I booked a room at this property for six nights. Unfortunately, the accommodations and service were so poor that I only stayed two nights. The staff was inexperienced, unprofessional, and seemed to place a very low priority on guest satisfaction. I found this to be the case from the front desk up through the manager on duty. Even asking for assistance with arranging a taxi was challenging. The front desk was extremely inflexible when I asked to have my cancellation fee waived after finding a roach in my room on the second night, so I ended up having to pay for a third night even though I vacated the room well in advance of check out time. Overall a very disappointing experience and I'm unsure how this property received any awards from Trip Advisor.
- Official Description (provided by the hotel):
- Quest Bondi Junction provides contemporary accommodation that delivers the excellent standards of service and guest experiences you have come to enjoy and expect from Quest Serviced Apartments. The 82 spacious Studio Apartments are well equipped and stylishly furnished to satisfy the needs of the corporate and leisure traveller. Quest Bondi Junction has an anticipated 4½ Star rating and is conveniently located within walking distance of Westfield Shopping Centre, Centennial Park and major public transport networks (rail and bus). This cosmopolitan location provides easy access to Sydney's CBD (5km) and Bondi Beach (4km). ... more less
- Reservation Options:
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