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“Raw food bad hygieine”
Review of Hotel Baia Bodrum

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Hotel Baia Bodrum
Ranked #2 of 13 Hotels in Gundogan
Certificate of Excellence
Reviewed October 11, 2013

I have just returned from this hotel and how it is given the rating I fail to see
On arrival we were given a room that was nothing like the brochure it was small and the bathroom had a dangerous crack in the area surrounding the wash basin the bathroom needed a good clean because of the mould around the bath and shower area
We were moved to another room and although this seemed to be quite a bit bigger again the bath and toilet could have done with a good clean
The food was not up to standard and on two occasions I was served raw meat from the cabinets this was turkey and another time meat balls the managers explanation was that he was catering for six hundred people so what if you can't cater properly for them don't have them at your hotel
The breakfast cooking area behind the counter where the "chef" cooked the eggs was disgusting and on most mornings he just threw the pancakes onto plates with bare hands after he had been handling raw eggs
Boiled chicken and some sort of stew seemed to be the main dish every evening although one evening I did see steak and when I opened up the cabinet the steak was wafer thin I did try some but it was inedible
Lunch was about the best but you had to go to the childrens pool to get it
We ended up going into the main restaurant to see what was on offer and then going out to eat you should not have to do this after paying for all inclusive
There was no drinks menu so if you wanted a certain cocktail you were at the barmans mercy
I would not recommend this hotel to anyone the rooms are noisy we could hear the next room snoring and coughing the doors are impossible to close quietly and if you are on a lower floor you can hear the people above walking about

Room Tip: To get a good room pray when you arrive
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  • Stayed: October 2013, traveled as a couple
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7  Thank terence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 8, 2013

Firstly I must say the hotel itself is lovely, very clean, bright and modern. It has a beautiful setting, nice pools and a brilliant jetty out over the water for sunbathing and swimming. The staff were great and did all they could to help.
Unfortunately the food and drink let it all down. It annoys me that just because it's all inclusive that very average bland cheap food should be acceptable. If I saw one more container of stewed meat and vegetables I could of cried. Some of the food was cold as it had been sat there for a while.
I was looking forward to the seafood night, indeed there was lovely looking salt baked salmon which I queued up for expecting to have a nice slice cut, only to have a handful grabbed out of the tray by the waiter (thankfully a gloved hand) and dumped on my plate.
I can't believe I managed to lose weight on an all inclusive holiday!
The alcohol, as expected was local and strong! Sadly it was also all out of date!
So go for the setting but certainly don't go for the food

Room Tip: Don't opt for a side sea view, these also have a good view of a massive generator which will put...
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  • Stayed: September 2013, traveled as a couple
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4  Thank philippazoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

My husband and I enjoyed a beautiful four day vacation and would definitely return. Our check-in was quick and our room was lovely, with plenty of fresh towels. We had a great view of the Sea which was breathtaking. The room was clean, had great air conditioning, satelite TV, and a mini bar which was kept well-stocked.

There is a beautiful outdoor pool, a large dock, and a beach area to sit and relax. Families could enjoy a fun pool area geared towards younger children, including a water slide, with a conveniently located outdoor grill area, and clean restrooms.

There was a large choice of delicious food - something for everyone's palate to enjoy-including the main restaurant, the previously mentioned outdoor grill, fresh fruit and cookies with tea at the dock, ice cream at the grill, hors d'oeuvres in the lounge, late night soup and snack in the main restaurant. We enjoyed the variety that was available.

There are special events planned- we enjoyed Turkish night, a festive barbecue, a live belly dancer near the pool bar, and other live entertainment. The upcoming events and schedules are posted in easily located public areas.

Also, in regards to the food available, there is even a special selection for those on a low fat diet, and another for very small children. And did I mention the wonderful selections of freshly made deserts and bread??? Yum.

We are not big drinkers, however, we really enjoyed the local wine which was served, and I had an excellent Piña Colada while I was there.

There are spa services, and many water sports available for those who enjoy a more active stay. We, unfortunately, did not have the opportunity to experience those because we were too busy enjoying the beach and swimming. We also spent the evenings relaxing in the lounge area and listening to the live entertainment, and using the free Wi-Fi. On Turkish night I enjoyed the Turkish dancing performance in the amphitheater.

