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Reviewed April 3, 2019

I would give this hotel 3,5 stars. Stayed for 2 days during the conference in Laussane. Hotel is basic Ibis hotel, quite modern with ok service. Nice bar in Loby and restaurant with limited choices of food if you are to lazy to go out in the evening. Both of them are overpriced! But that is the whole Laussane. Hotel offers quick chek in & out, basic and very clean room and bathroom. Nice and quite comfy bed (not to soft). The only disturbing thing in the room was very loud AC unit which also work for heating. Breakfast was basic with limited choices. Hotel have limited parking spaces for 10 chf/day.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Nejc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis Lausanne C, Directeur général at ibis Lausanne Crissier, responded to this reviewResponded April 12, 2019

Dear Nejc,

Thank you for taking the time to rate, and leave a comment on Trip Advisor.

We are pleased that you appreciated our rooms, bathroom and the efficiency or our front desk.

However we are sorry to hear that you were disturbed by the noise of the AC, please note that we have started a light renovation of our establishment. And part of, it is to change the motor in the room (A/C) that makes noise.

Regarding the choices of our menu card you do have already many options to choose from. And regarding the prices as you said we are in Switzerland and please note that we are part of the cheapest. This is the reason why we do not want to have a bigger card menu.

We do hope to have the pleasure of welcoming you back.

Kind regards,

Olivier Serror and his team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2019 via mobile

We stayed at the Ibis again this year - 8th year in a row. We had been travelling all day and were knackered.!!! Greater by Rahid who was an absolute superstar - friendly, hospitable, charming, funny - got us checked in quickly, sorted out our drinks and just made us feel so welcome. Sorted out food as the restaurant was shut. He is a credit to your company - thank you Rahid for being so wonderful.

Date of stay: February 2019
Trip type: Traveled with friends
Thank Neetsiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis Lausanne C, Directeur général at ibis Lausanne Crissier, responded to this reviewResponded February 25, 2019

Dear Neetsiet,

Thank you for taking the time to rate end comment the Ibis Crissier.

We are more than pleased that you enjoyed your stay and you have especially appreciated Rahid. We will let him know.

We do hope to have the pleasure of welcoming you back.

Kind regards,

Olivier serror

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Reviewed December 19, 2018

Comfortable and friendly. Ideal location for my purpose. Very professional staff both at the Reception desk and Restaurant. Excellent and large choice for a healthy breakfast.Convenient to have evening meals (not the case in every Ibis).

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank eralos49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis Lausanne C, Directeur général at ibis Lausanne Crissier, responded to this reviewResponded December 30, 2018

Dear eralos49,

Thank you for taking your time to leave a comment on Trip Advisor. My team and myself are very glad that you enjoyed your stay, and especially for all the purposes mentioned our staff, our localisation, our restaurant. our breakfast.

We do hope to have the pleasure of welcoming you back.

Kind regards and greetings holliday's season,

Olivier Serror GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2018 via mobile

Woke up early Sunday morning with un bearable noise of music of a seminar next door, the intelligent receptionist told me that since they reserved the meeting room, there is nothing she can or will do, for some reason the fact that I am also a paying guest is not taken into account, two hours later she suggest that I change the room, as the seminar must go on.

The “15 minutes” promised solution by ibis is a not funny joke,

This is not Swiss hotels standard, there are better options in Lausanne!

Date of stay: November 2018
Trip type: Traveled on business
Thank Amir25100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis Lausanne C, Directeur général at ibis Lausanne Crissier, responded to this reviewResponded November 19, 2018

Dear Amir25100,

We are very sorry that you are disapointed with our services, and that you were disturbed by one of our seminar.

The receptionnist you called took the issue very seriously. She went to the seminar room to ask them to be quieter. They lowered the music. And then she called you back later to see if everything was better. You were still not satisfied this is the reason why she proposed you to move you to another room as unfortunately we cannot move a seminar.

But you refused to do it. And we did a commercial gesture on the first night.

Please once again do accept our apologies.

Kind regards,

Olivier Serror

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Reviewed August 27, 2018

Location is far from city center, from city center by metro 15 minute you will reach to bus station, and 12 minute from bus station to hotel, approximately 30 minut from city center, rooms are not new. For 1-2 days is ok

Date of stay: August 2018
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Nazim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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