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Reviewed October 18, 2019

we visited at the beginning of October for 10 nights , arrived quite late at night but got checked in quite quickly and the bell boy took our bags and showed us to our room .
Room... good size and well presented , spotlessly clean and the little extras like slippers and fruit juice and water in the mini fridge were a bonus after a long day travelling . Nice comfortable double bed (we had to get another blanket ) . Air con. very good . Balcony was a good size with a table and 2 chairs and a side sea view plus a good view of the pool area . The bathroom was excellent with some lovely complimentary products , shower gel shampoo etc. The shower was really big and never short of hot water .
Dining..... Buffet style dining room with a huge range of salads and hot food at lunch and dinner , there is always a chef cooking some sort of fresh meat (chicken steak etc) . The range of cakes and desserts are just outstanding .
Breakfast is equally well presented lots of fruit , cheese , fresh bread and freshly cooked omlettes and pancakes .
Snack bar... great for late lunch with burgers and freshly made pizza .
The pool bar was always busy but never waited too long to be served , not a massive range of drinks but enough for most people .
we found the lobby bar and terrace was perfect to while away some time and take in the stunning views especially the amazing sunsets .
Going up and down to the beach is easy with a jeep from this hotel and a tractor/trailer from the hotel next door.

Date of stay: October 2019
Thank Geoff H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lydia Y, Leiter Gästebetreuung at Laguna Beach Alya Resort & Spa Hotel, responded to this reviewResponded October 18, 2019

Dear Geoff H,

it has been a delight and honor in being your host and we are pleased to hear that you have arrived back home well and safe.

Your open and friendly feedback is very much appreciated by all of us and gives us pleasure, a little pride and of course a lot of motivation in doing it even better.

Thank you once again for choosing us. We looking forward to welcome you back soon.

Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2019

This was a last minute thing due to Thomas cook going under the staff are well mannederd and always happy to help the spa treatments are amazing would definitely recommend the rooms are well looked after the food is great the only down fall is the fee on the late check out if you have a late flight

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Melherron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lydia Y, Leiter Gästebetreuung at Laguna Beach Alya Resort & Spa Hotel, responded to this reviewResponded October 16, 2019

Dear Melherron,

it was a real pleasure having you as our guests and we were delighted to read that you had a great holiday in our hotel.

All the pleasure was shared with the entire team and we hope to see you again in the future.

Sunny regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2019 via mobile

Just back today from staying here for 9 nights it was a back up holiday due to Thomas cook we were in room 6307 with a side sea view room was bright and clean great shower hotel very clean and staff were great only thing sadly was the food was a bit repetitive but I guess you get that at most place beach is a short walk but you can get a jeep down there supplied by the hotel also a snack bar is located at the beach to which dose nice meat thin pancakes I would recommend this place pools are ok bonus that there is a quiet Poole where you can just chill we made some great friends while we was here would defo come back ❤️☀️

Date of stay: October 2019
Trip type: Traveled with friends
Thank tv_studios_london
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lydia Y, Leiter Gästebetreuung at Laguna Beach Alya Resort & Spa Hotel, responded to this reviewResponded October 16, 2019

Dear Ashbourne30,

it was a real pleasure having you as our guests and we were delighted to read that you had a great holiday in our hotel.

All the pleasure was shared with the entire team and we hope to see you again in the future.

Sunny regards!

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Reviewed October 15, 2019 via mobile

My partner and I arrived early hours of the 21st and were greeted outside by a young man who took our cases in. Check in was a little long but they have to do there paperwork.
We were taken to our room which was spacious and modern and had air conditioning, there was a kettle with fruit tea and nescafe and coffee mate plus a fridge with fizzy bottles and still water.
The restaurants were lovely with lots of different food but not much choice for an English breakfast, I lived off eggs for 2 weeks.
We didn't take part in any of the entertainment as we felt it was for the younger generation but in the evening we sat on the balcony in the lobby and the waiter just bought us drinks without us asking.
There wasnt much to do around there apart from the beach and a 15 minute walk away to the bazaar were you can get good bargains if your prepared to haggle.
This was our 1st trip to turkey and it was fantastic the hotel was lovely and staff even more lovlier, we will definitely be going back again

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Ange1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lydia Y, Leiter Gästebetreuung at Laguna Beach Alya Resort & Spa Hotel, responded to this reviewResponded October 16, 2019

Dear Ange1967,

thank you for this wonderful feedback through Trip Advisor.

It is a real pleasure to read reviews like yours. We thank you for all your kinds, especially regarding our hard working staff which do really a great job.

We thank you for choosing us. We would happy to welcome you back soon.

Sunny regards!

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Reviewed October 15, 2019 via mobile

Just come back after 11 days hotel is spot on food fine regardless what people are saying I found I could make 3 or 4 different meals if I wanted just couple of things to improve on 1 is the pools are freezing and they charge for late checkout which is understandable but not if yr disabled it should be free of charge and was told 40 euro 10 euro an hour but want to mention my cleaner who cleaned my room 1031 thank you you done an excellent job every day note to management look after the disabled customers if i go back i would expect this to happen

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank bigj20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lydia Y, Leiter Gästebetreuung at Laguna Beach Alya Resort & Spa Hotel, responded to this reviewResponded October 16, 2019

Dear bigj20,

we would like to thank you for your stay and the resulting evaluation.

The main goal of our corporate philosophy is to inspire every guest and to always give something more than they expect from us. We have the highest interest that you leave our hotel satisfied and come back again.

Hopefully we can be your host again soon to convince you that you can feel completely at home in our hotel.

Best regards!

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