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SENTIDO Turan Prince
Ranked #7 of 44 Hotels in Colakli
Reviewed November 11, 2013

Travelled in October half term, had a good time at the hotel but it is not a five star more a four star. We were in the Rose building which was fine apart from being above the kitchens which was very noisy especially when they started at 4.30am. The food was good and varied but the restaurant closed at 8.30pm. The staff spoke very little english but they are used to the Germans and Russians but reception helped us when we arrived late at night to be told we were not booked in there but at their sister hotel Turan World because Travel Republic (not a good company) had moved us and not booked us in ! The pools looked good but were freezing cold, kids went in once so we spent the rest of the week on the beach which was very good. The indoor pool which should have been heated wasn't and even when some families complained they did not switch the heating on. Overall an enjoyable holdiay for a bit of late sun.

Room Tip: Avoid the Rose Residence above the Kitchens
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  • Stayed: October 2013, traveled with family
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2  Thank Bramble404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded March 29, 2016

Dear Guest,
Thank you for taking time to write a review about our hotel SENTIDO TURAN PRINCE. As the SENTIDO Turan Prince family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again.
SENTIDO Turan Prince

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 - 198 of 970 reviews

Reviewed September 19, 2013

Lovely clean hotel with great food variety, three pools, nice beach an overall great holiday. As others have said previously we too were a bit disappointed at being in the Annex buildings. Although the hotel itself is rated as a 5 star the Annex buildings do not provide 5 star accommodation more like 3 star which was the only downside to being in the Annex buildings. However we realized that actually it was the best place to be as there was always a free sunbed around our little secret pool, great if you wanted a bit of peace and quite to get over your hangover from the open air nightclub!!!!. If you wanted to take part in the daily activities you could but you weren't hassled into doing so. We were two families on holiday with ages ranging from 10 to 50 and we all had a really enjoyable and relaxing holiday, just what we wanted. We originally chose this hotel as we wanted to be a short taxi ride away from Hypnotics Wakeboarding Park which we visited twice in the 9 days we stayed in Turkey. There are plenty of shops a short walk from the hotel, if a bit of shopping is what your looking for and they are all open until very late at night. Best bits cocktails and ice creams, not so good bits restaurant shuts at 9pm, in fact they begin clearing away the food at about 8.50pm so if you like to make the most of the sun and go for dinner later you're out of luck as you need to be in the restaurant by 8pm so that you can enjoy your meal without rushing.

Room Tip: If you don't like the room you have been given always talk to reception as they are happy to off...
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  • Stayed: August 2013, traveled with family
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1  Thank PickleLilEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded March 30, 2016

Dear Guest,
Thank you for taking time to write a review about our hotel SENTIDO TURAN PRINCE. As the SENTIDO Turan Prince family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again.
SENTIDO Turan Prince

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

At first we were disappointed by being placed in the Annex buildings across the street but this turned out to be a stroke of luck as we were well out of earshot of the noisy main pool. The food was good and varied, the staff friendly and attentive. Loads of activities planned each day and entertainment in the evenings with an added bonus of the street market nearby means we were never wanting for more to do. The beach is great and the hotel's private deck is a nice way to spend an afternoon diving with the fish.

My only issue would be the relative lack of English speakers. They are around but you do get the feeling that the staff need more training in the language.

Overall I thoroughly enjoyed my stay and would gladly return.

Room Tip: Select the Annex to be away from the noise of the main pool and buffet.
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  • Stayed: September 2013, traveled as a couple
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Thank Donavan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded March 30, 2016

Dear Guest,
Thank you for taking time to write a review about our hotel SENTIDO TURAN PRINCE. As the SENTIDO Turan Prince family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again.
SENTIDO Turan Prince

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

Having checked the reviews I have chosen this hotel as one of the best recommended. Not the cheapest but I Totally Agree with positive opinions! Great hotel. My 3,5yo was delighted with water facilities, slides, pirate water ship and beach. Boat trip to sister hotel very nice but still will recommend Turan Residence. As this was family trip We were going not late to bed so next door hotel entertainment was a bit loud but never last till very late night (around 11PM). August is not easy in any hotel so need patience to find place for dining (dinner mainly was a problematic) but nothing to be complaining about too much. Reservations by “towels” only at swimming pools and no problem for us as we preferred beach – where was more than enough of space for everyone. Staff friendly and professional. Guests international from all over Europe. Sister hotel - Turan world has much more slides but beach is much less interesting, many Polish and Russians. I recommend strongly Turan Residence!

