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“Conference venue with a difference”

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Wild Coast Sun Hotel
Ranked #2 of 4 Hotels in Port Edward
Reviewed October 4, 2013

Stayed at the Wild Coast Sun for 3 days while attending a conference arranged by the University of South Africa. Has a beautiful 2 room suite, each room with its own balcony looking out at the Indian Ocean - each morning, had the pleasure of seeing a large pod of dolphins cruising past, while the bird life in the trees immediately adjacent to the hotel was fantastic. Watch out for the monkeys - if you leave a door open and turn your back, they will be in your room and will grab anything they think is food! Staff were all very friendly and the guys at reception made it a point to greet you by name any time you went there. As it was a business event, we ate all the meals in the main restaurant - plentiful, tasty and with good service. Plenty to do after hours, ranging from a walk on the beach, a visit to the gym or Waterwolrd, a round of golf or chancing your luck in the casino.

Room Tip: Rooms on the fourth or fifth floor have the best views.
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  • Stayed: October 2013, traveled on business
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1  Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 - 209 of 245 reviews

Reviewed September 30, 2013

I took my wife to the hotel for a long weekend, to also show her Port Edward where I had spent many of my childhood holidays. Upon our arrival at reception we were welcomed in a friendly manner. Check-in was completed in a quick and efficient way and we were also assisted with our luggage.
The room was found to be neat and clean, with the décor of a good standard.
We enjoyed good and tasty meals at Squire’s and Chico’s Restaurants, but felt that there was a lack of management presence during our visit. At Chico’s restaurant while having breakfast, the staff were interacting with each other in a rather loud tone of voice without respecting the presence of the guests. Our table was never visited by any member of management, making us felt ignored, while they were having lengthy conversations with local residents.
We also experienced the housekeeping to be below standard, as our room never received a turndown service during our stay, and we had to request for bathroom towels.
We still enjoyed our weekend there, but experienced that the service in particular was not up to the expected Sun International standard.

I first visited the Wild Coast Sun in 1983 and was slightly disappointed that the property showed several signs of ageing since then, despite recent renovations.

  • Stayed: October 2012, traveled as a couple
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Thank LeonKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Visited wild coast sun after many years, and was surprised to find not much had changed. However I enjoyed the familiar feel of the place, it brought back many pleasant memories of previous visits. The rooms have had a much needed upgrade, and are spacious, light and airy,and comfortable. The suite is a a real treat, with a separate lounge , large double bathroom and bedroom, both the lounge and bedroom had balconies. Though do be careful of the monkeys that roam around...keep the doors closed if they are there. The pool is still well maintained, and the beach is within easy walking distance. Beautiful and unspoiled. You can see whales and sometimes dolphins in the distance. There is plenty of entertainment, from the golf course,water park, games room, ten pin bowling, squash , tennis etc, and lots of places to eat.

Room Tip: Sea facing rooms ...the view is amazing.
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  • Stayed: September 2013, traveled with family
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1  Thank Yasmin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

This USED to be a good hotel. The overall feel is reasonable but a dated. Carpets in hallways in desperate need of replacement. No hot water on all three days at the same time( 8 am). I asked for the duty manager who was nowhere to be found. The excuse on day two was that they were scouring the water heater. I have up on day 3. The staff are unhelpful and downright arrogant.

  • Stayed: September 2013
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1  Thank Diyarav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary P, Manager at Wild Coast Sun Hotel, responded to this reviewResponded September 10, 2013

Dear Diyarav
Thank you for sharing your thoughts with us, and please accept our apologies for the inconvenience and frustration you experienced during your recent visit to the Wild Coast Sun. We appreciate hearing about any problems as this gives us the opportunity to try and resolve them.

We have in place very definitive operating standards and we make every effort to uphold them in every customer interaction. However, there are times when we don’t perform as well as we would like to, and this is clearly one of those occasions.

Would you please contact me on gary.pinchen@suninternational.com to discuss this complaint further.

