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BEST WESTERN Melbourne's Princes Park Motor Inn
Ranked #1 of 3 Hotels in Brunswick
Certificate of Excellence
GreenLeadersBronze level
Geneva, Switzerland
Level Contributor
157 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“A good deal but...”
3 of 5 bubbles Reviewed March 15, 2013

Staff extremely available and very friendly (they also provided a free drink at the nearby pub). However - despite having been renewed (only inside) - the rooms are still lacking a certain refinement. We were surprised to have the washbasin sink closed, with no tool to open: therefore we had to cope with a water-filled basin for all night. A definite good point is certainly the availability of free internet, not always the case in Australian establishments.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SilkDragonfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, March 17, 2013
Dear MaC853,

Thank you for your kind feedback, I've passed on your positive comments to our front desk and they're delighted that you found our service and facilities outstanding. Our free WiFi is a great facility for our guests, and it runs on a rock solid business grade connection.

I apologise for your washbasin sink outlet being closed, one of the cleaning staff must have left it this way. Our rooms are fitted with pop-up type outlets, which need to be pressed to open; no tool is required. If you found any fault with your room, the quickest way to resolve any difficulties is to notify Front Desk.

Thank you for staying with us, and we hope to see you next time you're in Melbourne.

Best Regards,

Emanuel Datt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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    27
    6
    3
See reviews for
62
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 3, 2013 via mobile

Very clean well appointed staff are very helpfully and look after your needs close to our favorite pub (Bridie O'Rillies) all our needs were met very well done . Far enough to be out of the city but close enough be be where we want to be very good .

Stayed March 2013, traveled with family
Helpful?
Thank Winston L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, March 7, 2013
Dear Winston L,

Thank you for your kind feedback. We take great pride in our service and facilities and we're glad that you found them to be of a high standard and to your satisfaction.

As I'm sure you may have experienced, our guests do enjoy a free welcome drink at Bridie O'Reilly's with each stay, as well as enjoying discounted meal prices. We do enjoy a close relationship with Bridie O'Reilly's and we highly recommend them to our guests. There are also a number of other pubs and eating establishments within walking distance, if you feel like a change.

We look forward to welcoming you back next time you're visiting Melbourne.

Best Regards,

Emanuel Datt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

This is the third year in a row we have stayed here during the Australian Open and we love it! The staff are so helpful and welcoming, the location is excellent and the convenience of stores nearby is great. Thanks, once again!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KrisM_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, March 7, 2013
Dear KrisM_10,

Thank you for your positive and kind feedback.

We love the fact that you refer to us as a 'home away from home'. This exactly describes our attitude towards providing our services to our guests, and we do attempt to make our property as welcoming and comfortable as one's own house. It's wonderful that you enjoy our convenient location and its close proximity to essential and everyday services.

We sincerely appreciate you staying with us a number of times and we hope to see you next time you're in Melbourne.

Best Regards,

Emanuel Datt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
200 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed January 30, 2013

We stayed at the motel for 2 nights during the Australian Open Tennis and found the place:

1. Good value for money
2. Convenient location only 4km or 20 minutes away from the city centre with the tram line number 19 runs very 5-10 minutes. It was also next to the 7/11 convenience store where we purchased the Myki tickets for tram/bus/train lines for traveling around Melbourne
3. The room was very clean & nicely refurbished
4. Comfortable room except the pillows were a little hard (this can be a little subjective as some people might prefer hard pillows)
5. Very quiet despite the fact that the motel was at a corner of two large roads

But the key thing that stood out was the politeness, warmth, friendliness and good service from staff at the reception. It is hard to find staff at four to five star hotels to be as polite!

It was such a pleasure to find that people with old fashioned values and manners still exist!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sydney2000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, March 7, 2013
Dear Sydney2000000,

Thank you for your kind and positive feedback. It's wonderful that your found our service and facilities to be of a high standard and to your satisfaction. Also thank you for making the effort to detail your experience so accurately.

We take great pride in our commitment to providing the best service possible. I have passed on your comments to our front desk, and there's no doubt that they'll be delighted by your feedback. It's also wonderful that you found our property to be excellently located and to be of good value.

We would love to welcome you back next time you're visiting Melbourne

Best Regards,

Emanuel Datt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Coast, Qld
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

Although this motel doesn't look much from the street we found it to be very clean with good sized rooms and comfortable beds.
I booked 7 twin rooms for a sporting group of 14 people, on the day of our arrival Nick advised that he had upgraded two of the rooms to Studio Apartments at no extra cost, this was a great bonus as it gave us the use of full kitchen facillities.
Although we didn't have much spare time to get around we did appreciate the location opposite the park and the convenience to public transport. Princes Park is just far enough out of the city to escape the rat race and the staff are very helpful.
We would definitely recommend and return

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tindale17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, March 7, 2013
Dear tindale17,

Thank your for your positive feedback, we're delighted that you found our service and facilities to be of such a high standard. I have passed on your comments to Nick and he is glad to be of service.

