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“Lovely stay!!”

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Hotel Be Manos, BW Premier Collection
Ranked #1 of 6 Hotels in Anderlecht
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely stay!!”
Reviewed December 17, 2012

We had a great stay here, in a lovely Junior suite....booked with Mr and Mrs Smith and felt it was good value. Breakfast is a bit steep....but we were on holiday!!
Area is interesting and not scary....good location for everything even though it was very cold and very wet during our stay. thanks for a lovely stay!!!

Room Tip: Junior suite 412 with outside terrace was lovely
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tmg737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 20, 2012
Dear guests,

We are really glad you enjoyed your stay in the Be Manos, looking forward welcoming you for your next stay!!!

Warm regards,

Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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726 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Tewkesbury, United Kingdom
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 16, 2012 via mobile

We had a three night visit to Brussels by Eurostar. What a great way to travel and to arrive! The hotel is a short walk from the station and a 15 minute walk from the Grand Place. This is just outside what might be considered the tourist part of the city but we never felt uncomfortable walking in the areas between the hotel and the city centre. The hotel interior is a very modern design, mainly in black and white with large photographs on walls and doors. It was quite a shock that our room had what appeared at first sight to be a photo of a women with a noose round her neck on the door but on closer inspection it was actually a necklace. At least we never confused our room with any other! The room was spacious and comfortably furnished including a large bed and TV.

The restaurant was excellent so we had no need to venture out in the evening. We ordered the taster menu one evening which seemed to cause a bit a a stir but the meal was excellent. I would suggest you give the head waiter a day's notice if possible. It was made very clear when booking that there was a charge for breakfast and it was very good.

Overall, if we return to Brussels, we would certainly consider staying at the hotel again and will recommend it to friends.

Stayed December 2012, traveled as a couple
Helpful?
Thank SimonandDenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 20, 2012
Dear guests,

We are really glad you enjoyed your stay in the Be Manos, looking forward welcoming you for your next stay!!!

Best regards,

Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, England, United Kingdom
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 12, 2012

Stayed for 1 night and was collected from Eurostar Terminal. It is only a 5 minutes walk, however I opted for a pick up - as I had a meeting. The bar / reception area is very nice - good beers and wine and the room was very comfortable. It's a really nice hotel and a change from the Marriot / Hilton's of this world - with some funky black decor, comfy sofas, fire place and photos on the walls. Worth a visit and the food is good.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 17, 2012
Dear Guest,

We are very thankful for receiving such a nice comment about our hotel.

We hope that you were happily satisfied with your stay, our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.
Your positive comment will be transmitted to the team.

Regarding the pick up service, the Hotel provides a free shuttle from/to the Midi Station you just need to call us at the time of arrival , it's take about 3 minutes and we are there.

We truly hope to have the pleasure of welcoming you back for your next visit in Brussels.

Warmest Regards.

Merav Abergel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
218 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed December 9, 2012

My wife and I stayed for a two night city break in Brussels (thankfully not two whole days as there isn't THAT much to do here). The hotel looks fantastic and clearly a lot of effort has gone into producing a "chic" design. Rooms are clean, spacious and comfortable with good sized bathrooms to match. The staff were friendly and helpful even though we arrived really late due to a delayed train.

We realised in advance that the location was not "ideal" - it is a fifteen minute walk into the centre of town but as we were travelling via Eurostar it's actually a really rather good location (5 minutes walk from Brussels midi Eurostar terminal). My only complaint would be the €20 fixed price breakfast - as there is nowhere else nearby that a tourist would be comfortable eating you do feel rather taken advantage of.

Room Tip: 311 & 310 (and probably 410/411..etc) are at the front of the hotel overlooking a square that CA...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vedev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 17, 2012
Dear Guest,

We hope that you were happily satisfied with your stay, our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.
Your positive comment will be transmitted to the team.

As for the location, our hotel is strategically placed and serves the Eurostar/Thalys stop.
The Hotel even provides a free shuttle from/to the Midi Station.

We truly hope to have the pleasure of welcoming you back for your next visit in Brussels.

Warmest Regards.

Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2012

Lovely hotel in good location nice staff especially the guy who picked us up from the station but beware we left our bags at the hotel for the day after checking out only to be slapped with a 40€ breakfast bill when we came back to collect them. The excuse was that the information was late coming in from the breakfast staff. We would never have paid his for a very so so breakfast so beware it wasn't clear on booking!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah-Anton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 4, 2012
Dear Guest,
We thank you to for publishing your feedback on Trip Advisor.
As we try to constantly improve the service we deliver, we will transmit your comments to the concerned departments of our hotel.

However we want to keep your attetion on the booking confirmation as we always mention the cost of the breakfast also if included or not.

We look forward welcoming you again in our hotel to have the opportunity to offer you a service that will completely satisfy your expectations.