We found the service to be excellent, and the staff very receptive and responsive. Some of the feedback that I've seen written about the service is a bit nit picky and truly undeserving as I found the staff to be both friendly, polite, and working hard to please.

There is a lovely paved walk around the sea, and we also had fun taking the bus to Bodrum Center in the evening which was both lively with its own charm. That place becomes more lively as it gets later into the night.

My only regret is that we had to leave. We had a truly wonderful stay at this beautiful place, and would definitely return.

  • Stayed: September 2013, traveled with family
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5  Thank LuLuIL11103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBaiaBodrum, Guest Relations Manager at Hotel Baia Bodrum, responded to this reviewResponded October 6, 2013

Dear Guest LuLuIL11103,

We are pleased to hear that you have enjoyed your stay with us.

Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Hotel Baia Bodrum again, so we can have the pleasure of hosting you again to offer “Memorable Moments”.

Kind regards,
HOTEL BAIA BODRUM

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Reviewed October 4, 2013

we have just returned from a weeks stay at this hotel, family of 4 2 adults and 2 21year olds. Bad points first.
arrived at around 3 am given 2 rooms 1 ok the other stank so much of smoke it made me feel sick
went back to complain but they wouldnt change rooms until next morning. Bathrom awful black mouldy grouting badly needs referb. replacement room was ok didnt smell, bathroom still needs referb badly but not as bad as the first room, good view, good location for pools bar etc.room 6115.
FOOD AND DRINKs
A la carte restaurant not open as expected so can't comment.
Main restaurant ok i struggled most days but i am fussy, my partner is not as fussy and said it was ok ish.
Snack bar at the kids pool was quite good pizza burgers chicken etc.
No corn or melon on decking as we were expecting and no jacket potatoes at main pool as we were expecting.
We were dissapointed at being at a 24 hour all inclusive and not being able to get food between 4 pm and 7 pm.
Ice crams very good at both pools.

As a Hotel classed as a 5 star i would have expected waiter service at the pool but there was none and also the main lobby bar seemed to be understaffed and again no waiter service.

No branded drinks at any bar as advertised.

Pools lovely, clean and spacious.

Entertainment.
Entertainment staff excellent, they worked very hard trying to keep every one amused and did a good job.
Was disappononted that there was no bar open near the ampitheatre , and a 5 minute walk to get a drink is not what you want when watching entertainment so only went when it was at the pool bar which was good and varied.

Views from pools and bars are excellent and the resort was nice

All in all its an ok hotel but not the best would I return no. There is better out there

  • Stayed: September 2013, traveled with family
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1  Thank Katie250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBaiaBodrum, Guest Relations Manager at Hotel Baia Bodrum, responded to this reviewResponded October 6, 2013

Dear Guest Katie250,

Thank you for taking the time to post a review of our hotel. Our hotel is committed to providing all our guests with comfortable and friendly accommodations. We sincerely apologize for the shortcomings you experienced during your stay and we regret you did not enjoy your overall stay with us. We have taken note of your helpful comments and will address these to improve the quality and services we offer. We hope that you would give us another opportunity to welcome you again to our hotel.

Best Regards

HOTEL BAIA HOTEL

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Reviewed October 3, 2013

My daughter and I have just returned from this hotel after a week's holiday and we would love to go back! Cannot fault anything, good choice of food (Turkish night was our fave), room cleaned daily, very friendly staff and the lobby bar staff work very hard too. Loved swimming and sunbathing on the jetty and we enjoyed having lunch, ice creams, drinks and afternoon tea there as well.
Well done Baia Bodrum!!

  • Stayed: September 2013, traveled with family
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3  Thank VivSusie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBaiaBodrum, Guest Relations Manager at Hotel Baia Bodrum, responded to this reviewResponded October 6, 2013

Dear Guest VivSusie,

We were delighted to learn you had a very enjoyable time with us!Thank you for your very kind comments regarding our hotel facilities and staff.

We hope to have the opportunity to welcome you back to our Hotel.

Warm regards,
HOTEL BAIA BODRUM

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Reviewed October 2, 2013

For the write up this hotel gets and the price it cost, it was very disappointing. The hotel has excellent facilities which gives it potential to be the 4/5 star that it claims to be but the staff let it down. We stayed towards the end of the season and it was clear that the hotel and the staff were winding down and standard and service were slipping. I won't stay again and would not recommend this place to anyone.

