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Hotel Bentley
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Reviews (154)
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54 - 59 of 154 reviews
Reviewed July 31, 2012

I've been to many places and speak several languages but this hotel is hard to assess because of its contradictions. If you pay the internet discount rate, the rating "average" given here would be almost fair. Otherwise and one by one, the good points and extreme drawbacks are as follows: breakfast (turkish style), mattress, shower power and internet connection are excellent. Also carpark facilities and a reasonable leafy courtyard at the back. Location is handy to Gare du Nord and tram and bus stop at the door. The negative points start here: the receptionists are kind but only speak their own language and they use an ipad dictionary when the crash comes. Understandably, this may make some guests nervous (specially if they expect the hotel to be "luxueux" as their site claims and which is clearly untrue the minute you step into the lobby). BE WARNED: you cannot sleep in any room facing the street without earplugs: 4 lanes of traffic plus 2 tram lines on a downhill street means it is very noisy indeed and that's putting it mildly. Also, the lighting is dismal and in the 4 nights we stayed here they NEVER made the bed. The bathroom gets flooded every time you shower and they don't seem to mind you asking for extra towels to soak up the mess. The area is as safe as any area in a big city which is near a large station. If you mean "migrant" or "poor" well, yes, it is, but that doesn't make the location any unsafer than la Grande Place downtown, i.e. The restaurants and shops around avenue Rogier are virtually all turkish and the fare is cheap and wholesome but certainly not plush. Back to the rooms: the curtains are tatty, the ticky-tacky furniture chipped and the wardrobe doors do not always obbey to command. No hairdryer or any extras to make up for the shortcomings.

Room Tip: Internet hotel pictures aren't always to be trusted but in some cases, the wording of their hotel websites is also totally misleading. Who rates hotels I pray?
  • Stayed: July 2012, traveled as a couple
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2  Thank yashoSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

If you are looking for reasonably cheap,basic accomodation near Gare du Nord this place is ideal. Never had any apprehensions about walking around the local area in the small hours, plenty dirt cheap cafes/bars and fast food outlets nearby. Perhaps not so good for a romantic trip, but, it served our purposes well for somewhere to crash after a day on the beer!

  • Stayed: July 2012, traveled with friends
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1  Thank HUTCHYHIBBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

After booking, we glanced the reviews from trip advisor and prepared for the worst. As we entered Brussels via the North station, we noticed that we were going to get off in an area that resembled Amsterdam's red-light district, only a lot less touristy...

The hotel itself was okay, the staff seems to have forgotten how to smile, but that was ok. The room was heated from an unknown source and you have no way to regulate the temperature. The only solution is to open your window to the street and endure the downtown noises.

The breakfast was average.

  • Stayed: April 2012, traveled as a couple
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Thank Jean-Pierre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

The first impression of the nearby neighborhood of the hotel was quite unsafe and once arrived at the hotel, the room wasn't clean enough and smelt tobacco in a non-smoke room, it hasn't enough ventilation at the room, really noisy with thin walls so you could hear other rooms close my room. I had to ask for a change room but still I didn't feel comfortable and the breakfeast was quite poor for what I paid. I don't really recomend you this hotel although it is a 2*, with this category I found better hotels.

  • Stayed: December 2011, traveled with family
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2  Thank mtventanilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2011

Close to the North Train Station, Hotel Bentley is too expensive for what it offers. Really small rooms and not clean enough, old and weird, this hotel would be a decent choice for a 1-night stopover

  • Stayed: September 2011
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Thank anktudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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