I would recommend everybody who would like to get their moneys worth to stay away from this hotel! It has got 2 stars too much! I have just spent 2 weeks there, and it has not been a pleasent stay. It started off with us getting a room looking out to the next door hotels air condition and delivery entrance. The noise made it impossible to leave the balcony door open, even less sit outside! Pointing out that these were not the rooms we had paid for, we met no understanding from the hotel staff. It was only after 48 hours of tough bargaining, we got the rooms we were entitled to. During the stay, I found the staff more russian oriented than anything else.
The rooms were not cleaned every day and the rooms often lacked soap, shampoo and toilet paper. Even if I asked the reception to bring some, I had to nick some from the maids trolley, hours afterwords. In the brochure one could be led to think that the water park was included in the hotels set-up. Not so. It is owned by trhe neighbouring hotel, and the all-inclusive package doe not count there. Internet is not included, and does not work in most rooms.
All this is does not mean much compared to our witnessing the tragic drowning of a young boy in the hotels main pool. In my opinion, the lack of pool guards, ans this is very important, NO HEART STARTER, contributed to this tragic outcome. My advice is, find somewhere else to stay.
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- Also Known As:
- Golden Coast Hotel Colakli
- VONRESORT Golden Coast Turkey/Colakli