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“Please avoid”
Review of Hotel Derby

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Hotel Derby
Ranked #8 of 9 Etterbeek B&B and Inns
london
1 review
“Please avoid”
Reviewed September 9, 2007

This hotel has one advantage its location. About 20 of my wedding guests went there (the management told us that they would give us a price of EUR27 per person if there were more than 20 of us). They all add the same opinion of the hotel:

1/ Beds are not flat!! and mattresses are old, smelly and dirty,
2/ This hotel is used by people in needs that are very noisy,
3/ we had to pay EUR70/night and told we could complain as much as we wanted ,
4/ The same happened to a group of Korean when we left,

  • Liked — Location
  • Disliked — The rest
  • Stayed September 2007
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hepsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    7
    23
    27
    21
    31
See reviews for
11
22
11
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Malta
1 review
Reviewed April 24, 2007

UNRELIABLE, INSECURE PLACE that keep cancelling confirmed bookings without notice!!!! I booked a month in advance and received confirmation that the booking is ok by mail. To my horror, I showed up only to find out that the Hotel was overbooked!!! So I was literally left on the street at 10 o clock in the evening, and all other hotels in Brussels were fully booked. And of course, the reptionist just shrugged his shouldiers saying it was all the fault of Frankie (the guy is never to be seen because he works in the disclocated office) who keeps cancelling individual bookings in favour of groups. No apology, no alternative solution offered. Guess what, I was not the only one left on the street, there were 2 ladies in the same situation. So beware!!!!

  • Liked — Nothing
  • Disliked — Irresponsible and unacceptable treatment
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank adrianneMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Etterbeek hotels

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 4, 2007

Very good for what you pay, the Metro is right at the doorstep, there are several shops nearby (supermarket, pharmacies, newspaper stand, restaurants) and is located in a nice neighborhood, Etterbeek. Don´t expect any luxies, such as internet acces, the rooms are decent, very clean, and the beds are comfortable. The breakfast is included but it´s better to walk around the corner and eat somethimg nice there. The customer service has improved a lot, at least the reception employee speaks Englsih now, and maybe he´ll be in a good mood when you talk to him, anyway, this is Brussels. This is a hotel where you can stay if you just want it to sleep at night in a warm, clean and comfy room.

  • Liked — The location
  • Disliked — No internet access
  • Stayed February 2007, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bbertaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Derby

Property: Hotel Derby
Address: Avenue de Tervueren 24 | Etterbeek, Etterbeek, Brussels 1040, Belgium
Location: Belgium > Brussels > Etterbeek
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #8 of 9 B&Bs / Inns in Etterbeek
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Derby 2*
Number of rooms: 27
Reservation Options:
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Also Known As:
Derby Hotel Brussels
Hotel Derby Brussels, Europe

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