunrise here is really good. The restaurant served some really good food and contrary toour intial thoughts there was plenty of vegetarian options.
The staff in the hotel was really friendly and helped us arrange sight seeing tours. I would recommend taking the back water ride.

Room Tip: Room on higher floor with ocean view are much better
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sumeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SobiDevadasan, General Manager at Estuary Island, responded to this review, March 27, 2014
Dear Guest,

We thank you for staying with us on your honeymoon trip to Kerala.

Estuary Island Resort’s location has been a favorite amongst the travelers. Our associates are always engaged in fulfilling the necessary requirements of the guests and we are happy to note that you liked the service in the room as well as the restaurant. Also, it is nice to know that you liked the back water ride and would recommend it to other travelers too.

We hope to welcome you on your anniversary as well.

Best Regards,
Sobi Devadasan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Estuary Island

Property: Estuary Island
Address: Puvar 695525, India
Location: India > Kerala > Puvar
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Puvar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Estuary Island 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
Estuary Island is world class resort located at Poovar, near Trivandrum in the state of Kerala, India. The uniqueness starts from the natural setting - where a lake, river, sea and beach meet. True to the name in spirit and substance, its a four some island experience, one would cherish in all aspects. ... more   less 
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Also Known As:
Estuary Island Hotel Thiruvananthapuram (Trivandrum)
Estuary Island Puvar
Estuary Island Kerala/Puvar, India

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