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Reviewed July 31, 2012

Arrived middle of night, put in wrong room, had to wait next morning to get moved, our paperwork was not good enough to prove what we booked. Staff miserable and unhelpful and rude and we speak turkish (god help the others!). Rooms a disgrace, air con leaking, hairdryer broken, door doesn't lock, maintenance man arrived and we had supply him a philips screwdriver to fix these issues! Animation aimed at russians/Irani's, kids disco finishes and lights go off, kids having accidents trying to locate their parents, miniclub staff sat on pc on fb, whilst kids having accidents in mini club pool. No dolmus service to bodrum as they want you to book taxi via reception. The positives are great views, large complex, outside space, has the potential to be a great hotel if management trained their staff and staff actually cared!!

Room tip: Stay in main building as the bungalows outside are like a shanty town
Date of stay: July 2012
  • Trip type: Traveled with family
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2  Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

Overall hotel has got fantastic views and great facilites (e.g. 6-7 swimming pool/ so many sun lounge and 667 metre beach) however for me detail bleow is essantial:

- Rooms needs two sets of keys not one
-None of the staff greats you especially in the reastaurant all waiters are misarable
-Animation never starts on time and too late kids disco finshes at 10pm and then adult one starts and when kids one finishes they turned off the lights i could not understand kids cant go back to prants as there no lights
- Staff appreanc eare not sharb: uniforms ripped off /they smeel bio/ no name badge
- rooms are dated and either door not working/ toilet leaking/AC leaking water in to room middle of th night.
- First night arrival we have been put in to wrong room and no apoliges made by reception staff.
- Only online avaiable is in reception lobby and 2nd floor bars no-where else in the lobby.
- you cant travel to town centre via walk as it is to far you need to take a dolmus after climbing 90deggree hill wich will make sweet rest of the day as the hotel management dont allow dolmus to come down to hotel entrence apprently hotel has ogt an aggreemtn with in hotel rent a car firm that charges 12tl to go to gundogan as oppse dto local dolmus charges 2tl per
person.
- Overall food is an avarage and they dont even give you water. small glasses avaiable you hav eto get up ten time sto fill up your little glass to have your dinner.

Good things:

- Best Views i seen in Bodrum tha tany hotel has
- Excellent numbers of sun lounges
-No problem with swimming pools so many of them
-Wheather is great

Room tip: If you want real five star hotel in Bodrum with good value please go to Samara in torba you wont regret it. Service with smile and all staff goes extra mile to please the guests.
Date of stay: July 2012
  • Trip type: Traveled with family
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2  Thank Alankaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

The rooms did definitely not reach the standard of a 5 star hotel.
The rooms are very old and dirty. The fridge in the room did not work.
The shower was disgusting and dirty, the drain was blocked.
Air conditioning in the rooms very old and noisy
The main building was very hot. There was no air conditioner in the hotel lobby & restaurant.
The service we received in the reception was very poor.
The food was excellent & the personnel in the restaurant were very friendly.
Pool area was very nice & the view was gorgeous.
I will rate the rooms as a 2-3 star, and the pool & restaurant 4-5 star.

Date of stay: July 2012
  • Trip type: Traveled with family
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5  Thank Ete667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2012

Hotel staff, we found to be very friendly and helpfull, room a little bit small but very clean and tidy, the only critisism is that, as other reviews have commented, you can sometimes hear noise from adjoining rooms! breakfast adequate, typical continental but would not pay €13 for it if it wasnt included on the holiday price. overall great hotel and would recommend.

Date of stay: October 2011
  • Trip type: Traveled with friends
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4  Thank bednarJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

I have just returned from this hotel (5/6/12) where I went with my husband who had been here once before and told me how wonderful it was.
I disagree with the review below our room was lovely and very clean, we also went swimming everyday and at no point did we feel the pool was dirty, the hotel has 4 outside pools and one indoor pool so no matter what the weather you can always swim and all pools were clean.
The staff were so friendly and couldnt do enough to help, although some staff do struggle to speak english (girls on front desk) there is always someone to help you.
I do understand the comments about the Russian guests that they are rude and would like to take all the food at meal times but this is not the hotels fault and we gave as good as we got lol, but we did talk to the manager about this.
I would like to say again what a great time we had and that we would return.

Date of stay: June 2012
  • Trip type: Traveled as a couple
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6  Thank shell_cane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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