Kind regards,

Merav Abergel
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sf,ca
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 30, 2012

I read about this hotel in a design magazine. The room did not disappoint. It was large and well appointed. The biggest negative about the room was that for a room so large the TV was quite small! (never a complaint that i have had in a hotel room but the bed and TV were located at opposite ends of a very long room!). Desk area great with plenty of plugs. large comfortable bathroom. plenty of space for toiletries for 2. decent closet space. most rooms face an inner court yard so there is no view but they are very quiet.

breakfast was 20EU!! As I only have coffee and a yoghurt for breakfast this is ridiculous and there was no a la carte option. there is no where near the hotel for another breakfast option except the train station.

The hotel is very convenient to the Gare Midi where the Thalys from Paris and the Eurostar from London arrive ( a short 5 minute walk and they even supposedly have a free shuttle). the area between the train station and the hotel is a bit "dodgey" and it is deserted on weekends.

the walk to "center" of Brussels where most tourist things (restaurants, shops, nightlife, etc) are is 15-20 min. It is not very pleasant. the main street is well lit and rel busy but there are small groups of young men hanging out smoking and drinking at most times. i never felt threatened but must admit my antennae were up. I was in Brussels 4 nights. there were no real alternate routes to the center and i must say the the main street was rather unpleasant. the side streets were generally dark and deserted so I took the same route each time; rather boring.

I got a great rate at this hotel. The rate on the door was 395EU. I think I paid 120EU. I felt that i got a good deal and the trade offs were reasonable. Anywhere near the posted rate i would have felt very differently.

One last note. The staff was friendly but this was a 4 star hotel and it was raining one day and I asked about an umbrella. the response was that we don't give them out any more because people never return them! I found this odd for a 4 star hotel!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gbs4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 4, 2012
Dear guest,

Thank you for your nice comment that you share on Tripadvisor.
At be manos we are giving the option to choose between the square or inside fountain view.
Our 100% Belgian Breakfast at ONLY 20€, served in the breakfast room, designed in a cool way using apple green, black and white colors. The Breakfast Buffet has a large variety of typical Belgian products. The Be Manos Breakfast, which is participating in the gastronomic year Brusselicious 2012, creates an original touch for all our local and international guests.
We regret, however, that the hotel and the neighborhood environment not given full satisfaction.
The location of the hotel was chosen for its practicality especially with Eurostar Thalys stop and metro station within 100 meters which gives direct access to municipal transport, national and international.
We hope we have the opportunity to welcome you again very soon in our hotel and you will have the opportunity to discover all the services offered including, Wellness, valet parking, business center, room service the lounge bar and restaurant that has been recognized by the Guide Gault et Millau.

And of cures hope that you can enjoy again from one of our promotional rates..

Kind Regards,

Merav Abergel
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
150 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed November 28, 2012

A quirky establishment in a slightly dodgy area of Brussels but at no point did I feel unwelcome or unsafe. The décor is absolutely boutique with dark walls and dark furniture toned down with bright carpets, drapes and linin – very boudoir like.

My room was huge and the bathroom well appointed.

The bar was nice and friendly, with the bar man experimenting with new cocktails which he shared with me, in between my regular purchases so we had a good few ours chatting about recipes and technique before I retired – very nice!

Only one bad thing, its pretty minor in respect of all the great things about this hotel, is the steps hidden behind room doors. Given the low sultry lighting, on opening the door and stepping through I fell down the three steps behind it. The could do with warnings on the door because the swollen and sprained ankle I received put a dampener on what was a good night.

Room Tip: Be careful opening room doors, there are often steps behind them that you can miss!
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamesSharpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Be Manos, BW Premier Collection, responded to this review, December 3, 2012
Dear guest,

Thank you for your nice comment that you share on Tripadvisor.

Indeed some of our rooms are designed differently and some with stairs, further to your Remarque we will put more attention and give more explication at check inn time.

Hope to welcome you back soon.

Kind regards,

Merav Abergel
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Be Manos, BW Premier Collection

Property: Hotel Be Manos, BW Premier Collection
Address: Square De L'Aviation 23, Anderlecht, Brussels 1070, Belgium (Formerly Be Manos)
Location: Belgium > Brussels > Anderlecht
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Anderlecht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Be Manos, BW Premier Collection 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Hotel Be Manos, BW Premier Collection® has been selected amongst the 65 most luxurious and most trendy hotels in the world by Condé Nast Traveller, but was also elected by the CNBC Business Magazine to figure in the top 25 of Best Business Hotels in Europe. The Hotel, with its Rooms and De Luxe Suites decorated in Black and White with natural black stone floors, metallic curtains, joyful photographs laid in aluminum, terraces with a panoramic view is a mixture of esthetics, luxury and timeless design. Being a tourist or a businessman, it offers you a personalized welcome by trying to reinvent the art of the high class hotel service. A unique experience to live, to be part of and to come back to, as though it was your home. ... more   less 
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Also Known As:
Be Manos Hotel Anderlecht
Be Manos Brussels
Be Manos Hotel Brussels
Hotel Be Manos, BW Premier Collection Brussels, Belgium

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