Family of 2 adults with a 11 year old and a baby stayed at Pascha bay for one week in October 2013. The hotel itself is very nice and clean, we were happy with our hotel room in block 6. However, the customer service was terrible. We had all inclusive and went to get drinks and ice cream from the coffee place and pool bar. The waiters were rude as they didn't even raise their eyes from the counter when we placed our order. They just took the drinks, slammed them under our eyes and turned their backs on us. When our 11 year old went to get a cola, the waiter ignored him and served adults first. The food was ok, but pretty much the same thing every day even though they had different themes every night. The one dinner you get to have at Tavern by the sea was the best meal we had and the service was great. All inclusive drinks: white wine was drinkable but the red wine was awful. We tried a few drinks on the list but all of them were too sweet to our taste. Ice cream selection was nice and it was one thing we ate alot during our stay.
The pool area is nice and we were lucky to have a hotel room close to the pool. One funny thing; people tried to reserve sun beds but the staff collected all the towels off if no one sat there at 9am. Same thing happened at the end of the day. All the sunbeds were taken by 10 am so you have to be quick to get a good spot. This hotel is really just for families, so much children and noise that people travelling without kids, you don't want to be there.
The scandinavian (Swede?) activitity person was lazy. The Turkish guy at game zone was the nicest person in the hotel. He was very nice to our 11 year old.
I wouldn't go another time due to the rude staff. Other than that I can recommend the hotel for families wi small kids.
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- Also Known As:
- Pascha Bay Hotel Konakli