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“Been there twice, enjoyed it twice!”
Review of Hotel Diana

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Hotel Diana
Ranked #14 of 30 Hotels in Viserbella
Certificate of Excellence
Lausanne, Switzerland
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Been there twice, enjoyed it twice!”
Reviewed August 22, 2012

Been there in 2008 and 2010 at the beginning of August. Both times it was great. It's not a luxury hotel, but the ambience is very cozy. Guests talk to each other, and some of them return every year, which says a lot about the service. You can find people from every age and children wouldn't get bored. The staff is cheerful and professional. They're not there only to serve us, but to socialize. Besides, the food is Italian and good, the hotel's pool is on the beach, there's a pleasant pedestrian street with some bars and little stores, the hotel provides some bikes, and there's a lobby with television. It's very enjoyable and the only reason we haven't come back is because we also enjoy visiting new places. I highly recommend it!

Room Tip: The A/C is not included in the price of the room. You should pay extra per day. Take half-board. The...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NadiaMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena S, Responsabile relazioni pubbliche at Hotel Diana, responded to this review, February 6, 2014
We warmly thank you for choosing our Hotel Diana per the second time and we are very proud to know that you were fully satisfied again.. We are very happy to understand that you enjoyed the food as well as the service. Thanks a lot for underlining the family feature of our hotel!
It will be a great pleasure for us to host you again for a new holiday in Viserbella di Rimini and wish you all the best.
Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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98 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Moscow, Russia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 3, 2012

The stuff and especially Antonio (the owner) did everything they could to make us feel very special and most welcomed guests ever. They even drove us to the train station when we were afraid that missed the bus to the city centre. The hotel itself isn't big but has swimming pool available any time with nice warm water. Antonio also offered us bycicles for free so we could explore the surroundings.
The food was great as well, I never knew I could eat that much of food but it was too tasty and mostly home-made.
As it takes some time to get to the place by bus from the city centre, there were no russian tourists we were so scared of when planned trip to Rimini.
I'd definitely go back there next time I have beach holidays.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank airkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena S, Responsabile relazioni pubbliche at Hotel Diana, responded to this review, February 6, 2014
Thank you very much for your kind words and for visiting our Hotel Diana for your holiday on Viserbella. We are very satisfied to now that you spent a nice time here and that you could enjoy the hospitality and the kindness of our staff and facilities available for our guests.
Thanks a lot for the compliments addressed to the food too.
We really hope to see you again for a new stay in Rimini and take the occasion to extend our best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 11, 2011

A well situated hotel, right on the beach, with good facilities.
Our room was on the ground floor (at our request) and was fairly basic but we understand that the ground floor rooms are to be upgraded over the coming winter (2011-2012).
Food was plentiful and good quality. There was also an excellent wine list.
The real diamond is the host Antonio who went out of his way to ensure that all our needs were attended to. He is multilingual and translated the menu for us daily. Anything that we did not like was replaced with something more to our taste.
A trip to San Marino is a must from this resort - half a day is more than adequate.
The local bus service is excellent and very simple to use . It cost just 1 Euro20 for 1 hour to go anywhere. We caught the train from Bologna to Rimini and then caught the number 4 bus outside the railway station which took us to Viserbella - simple.

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JASCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena S, Responsabile relazioni pubbliche at Hotel Diana, responded to this review, February 6, 2014
Thank you so much for your warm and excellent words about our Hotel Diana. Mr Antonio and all the staff are very proud and joyful of such a beautiful review. We are glad you spent a nice holiday here with us and enjoyed your time in Viserbella and we really hope to see you soon for a new stay. We do our best to let our guests feel like at home and knowing that we achieved our goal is a big satisfaction.
Thanks again for dedicating such nice words to our Hotel and kindest regards.
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London
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 22, 2011

Hotel Diana was nice. Quite a small hotel located on the beach, a good 30 minutes walk from Rimini Central. Room was just what you'd expect, nothing special. The staff behind reception were lovely. My wife sat on a wet chair at breakfast and had to change, and they spent the rest of the week apologising for it. The owner offered us a free dinner and wanted to drive us to the airport when we needed to leave. Service can make a hotel....
Wifi available.