We definitely agree with you that we're ideally located, Princes Park is probably one of the most relaxing places near the city to enjoy an afternoon or evening. I'm glad that you had additional enjoyment staying in our Studio Apartments, as I'm sure you recall they have direct views over Princes Park and provide a wonderful place to sit and relax on the balcony.

We would love to welcome you back next time you're in Melbourne

Best Regards,

Emanuel Datt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
193 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

We stayed here by default as we needed accommodation during the Australian Open and our usual favourites - the Sofitel and Intercontinental were outrageously expensive ! We figured we just needed somewhere clean and convenient to have a shower and a sleep so thought we would give this hotel a try. At $170 for a deluxe room with free parking we couldn't have been happier.
Pros
The extremely helpful ,hospitable and happy staff. Lester and the gentleman who used to live in Singapore (sorry I should have written your name down) were both exceptionally good at their jobs :) Some of those 5 star properties should take a few lessons from you both on customer service !
The room was newly refurbished with a comfy bed and good bathroom. We asked for one at the back on the top floor so it was very quiet.
Free parking - a real luxury in Melbourne.
Handy position - just a quick tram ride from the city or a $10 taxi fare to Lygon Street.
Very fair price
Lovely to be able to explore Princes Park (just wish Carlton still played there lol)

Cons
None really - maybe the stairs could be an issue for some guests.
Looks pretty ordinary from the outside

A very good choice and we will be back for sure !

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MickiAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, March 7, 2013
Dear MickiAustralia,

Thank you for your kind review. I have passed on your thanks to Lester and Nantha at the front desk and they are delighted with your positive feedback.

We take great pride in our service and our attention to detail. Receiving positive feedback from a person as well traveled as yourself is highly rewarding and we appreciate your efforts in highlighting our strengths and weaknesses accurately.

We would love to welcome you back to our property next time you're in town.

Best Regards,

Emanuel Datt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Good location just outside of city and very accessible by Route 19 trams. The buildings are very hodge-podge and clear that it's a very old design, but they've done a great job with renovation which has smartened everything up considerably, and looks very modern! We stayed here because it was Australian Open weekend and this was the cheapest we found that's anywhere close to city with tram transport. Also good that they have free parking on site. The front office staff were very nice & helpful as well.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kitkat271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes1, General Manager at BEST WESTERN Melbourne's Princes Park Motor Inn, responded to this review, January 23, 2013
Dear Kitkat271,

Thank you for your kind feedback, we're glad that you found our location to be highly convenient.

We have invested considerable time and effort in improving our facilities and rooms over the past few years, and its great to see that it's appreciated!

I will pass on your thanks to our front office. Thank you for staying with us, and we hope to see you next time you're in town!

Best Regards,

Emanuel Datt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Melbourne's Princes Park Motor Inn

Property: BEST WESTERN Melbourne's Princes Park Motor Inn
Address: 2 Sydney Rd, Brunswick, Moreland, Victoria 3056, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Moreland > Brunswick
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #1 of 3 Hotels in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Melbourne's Princes Park Motor Inn 4*
Number of rooms: 70
Official Description (provided by the hotel):
We are an Award Winning Property, located a short distance from the Melbourne CBD. We are situated at the start of Sydney Road, Brunswick and overlook Princes Park & Royal Parade. Public transport is readily available with tram and train services on our doorstep. We pride ourselves on our commitment towards service and guest satisfaction. We are proudly a non-smoking property, and are a member of Best Western Australia.Our rooms are comfortably appointed and contain:- Comfortable queen & single pillow-top beds- Fast wired internet- Newly renovated bathrooms with heaters- Split Air-conditioning (heating & cooling)- Balconies overlooking parkland (Apartments only)- Fully equipped Kitchens (Apartments only)- Flat-screen TVs- Free off street parking- Free Foxtel and In-house moviesOUR AWARDS:**WINNER** - BEST WESTERN - BEST RENOVATIONS & PROPERTY IMPROVEMENTS**WINNER** - BEST WESTERN - BEST CUSTOMER SERVICE ... more   less 
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Also Known As:
BEST WESTERN Melbourne's Princes Park Motor Inn Greater Melbourne/Brunswick, Australia
Melbourne Best Western

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