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“A bit like Fawlty Towers”

Monteiths Brewery Bar Alexandra
Ranked #6 of 26 Restaurants in Alexandra
Price range: $5 - $22
Cuisines: Bar, Cafe, Gastropub, New Zealand
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Restaurant details
Good for: Large groups
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Reviewed June 7, 2014

We are regular visitors to Monteiths and used to always be happy with the food and level of service. However recently it seems to have gone to the pack. We dined on a Sunday night, the restaurant was about half full. When we arrived a very stressed out man told us he couldn't seat us and we'd "just have to sit on the couch and wait" - no apology, no offer of a drink, nothing. We waited, then finally got collected and handed two menus, then pointed to a table. We weren't shown to it, it wasn't even set. No water on the table, none ever appeared. So we took ourselves and our menus to our table. The restaurant was very cold, so we asked the stressed out bloke if he could turn the heater on the wall on. He replied that if he turned it on, the diners at another table would get too hot. I pointed out that several diners at other tables had their jackets on due to the cold but he wouldn't turn it on. Keeping in mind, this is a restaurant in the heart of Alexandra, where the weather gets extremely cold in winter - wouldn't you place the tables so the heater COULD be turned on?!) By this stage we were just laughing about the ridiculous level of service. Probably should have walked out but we wondered what would happen next. The food came and it was pretty average. They used to have beautiful blue cod but this time it was tasteless and greasy. When Stressed Out Man came to check if our meals were okay, I mentioned the fish wasn't up to its usual standard. "I'll tell the chef" he replied and wandered off. We were never offered more drinks, or desert. The whole thing was a farce. Extremely disappointing.

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4  Thank SouthernDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 - 131 of 168 reviews

Reviewed June 6, 2014

Nice atmosphere but food was disappointing. Dry chicken, chunky chips were quite miserable and more like the dregs from the bottom of the bag and a bit oily tasting. Pasta had a dollop of garlic added and not stirred through evenly and lacked seasoning.

1  Thank Central88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

This place is located centrally in Alexandra, it has good beers on offer wide range of wines.

It is relatively new place so decor is modern and outdoor seating is comfortable.
The food is "OK" for basic, Pub meal level of cooking.
When we were there we had the feeling the place was understaffed and the kids Burger was disappointing, it was a "soft ground meat" which tasted like it was baked in the oven or reheated.
The chips and Sausage on sticks was ok - but how can you go wrong with deep fried food..?
the fried Calamari was good.

Verdict: OK for drinks and nibbles.

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Thank ItchyFeetsNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

Wait staff seemed a little inattentive and served our vegetarian order with meat and both carbonara orders were bland and certainly didnt have the garlic stirred in as it was thick in patches. Chicken in the burgers was dry and stringy.
Desserts were adequate however far less whipped cream would be appropriate as just bulked up with it.
Also noticed same wait staff had another tables orders wrong and had to be redone.
Overall presentation okay despite the issues above.

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1  Thank Central88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

great service,great food at really great prices.
Very cosy,the waiter was fantastic and shared a couple of laughs with us.

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Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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