Regards
Gary Pinchen
Operations Manager
Wild Coast Sun

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

A lovely resort about 2 hours south of Durban that's kitted out with a decent sized casino, a kids gaming arcade, 10-pin bowling, a couple of bars and restaurants, spa, pool, tennis courts, squash courts, gym, bowls green and conference area.

Within the property grounds is a golf course (no driving range) and a water park. The hotel can also arrange river cruises and deep-sea or beach fishing.

The rooms are on the large size, each with a very decent sized balcony that has 2 sun loungers and an occasional table on them.

The ensuite bathroom has a shower cubicle (with a very powerful shower) a toilet cubicle and a decent sized bath. Aside from the door to the bathroom (next to the entrance door), there's a sliding door made up of wooden slatted binds, that can be retraced and makes the bath feel part of the overall bedroom (and you can watch TV from there too!).

The rooms are simple decorated and are very light and airy. The beds are firm and very comfortable, and dressed with plain white linen. Service throughout the hotel was efficient and friendly

There are a few things to note about this property:
- There are a significant number of wild monkeys that roam the grounds of the hotel; whilst they are harmless (if you don't goad them) they will come into your hotel room, or rummage through your items around the pool, so be aware (there's plenty of signage warning you to keep your balcony doors closed and watch your items in the outdoor areas
- the hotel is a long building that runs parallel to the coast (with the reception area, restaurants, bar and casino at one end). If you have a room with a high floor number say 150 (for first floor) or 460 for 4th floor), there's a fairly long walk to the lifts. Lower numbers (say 101, 208 etc.) are closer to the lifts and stairs
- If you take a room with a sea view, note that the sun spends most of the day behind the hotel shining onto the sea, so this means your balcony will be in shade for the vast majority of the day. This may prove to be a boon during the hot summers, but possibly not best during the milder (though still sunny) winters
- the hotel is on the cost, with gated access to the beach and sea. However, there can be strong currents at this part of the sea and shark nets (that prevent sharks coming close to the shore) are o longer in operation at this part of the coast

Room Tip: Irrespective of floor number, pick lower numbers, as these are closer to the lifts - also note that...
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  • Stayed: July 2013, traveled on business
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1  Thank sonnywaheed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Recently stayed at the Wild Coast Sun and have to say the bath was a highlight. Because you're able to slide away the screen doors, you can have a bubble bath while watching TV and the sunset. Extremely friendly staff, I don't think I walked past one without being greeted. Nice restaurant options, fantastic list of activities - would recommend this in summer to make full use of the awesome waterpark.

  • Stayed: July 2013, traveled on business
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2  Thank Erika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013 via mobile

Stayed here for a conference and positive is the beautiful setting. At the wild coast and the room i had on the 2nd floor was ocean view. Great views and be careful with the monkeys. They easily enter your room and steal items. The room itself is refurbished the last years but the maintenance is bad. Lots of small problems. TV set didn't work , bathroom light could not be switched of. And very strange and loud plumbing related noises during the whole night. Also sewer smells. Not nice. Some good restaurants at the complex. The fish monger is good. All by all great location but an average hotel by means of room

  • Stayed: July 2013
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Thank catman52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wild Coast Sun Hotel

Address: Main Bizana Road , 5, 2 Km south of Port Edward, Port Edward 4295, South Africa
Location: South Africa > KwaZulu-Natal > Port Edward
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Port Edward
Price Range: $108 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wild Coast Sun Hotel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Wild Coast Sun and Country Club in South Africa is set on an unspoiled beach in the Cape and attracts visitors with its beguiling beauty and activities on offer. The resort is set on 750 hectares of natural bush between two rivers overlooking the Indian Ocean. The area offers tourists and conference delegates a variety of attractions and activities – from walks along our unspoilt beaches to deep sea fishing and scuba diving. ... more   less 
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Also Known As:
Wild Coast Sun

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