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“Good hotel to relax”

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Mango Bay All Inclusive
Ranked #1 of 4 Hotels in Holetown
Certificate of Excellence
London, United Kingdom
Level Contributor
181 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Good hotel to relax”
Reviewed December 6, 2013 via mobile

We spent 4 very relaxing nights in Mango Bay, we found the staff to be very friendly and couldn't do enough for us. We upgraded to a sea view room which in hindsight may have been pointless as we spent very little time in the room but it was nice to hear the waves last thing at night and first thing in the morning.
Our room was on the 1st floor, modern and well furnished with a balcony and very comfortable king bed and pillows, sleeping in the bed was bliss. The decor in the bathroom could do with updating.
Evening entertainment was a bit hit and miss, one night was an excellent female singer who serenaded us with classic and modern music from all genres while on a different night we had an acapella singer who was almost painful to listen to at times.
The one let down was the food, breakfast was adequate with a choice of fruit, pastries etc as well as an egg making station.
The choice off food on offer for launch and dinner were not exciting, the oriental themed buffet for example left a lot to be desired, the flavours weren't particularly oriental and some of the dishes were inedible. We specially requested local dishes from the third night onwards which the chef was kind enough to oblige us with, all of which were well executed and tasty.
There are also a number of restaurants within walking distance which were recommended by other guests.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank steveuzoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, December 16, 2013
Dear Steveuzoma,
Thank you for providing your feedback about your stay at Mango Bay. It was our pleasure to have you with us on the beautiful island of Barbados. I am delighted to read that you were pleased with our outstanding customer service and that you were able to relax and have a few nights of blissful sleep.
Every guest’s experience is important to us as we strive for the finest in service and facilities. Unfortunately, during your stay, we apparently fell short of our goals and your expectations. For this I apologize. I am pleased that our chef was able to accommodate your request.

Thoughtful feedback is a gift and we thank you for your input. We look forward to welcoming you back on your next visit.

Warm Regards,


Anthony Johnson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,542 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (469)
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English first
Bristol, UK
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 3, 2013

I'm sorry to say this hotel didn't live up to expectations. It really needs a face-lift. The furniture in the rooms is scruffy, there is a lack of maintenance around the property which lets it down. I was told they are busy 'getting the hotel ready for Christmas", what about us pre-Christmas guests? Don't we deserve the same standard?

The food was ok, not great as some reviews would suggest. It's true that some of the staff are truly delightful, warm, friendly and trying to make your holiday special. Unfortunately not all staff achieve these high standards of hospitality. Some were plain rude, avoiding eye contact, talking and laughing with their colleagues while treating us, the customers, as if we were a bit of a nuisance. This was a really special holiday for us, and that aspect was very disappointing.

The beach is poor, what with the pumping station build next door, the derelict buildings in the other direction, it's not the best. We weren't offered the trip to the other beach until the night before we left-bit late for us.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trudytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 2, 2013

Persuaded husband to return to Barbados after a bad first experience and I am afraid he was right.

We choose Mango Bay - wrong. Lovely sea view room at front although floor dirty and water not replenished in fridge. Beach very poor. Food poor, catering for very traditional Brit tastes - sprouts! BBQ good. Suggest more buffets. Breakfast poor/repetitive. Staff lovely. Entertainment awful. Very loud buddy Brits and early morning towels on beach beds. Reminded us so much of the old Colonial days.

Altogether very expensive and we should have gone to Sandals on other islands where food and service is 5* and more.

Island lovely, although so much more could be made of the coast - very dilapidated. Sandals or Virgin should take the opportunity of developing. Real shame about the nearby villages, north coast and east coast - so run down.

British Airways also need to restart their connecting flights from Manchester to Gatwick. Heard lots of complaints about this.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DianeAndyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristiansand, Norway
1 review
Reviewed December 2, 2013

Fantastic service, clean accomadation, excellent food and never a problem if you wanted something of the menu. Looking forward to coming back, a fantastic island and a fantastic people, the perfect holiday for us.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy Victor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witham Essex
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 29, 2013

Having visited this fantastic island many times and experienced five other hotels, we picked Mango Bay Hotel (on Trip A's advice) as our normal "all inclusive" hotel in Speigtstown had closed down awaiting new owners. For three weeks we have experienced total chill out, excellent service, very nice staff, good food (could put many London restraurants to shame)". The problems about the beach workings we were warned about didn't bother us at all.
Out thanks to all the staff.
Macs & Anne Smith

Room Tip: Try deluxe
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 27, 2013

Just lovely, very laid back, good food, very good service, clean rooms, swam in the sea every day on going works not a problem. The only noise was on a Sunday night didn't bother us as so tired after flight! Added bonus we were allowed to keep our room up to just before we were picked up to go to the airport which enabled us to stay on the beach as long as possible

Room Tip: Any room is good, some people just need to chill!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank holidaymakers65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 24, 2013 via mobile

We returned 2weeks ago from an amazing trip in this lovely hotel! When we arrived we were greater by hermione who had cold towels and rum punch (or fruit punch) waiting, she booked us in quickly and efficiently and gave us a tour of the hotel. The next morning we were dismayed to discover that there was building works happening on the beach next door however it wasn't to noisy so it didn't bother us to much. However a few times me and my partner did walk along the beach where there were great spots for snorkelling.

This was a lovely chilled out holiday the food was amazing and there was so much choice on the menu and the staff were so helpful. The free trips laid on by the hotel were great value as was the shuttle bus to other beaches! We didn't realise until our 2nd week that water skiing was included but we did take full advantage!



Stayed October 2013, traveled as a couple
Helpful?
Thank Andrea Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mango Bay All Inclusive

Property: Mango Bay All Inclusive
Address: 2nd Street, Holetown, Barbados
Location: Caribbean > Barbados > Saint James Parish > Holetown
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Holetown
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Mango Bay All Inclusive 4*
Number of rooms: 76
Official Description (provided by the hotel):
Mango Bay Barbados is ideal for those seeking the convenience of an ALL-INCLUSIVE beach vacation combined with the personal and friendly service of a small resort. It enjoys a sought-after beachfront setting in St. James, on the famous west coast of Barbados.There are restaurants, bars, boutiques and cinema just steps away from Mango Bay in lively Holetown, including the brand new, upscale, LIMEGROVE LIFESTYLE CENTRE across the road from the resort. Mango Bay is approximately a 45 minute drive from the airport, and a 25-minute drive south of the hotel takes you to the capital Bridgetown. Mango Bay definitely gives you added value for an all inclusive hotel- included is a complimentary two-hour catamaran cruise to see the turtles, waterskiing & a glass bottom boat ride. ... more   less 
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Also Known As:
Mango Bay Hotel Holetown
Mango Bay Barbados
Mango Bay Saint James
Barbados Bay Mango
Mango Bay Hotel Barbados
Mango Bay All Inclusive Barbados/Holetown

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