I've been staying for one night. A long nightmare. Since the check in I've been quite worried about the situation. They asked me to pay at the reception before even getting into the bedroom. As soon as I got into the bedroom I understood why. Dirty and smelly. Did not use the bathroom because too much dirty, did not use any service since they do not have one. Asked to be waken up in ther morning, they confirmed. In the morning they did not wake me up, when I woke up I run down and the person supposed to wake me up was still sleeping. I've almost lost my flight. And when I asked for support the owner answered they are a 2 star hotel and therefore people do not have to expect services. Unbelievable.
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- Also Known As:
- Derby Hotel Brussels
- Hotel Derby Brussels, Europe