  • Stayed: August 2013, traveled with family
    • Value
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Thank irek1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded March 30, 2016

Dear Guest,
Thank you for taking time to write a review about our hotel SENTIDO TURAN PRINCE. As the SENTIDO Turan Prince family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again.
SENTIDO Turan Prince

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

We just spent ten days at this hotel and it 's been great! Good food, nice restaurants, especially the turkish a la carte restaurant turquoise. The staff is extremely helpfull and kind. The hotel is situated in a nice garden with lots of palmtrees. There are several swimmingpools and a private beach. Our favourite place to spent the evenings was the open air lounge called purple and white, located in the garden, starring live bands or dj's. Great cocktails! Every night there was a marvelous show on the stage of their private theater, the hammam was also nice and the turkish cafe for coffee, tea or turkish delight was great!

Room Tip: Stay away from the annex building, too noisy!!!!
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  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank jjjrbos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded March 30, 2016

Dear Guest,
Thank you for taking time to write a review about our hotel SENTIDO TURAN PRINCE. As the SENTIDO Turan Prince family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again.
SENTIDO Turan Prince

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2013

As a family this was a good hotel, but now have been to better all inclusives. I just don't like carpet in the rooms!!!!

Rooms were clean but on the small side for all four in one room. My sisters room was better but basic.

Pool area lovely and clean good fair ground area. Nice access to beach.

Surroundings good four star .!!!!

Good choice of food for all inclusive lovely fresh fruit.

Enjoyed our stay.

Not great value for money!! I think these all inclusives have to up their game for the prices they charge .

So you have to be prepared to do your homework when booking . Read all the reviews and of course not all expect the same.0, but you can't say you are a 5 star hotel when in fact you are a four star.

Read with caution and you know your likes and dislikes !!!

  • Stayed: October 2012, traveled with family
    • Value
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2  Thank Reena22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded April 2, 2016

Dear Guest,
Thank you for taking time to write a review about our hotel SENTIDO TURAN PRINCE. As the SENTIDO Turan Prince family we are happy that you are satisfied with our quality and service in our hotel. We would like to welcome you again.
SENTIDO Turan Prince

