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Aska Bayview Resort
Ranked #7 of 10 Hotels in Incekum
Krakow, Poland
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 20, 2012

Hotel itself wasn't that bad. However our experience with reception staff has spoilt half of our holidays. We arrived in the morning, so we had to wait for the rooms to be ready. We were told to come back at 12pm. When we did we were told once again that the rooms are not ready and we were asked to come back after lunch. When we did reception, so called, manager has told us that he wants to help us, he wants us to have a nice room etc., but we had to do something for him. He said that we would get great rooms on the 6th floor with sea view if we stay in a room of 4 for the first night - with people who we didn't know! We've spent about an hour arguing with him, that this was not acceptable, we've called our holiday rep, nothing helped. Finally, he has basically thrown the keys two 2 rooms on the reception desk, saying that we cannot see the room before we go in, that we cannot change the room if we don't like it and so on. At that point, being horribly tired we decided to take the keys, as we did not plan on staying long in the room anyway and we'd report it the next day to our holiday rep at the meeting. Room that were given was on the ground floor, overlooking plastic bottles and laundry room, with mould on bathroom ceiling. Receptionists and the 'manager' were rude, barely spoke English, or maybe pretended not to speak to avoid further conversation. We managed to change the room after 3 days and the second one was much better, nice and clean with sea view, still in the old part though. You need to know that there are two buildings - one of them is old and it's a lottery what room you'll get and the second building which was renovated and it much better. At the meeting with our holiday rep we've come to find out that we were not the only ones having this problem, 90% of the group was treated in the same way, however some of them agreed to sleep in a room of 4/6 for the first night, not knowing each other at all, and with some of the beds being mattresses out on the floor.

Switching to better things now: food was ok, however choice was poor especially at the breakfast. Restaurant and bar staff was polite and friendly. The A La Carte restaurant, that you could have once a week as a part of the package, wasn't really a a la carte, you could choose chicken or fish and everything else was the same. Not worth it. You could eat better in the main room. NOTE: the alcohol they had in bars was fake. Whisky they had was already mixed with coke in the bottle and yet they were serving it as normal whisky. The only alcohol that wasn't forged was Raki. However if you tipped the bartender, you could get the 'real' stuff.

Swimming pool was rather small, but good enough. To get to the beach you had to walk about 200m, but beach was ok, with a small bar where you had beer, juices and some snacks throughout the day. There was another 'beach' when you walked down the stairs from the main hotel - it was a wooden deck, however you could get straight in to the deep see and swim, which was nice. Overall location of the hotel was beautiful, on the cliff.

As you can see, hotel had it's ups and downs. Overall it was a OK holiday, however could have been much better. I wouldn't go to the same hotel again.

Just a small tip if you plan on doing some trips: don't buy from the holiday rep. When you go outside the hotel, towards the beach there is a small shop, where you can buy the same trip and pay 1/3 of the price. And you can bargain over the price, especially when you will go on more than 1 trip. If you have time, I suggest you go to Cappadocia for a 2 day trip. It's amazing.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6 Thank grenadine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

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Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
Szeged, Hungary
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 2, 2011

Everything was okay with this hotel except of the cleaning women, who came every day but did nothing in the rooms. She changed just the towel. When we arrived the room was dirty with red wine spots in the floor and black mold in the shower place. And this didn't changed in whole week. I also was in the reception and ask cleaning, they apologized, were nice but again nothing happened. Once we had to steal the cleaning stuff from the cleaning lady and do it ourselves.
Against of this dirty floor thing the food, the waiters, the animation team, the place, the beach was perfect and unforgottable.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2 Thank menta83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 28, 2011

*It was our pleasure being in Aska Buse Hotel during 2 weeks......In fact and due to my work nature ; I am always in 5 and 7 stars hotel.....But the main difference I found in Aska ; is their warmest hospitality - which was around us every place we move – represented in :- Various delicious foods /drinks/ice cream/turkish cookies,Fruits,etc......We were [me/wife] ; avoiding being near food [for diet reasons] but we couldn't as the taste is delicious and attracting us day and night till midnight.....!!1 Restaurant manager , has a super bionic energy [touch wood]; he moves Quickly in all hotel service places : watching our satisfaction and assisting his team in collecting restaurant/ bars utensils.....The Management team are always supervising our comfort by day and by night till morning through the night Manager who always moving in all external locations in hotel areas such as night discotheque / animation stadium , bars ,etc.

Positive points :

-Super cleanliness every where in hotel....Also Hotel Housekeeper ; checks the cleaning even under beds.
-Hotel amenities are available [pen/matches/knitting set,....].
-Extra daily clean towels / bed sheets and bed covers.
-Rooms balcons are equipped with sound proof doors.
-Modern / silent air condition.
-Marvelous/Super/Unique view on the sea, with little palm tree corners and Diving Ramp level.
-Lobby toilets ; are always clean and equipped with automatic hand towel - red light sensor.
-Huge shopping market [500 shops] ; away from hotel 3 minutes BY frequent minute to minute buses ; cost per person 2 euros round trip.