  • Stayed July 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank arcing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena S, Responsabile relazioni pubbliche at Hotel Diana, responded to this review, February 6, 2014
Thanks, thanks and thanks again. Your kind words are the best melody for us!
We are very happy to read your excellent review about our hotel Diana and really appreciate your compliments addressed to our staff. They are the heart of our hotel and we are proud that our guests can confirm that. It’s a big pleasure for us to know that you spent a nice time in Viserbella and we really hope to host you again for a new beautiful holiday.
Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 30, 2008

Nice clean hotel. Staff were really nice and helpful as many other reviews have said.

In fact in terms of the staff it is the friendliest hotels I have ever stayed in.. for instance when it was raining one day they asked if we would like an umbrella (as we didn’t have one). When we first got there we had walked from the centre of Rimini (about 2/3 miles) so were tired and they fetched a bottle of water. I didn’t have to ask for any of these things they are just very nice hosts.

The location would be great in the summer as it is right on the beach and there is a great pool and hottub. But we went in September and that part of Rimini was almost deserted and cold (it’s about a 10 min bus ride from the centre).

Not too much to do in Rimini itselft but would recommend a trip to San Marino if you can. Also a car would be useful.

  • Liked — Staff
  • Disliked — Location (in september)
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Stuart083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena S, Responsabile relazioni pubbliche at Hotel Diana, responded to this review, February 6, 2014
Thank you very much for your kind commentary about our Hotel Diana. We are very pleased to understand that you had a nice time here in Viserbella and that you had the chance to appreciate the kindness and availability of our staff. We are particularly happy that you found the hotel well managed, clean and comfortable.
We look forward to welcoming you soon again for a new holiday in Italy and wish you all the best.
Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 16, 2008

My wife and 2 young children stayed at the Hotel Diana for a week in early August. We are Americans who have lived in Geneva for 8 months, and this was our first European trip to a hotel that was not rated 4 or 5 stars.

It was a slight adjustment getting used to the fact that there was no elevator (we were on the 3rd floor), and we did pay the nominal fee to have the air conditioning in our room activated. It was a bit difficult to control the temperature with the AC - sometimes it was too cold, other times it didn't seem to cool even though set to maximum.

These issues were very minor in the grand scheme of things. The hotel has great facilities for the price - right on the beach (we had a seaview room) and the pool is fantastic. The hotel was sold out, yet there were plenty of pool chairs. The hotel is located in a very family friendly area with lots to do.

The best part about this hotel is the staff. Everyone was extremely helpful - often anticipating our needs before we even asked. For example, our room only had a shower and we have an 8 month old baby. My wife and I agreed that we'd ask the front desk whether they had a small tub for an infant. We walked downstairs and saw Antonio (the owner) for the first time. He immediately said, "oh, you have a little baby. Do you need me to send you up a tub?"

This place really is excellent. It is not luxurous, but there seem to be few places in Rimini that are. We wouldn't pay for them, anyway, when we go back. Hotel Diana is very clean and its staff is extremely friendly. It has everything you need for a great beach holiday.

  • Liked — The friendly staff, the great pool and beach facilities
  • Disliked — Nothing. It was a great value.
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank SmithsInGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena S, Responsabile relazioni pubbliche at Hotel Diana, responded to this review, February 6, 2014
Your Kind words about our Hotel Diana are really appreciated. Thank you so much. We do our best in order to let our guests feel like home and to offer them all the necessary to satisfy their needs and if something should miss you just have to ask to the reception!
This job requires a great passion, patience & dedication and comments like yours give us an even bigger push to do better and better.
We apologize for some small imperfections but we can guarantee you that everything has been fixed about AC.
Thanks a lot for underlining the family feature of our hotel and the particular attention paid to the guests’ needs!
It will be a great pleasure for us to host you again for a new holiday and wish you and your family meanwhile all the best.
Kindest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Diana

Property: Hotel Diana
Address: Viale Porto Palos 15, 47922 Viserbella, Rimini, Italy
Location: Italy > Emilia-Romagna > Province of Rimini > Rimini > Viserbella
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#8 On the Beach Hotel in Viserbella
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Diana 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Diana Hotel Rimini
Hotel Diana Rimini/Viserbella, Italy

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