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2013

Having spent the past 2 weeks at the Turan Prince I can honestly say I wont be visiting this place again.
The hotel is NOT 5* as it would like to be described, I would say at best it is 3*. We stayed in the annex across the road. This seems to be ware they like to put us British as it is out of the way of the normal hotel. To be honest this did not cause us any problems as this is where the air conditioning worked sometimes and you did not have to face the stares from the masses of Russian tourists! The room was just about a basic as it gets and the ants were a little annoying but we were happy to put up with that. Our room looked at the back of the Bazaar so not lovely views but was quiet and made for easy access to the small annex pool. The cleaners came by every day but left a lot to be desired, emptying the ashtray over the balcony onto the grass was a first for me! The safe was supplied free of charge but as it was not fixed to anything was about as useful as a chocolate teapot. The maids always left the doors open so anyone could have walked off with it.
Having said all of that we met great people over there and had some good laughs and wonderful sunbathing. The annex is still occupied by UK residents that own their own holiday apartments and they were really friendly and full of useful advice about the area. Unfortunately they had terrible trouble with the hotel management who seem to want them to sell up and caused them some very humiliating situations. This became uncomfortable to both them and the tourists that had to witness this type of unnecessary bullying. We felt very unsure if this annex should actually be being used by tourists or if it should be for residents only.
The entertainment in the hotel was not great. There was a small show every night but we could not get close enough to see it. That finished around 9.30PM but after that there was nothing. Thankfully the music in the hotel next door was really great and if you were lucky you could hear what they were doing and join in. It made me laugh when all of us were taking photos of the fireworks from next door. They did have gala night once a week and that was good fun – they should do that more often or at least have some background music going.
The children’s pool was closed for a couple of days due to something nasty in the water. They wouldn’t say what it was but it turned everyone’s swimming costumes (and hair) orange.
A friends child was in the kids club and she was able to walk out and wondered the hotel without being stopped – the child was only 5 years old and the excuse made was that she must have walked very fast!
We did a very silly thing and jumped in the pool for a dip at midnight ( for a few minutes only ) – this caused major concern as a member of staff then threw my shoes at my husband and seemed to want to have a fight with him. Worse still he then slapped my daughter across the arm. There was no diplomacy or humanity about him. Luckily my husband did not see this and I did complain the next day. I was told that they were sorry this happened but that same member of staff was on duty the next night. My daughter would not come out and he even told the bar staff not to give us much too drink! I do wonder if that would have happened if we were Russina…
The food was TERRIBLE… The same thing every day lunch and dinner. I would have liked more authentic Turkish food but it seemed to be just a mish mash of Fried turkey, pink burgers white sausages, chips , brussel sprouts and mashed potatoes. You can stomach it for a few days but after that its well and truly enough. The ala carte restaurants are ok but not great except the Italian where they seemed to be much friendlier and want to have a little fun and spoil you. We called the buffet restaurant the prison canteen so that should give you some idea of what it was like. I had to ask waiters to sweep up broken glass from the floor on two separate occasions as well as send our cokes back as Id seem the guy pouring them dribble into the glass!
I could go on and on about this place and to be honest if Id paid for a 3* hotel I would have expected it. The one saving grace is that we did have a great time due to the people we met. The worse the hotel got the funnier we found it…
The dog pooh on the beach and the beef tongue being served for dinner just made us fall about laughing in the end. I don’t want to sound like a moaning mini although Im sure I do. I have never felt the need to write this kind of review before but could not let this one go unwritten. We have travelled to many places and in many types of hotel and this is by far the worst hotel for its star rating.
We would not go back there and would not recommend it.

Room Tip: Dont go there!
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  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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5  Thank dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Halkla İlişkiler Müdürü at SENTIDO Turan Prince, responded to this reviewResponded April 2, 2016

Dear Guests,

at first of all we would like to thank you for choosing our hotel as your holiday destination. Only with your construktive criticism and ideas, we are able to improve our service for you.
We would especially look forward to welcoming you again. We wish you a wonderful time.
With best regards,
SENTIDO Turan Prince

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO Turan Prince

Address: Gundogdu Mevkii, Colakli, Manavgat 07600, Turkey (Formerly Hotel Turan Prince Residence)
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Colakli
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Colakli
#5 Romantic Hotel in Colakli
#6 Spa Hotel in Colakli
#7 Luxury Hotel in Colakli
Price Range: $65 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Turan Prince 5*
Number of rooms: 460
Official Description (provided by the hotel):
The SENTIDO Turan Prince is a 5 star hotel which services all inclusive concept. Furthermore, the SENTIDO Turan Prince is located 50 km from the Antalya airport, 9 km from the ancient city Side, 3 km from Colakli and 12 km from Manavgat. At the moment, the SENTIDO Turan Prince has got 373 rooms and a garden worthy of paradise, enviable position on a golden sandy beach of side, charming atmosphere and a large number of facilities. The SENTIDO Turan Prince is a perfect place for a -get away from it all- holiday. ... more   less 
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Also Known As:
Turan Prince Residence Hotel
Turan Prince Residence Colakli
SENTIDO Turan Prince Turkey/Colakli

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