Extra Positive points :

-Qualified Reception team ; they are capable to locate group of guests; in a standard short time.
-Hotel Porters ; Named :- Erkan and Shahin – are Extremely polite.
-Food&Beverage team are very active – Specially [Sedat Kaygan] .
-Medical clinic room [in the hotel] for first aid / and standby ambulance / ready medical staff for any situation. [24 hours].
-Private beach ; away from hotel of 3 minutes walking - equipped by necessary snacks and various drinks / special bamboo umbrellas/ long beach beds .
-Various Foods are prepared to suit the taste of various nationalities and kids.....Kitchen Chef ; has a calm smile while seeing us “Swallowing” his delicious food.
-Animation team;were doing magic....They work around 13 hours from 10 morning till 11 pm....and they move from hotel to beach all day time.....They care every ages not only children.....Magic !!
-Above all;The Management team ; are friendly...We will be back again in this July 2011 [In Sha Alla].

Negative points :
**NO negative points.

Room Tip: 3 buildings ;havng "U" shape;equal.
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6 Thank hazem757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 17, 2010

It didn't start well when we were put into a horrible dirty ground floor room at the back of the hotel. We had booked through Alpharooms and had paid extra for a better room(complaint made to Alpharooms) We complained and were told we could get a better room at 12 the next day which we duly did. The 2nd room was much better with nice views and better furnished.

The hotel seems to cater mainly for Russians and Germans, at time of visit I was the only English person there, as my wife is Russian communication was no problem for me. The staff try very hard and lots do speak English.

Good Points of Hotel: The beach 2 is lovely, sandy and the sea wonderful, clean and warm.
The staff work very hard in keeping the public areas clean and tidy and it was good to see the manager walking around inspecting the public areas, not always the case in lots of hotels. We had a huge storm while we were there and the next morning the grounds really had suffered with tree in garden blown down terrace under water and bits of tree and swimming pool very dirty and full of sunbeds and leaves branches etc.
By 9am the pool was clean(more than hotel next door whos pool was still very dirty 3 days later) and by 12 o'clock you would not have known there had been a storm. The staff had worked very hard and deserve lots of credit.
You never had to reserve a sunbed because hotel has 2 beaches and 2 pools there was always plenty of sunbeds to be had.

Security at the hotel was good only one way in and always someone on the gate.

Plenty of wine beer and spirits, I didn't try the spirits but the Russians seemed to enjoy the local vodka.

Bad Points:
The standard of cleaning of bedrooms could be better, although they got done everyday it always seemed to be a lick and promise.
The food was average, I am a chef by trade and love to try local foods wherever I go. I like to eat food from the country I am in and much prefer that to English food everywhere. There was plenty of choice but it was very repetitive and why is it that most of the hot food was hardly warm. The selection of fruit was poor, Turkey grows some wonderful fruit, we had melon, water melon ,orange, grapefruit and the odd apple. The area around Alanya is known as the banana road, they even had bananas growing in the garden but not once did we get any in the restaurant.

The entertainment in the evenings was poor based mainly on embarrassing the customers, maybe its because I'm English but the sight of a fellow guest pretending to do a striptease was frankly cringe making.

We like to eat outside but the number of people smoking in the covered terrace was frankly horrible, it is very difficult to enjoy your food when 6 Germans are chain smoking on the table next to you at breakfast.

I was surprise by the number of children in the hotel but I suppose that is a risk whatever time of year you go.

We did have a very nice holiday and I would recommend this hotel, it has lots of really nice points but with a little effort it could be so much better.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1 Thank langarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aska Bayview Resort

Property: Aska Bayview Resort
Address: Incekum Kasabasi, Incekum 07400, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Incekum
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Incekum
#4 On the Beach Hotel in Incekum
#6 Family Hotel in Incekum
Price Range (Based on Average Rates): $
Number of rooms: 174
Official Description (provided by the hotel):
MAGICAL ATMOSPHERE OF THE MEDITERRANEAN HAILING YOU Aska Bayview Resort, hosting an unforgettable holiday opportunity at İncekum area of Alanya, Antalya gives you and your beloved ones beautiful memories that you will remember lifetime. An unforgettable holiday concept arising from the meeting of naturality with comfort and excellent service quality awaits you in Aska Bayview Resort. The sea fronted facility providing service with "all inclusive" concept enjoys the pleasure of providing a holiday full of privileges with its private beach at walking distance from the Hotel. ... more   less 
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Also Known As:
Aska Buse Hotel Incekum

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