  • Stayed: September 2013
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2  Thank Paulhickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBaiaBodrum, Guest Relations Manager at Hotel Baia Bodrum, responded to this reviewResponded October 6, 2013

Dear Guest Paulhickson,

We are disappointed to learn that your recent stay was less than expected and please accept our sincere apologies for not meeting up to your expectations. We value your feedback and do not shy away from honest criticism regarding areas we need to improve. Therefore, we will forward your concerns about the variety of food, and quality of services . You can be sure that during the upcoming significant hotel renovation there will be improvements made due to the comments we receive.

We would really appreciate if we could welcome you at one of the Baia properties again in the future so you can fully experience our exceptional service and characteristic hospitality.

Best Regards
HOTEL BAIA BODRUM

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Reviewed October 1, 2013

Myself and my Partner just returned from a week at this hotel and it was fantastic!

The food was nice, some nights a bit repetitive but there was either show cooking with Turkish, seafood and barbeque nights so plenty of choice.

The drinks were lovely. Local spirits but this is what you would expect!! No menu but you only have to ask.

The hotel was very well kept and the cleaners in every day.

It was by Birthday when I was away, the cleaner noticed my cards and I came back from the pool to a Birthday cake and Wine from the Hotel.

Not much to do outside the hotel but we went for a relaxing week which we very much had.

The staff don't bother you unless you ask for anything which I think is a good thing.

Didn't venture to the entertainment as we were happy to sit at the terrace bar over looking the sea. The views are stunning day and night!

We walked along the bay and there is little but restaurants and hotels but it was a lovely walk, seeing the lovely old boats and the view around the bay.

Please don't let any catty comments put you off booking this hotel as it was all we expected and more. I would return without a doubt!! Some people just pick ridiculous things to complain about so please take note of the good things and not the bad as this hotel was lovely.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Lynn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBaiaBodrum, Guest Relations Manager at Hotel Baia Bodrum, responded to this reviewResponded October 6, 2013

Dear Guest Lynn G,

We are pleased to hear that you have enjoyed your stay with us.

Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Hotel Baia Bodrum again, so we can have the pleasure of hosting you again to offer “Memorable Moments”.

Kind regards,
HOTEL BAIA BODRUM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Baia Bodrum

Address: Kizilburun Mevkii, Gundogan 48400, Turkey
Phone Number:
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Gundogan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Gundogan
#2 Spa Hotel in Gundogan
#2 On the Beach Hotel in Gundogan
Price Range: $58 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Baia Bodrum 5*
Number of rooms: 228
Official Description (provided by the hotel):
Baia Bodrum Hotel is situated at 19 kms from Bodrum city centre and 48 Kms from Bodrum airport, located at Kızılburun area within the municipality of Gundogan, which is one of Bodrum‘s most beautiful bays. With its total accommodation capacity of 228 rooms including 6 suites, 2 senior suites, 1 king suite and 2 disabled room Hotel Baia Bodrum, situated at sea level on an area of 30,000 square meters, is at your disposal. The hotel facilities have central air conditioning system (from 1st June till 30th September) which will switch on depending on weather conditions on May and October ; All of our rooms decorated as minimalistic and 95% of them with sea view and balcony or terrace with seating group . The rooms are equipped with satellite TV, minibar, hair dryer, safe box. The Aqua Park consists of outdoor swimming pools ( with child. section ) with a two-sections water chute, there is Fitness Center, Turkish bath, sauna, steam room, spa, massage and whirl pool facilities. Its shore is 400 meters long, 250 meters of which are reserved as a private sandy beach. There is a jetty, divans and sections made of wood for sunbathing, as well as cushions and sunshades at the beach. At the shore, there are jet skis, banana boat, canoeing, water skiing, parasailing and other water sports possibilities. Furthermore, there is a tennis court ,basketball field, table tennis, billiards, bowling, cinema, darts, indoor disco , business center, Professional Fitness Center 4 fully equipped conference halls (each between 25 - 350 pax capacity), TV room, amphitheater, mini club and health services. Soft animation is held, pool games and competitions during day time, animation activities are performed in the evening. ... more   less 
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Also Known As:
Bodrum Baia Hotel
Baia Bodrum Hotel
Baia Hotel Turkey
Baia Hotel Bodrum

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