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“Not quite what expected and not 5 Star!” 3 of 5 bubbles
Review of Delphin Deluxe Resort

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Delphin Deluxe Resort
Ranked #4 of 32 Hotels in Okurcalar
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Not quite what expected and not 5 Star!”
3 of 5 bubbles Reviewed August 25, 2013

We have just returned from a couple of weeks stay at this hotel. The Reception staff on arrival were fantastic and the hotel looks very impressive in the Lobby. The rooms were very clean and maintained to a high standard of cleanliness for our whole stay. Wifi only in Lobby not all rooms as advertised. However, the service in the main restaurant is absolutely terrible. You have to search for a table, tablecloths are not changed after other people have left, therefore you sit with other people's mess and you then have to ask for cutlery, which the waiters were very reluctant to help you with. Service for drinks at the tables was terrible and you felt uncomfortable asking for one. We had read reviews about this hotel before and I would say that whilst we were there, 168 rooms were used by German visitors and 110 by Russian visitors and a mere 15 by English visitors. Bear this in mind if you do book this hotel as very few staff speak English, food is generally catered more to the majority and the entertainment was vary rarely translated to English. General attitude in the hotel is that you should just accept what you are given and that service is very poor. Most holidaymakers there are extremely aggressive in their approach, so it takes some getting used to. However, there was absolutely no problems with getting sun beds at any time of day. There was no reserving beds and the management stuck to that rule - fantastic! There was no lifeguards around the pools and the pool games seemed extremely disorganised by the animation team, with Michael selecting his favourites whilst others patiently waited! There were a few members of staff that went the extra mile and they were Aykut in the teen animation team - he was so friendly to all, Yfuk (foo) bar staff that actually knew about service and Yusaf Bal who relentlessly cleaned the pool area, keeping it clean, dry and safe and also helped with any needs. All this said, we enjoyed our family holiday but I would not return to this hotel again. THIS DOES NOT MEET 5 STAR SERVICE.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Maisie0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    240
    69
    21
    6
    6
See reviews for
190
87
4
3
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Tehran, Iran
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

Excellent.We spent, 1 week ago, an excellent holliday at this hotel. The food is verry good and you have a lot of option, the services are also verry good, everry employee is ready to offering you evrything you need. The services in the room, on the pool, at the reception are perfect.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mahdimosadeghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 9, 2013

The resort is ok.and that's pretty much it.it is a standard cheap all inclusive hotel for the family with reasonable facilities for the children .if your after service and access to good food and beverages whenever you like then don't come here.the dinner Buffett is good .the hotel is not in Atalanya city but in the province some 100 km away .the nearest place to go out and eat is alanya some 28 km away..so you feel stuck.if your German or Russian then you will feel at home .if you speak French or English then good luck in communicating . I booked for 10 days but stayed 2.. I was not prepared to sacrifice my holiday and Kidd myself I was having a good time.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Vic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iasi
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Me, my wife and my 10 year old boy shall always be ready to come back to benefit of very comfortable conditions. We have been there this year, July 2013, for the second time, after the first holliday of last year, 2012. It is a real pleasure to benefit of all kinds of food and beverage without searching too much; moreover the staff is constantly getting closer to all the turist with various treats. You can also simply use the room phone to ask for what you need (fruits, other food, etc). As said before it would be great if ill-mannered/behaved turists payed attention to very simple rules (e.g. be quiet on the halls and in the relax pool, do not book beds with too much time in advance, etc)

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Corneliu Dumitr... V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 27, 2013

We spent, 1 week ago, an excellent holliday at this hotel. The food is verry good and you have a lot of option, the services are also verry good, everry employee is ready to offering you evrything you need. The services in the room, on the pool, at the reception are perfect.I would like to mention the entartaiment team that is also verry funny(specially Mike). We recommend this hotel to every one.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Corina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

I've been there for 7 nights. What can I say, the best services I ever had. The entertainment, cleanliness, food, beverages, everything was perfect.
The transfer from the airport to the hotel was done in aprox. 2 hours.
The only thing that dissapointed me was the beach. I knew from the beggining about stones (rocks) but I never imagined that would be so big waves and I could not get into the water. the beach is full of peables and access to the sea is very difficult even with the special footwear.
Entering the sea was very deep right from the shore, big waves made impossible swimming for about 4 days. Even the access to the ponton was not allowed for 1 day and a half. Also, the cleanliness on the beach was not so good.

Room Tip: We had a room on Mukarnas side, not so noisy as I read before departure. Besides, in the afternoon w...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank celena2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pristina, Kosovo
1 review
4 of 5 bubbles Reviewed July 15, 2013

This is a great hotel. Everything there was extremely well organized, served and tasted. The downside are guests. When we arrived there, we had to cope with incredibly ill-behaved Dutch kids-early teenagers.They were running and playing ball allover the swimming pool, not really thinking they will hit someone or something-which they in fact did an did not care. No one from the hotel was telling them anything although they were obviously being a problem for other guests, especially those with smaller children like myself. Their parents were nowhere to be seen!. Fortunately, the Dutch group left after 3 days and another group from Russia came. Not that I like Russians-however, they were very quiet people, well-behaved. That's when we really began to enjoy our time at this superb hotel. Stayed there in 2006.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arben973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delphin Deluxe Resort

Property: Delphin Deluxe Resort
Address: Alara Turizm Merkezi, Okurcalar 07148, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Okurcalar
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Okurcalar
#3 Spa Hotel in Okurcalar
#3 On the Beach Hotel in Okurcalar
#3 Luxury Hotel in Okurcalar
#4 Romantic Hotel in Okurcalar
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Delphin Deluxe Resort 5*
Number of rooms: 416
Official Description (provided by the hotel):
: DELPHIN DELUXE HOTEL ANTALYA Five stars Delphin Deluxe Hotel is a place, where you can enjoy the beauty of nature, can take a rest and also have fun. There are suitable activities and conditions for everyone, every want and desire in the hotel. You can taste all enjoyable and restful sights of Delphin Deluxe Hotel including several activities like sport tournaments, water games and sport activities in day time. At night you can have fun by revue, special shows, sketch shows, Turkish nights, disco and cinema located in the middle of palm trees and colorful garden. Spa&Wellness, relaxation and entertainment activities, pools with slides, open buffet meals, a la carte restaurants, safe and comfortable rooms is at your service in 1st class Delphin Deluxe Resort Hotel.Delphin Deluxe Hotel with bar, piano bar with a dancing hall, delphin cafe, delphin restaurant and shopping center is at your disposal. Delphin Deluxe Hotel will be your permanent address for the perfect high class holiday. Hotel Building consists of 6 floors and 416 rooms. Convenient conference halls are located at ground floor within the hotel for business meetings. ALL INCLUSIVE CONCEPT. ... more   less 
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Also Known As:
Delphin Deluxe Hotel Okurcalar
Delphin Deluxe Resort Turkey/Okurcalar, Antalya Province

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