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“Top Hotel only made better by the great staff”

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Mango Bay All Inclusive
Ranked #1 of 4 Hotels in Holetown
Certificate of Excellence
Reviewed March 9, 2008

We went as a party of eight and the Hotel made all of our party so welcolme the food was great the satff are fantastic the Hotel was extreamly clean and tidy. Will go back next year as we had such a good time. I read all reviews prior to going and this is one of the only hotels that has had almost no bad reviews and now I have visited I no why. Fantastic Holiday can not wait to go back...

  • Stayed: February 2008, traveled with friends
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7  Thank pcr68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,412 - 1,418 of 1,595 reviews

Reviewed March 6, 2008

My husband and I booked 10 days at Mango Bay with Virgin Holidays, who were excellent as usual.
We arrived in Barbados to be met by the Virgin reps straight outside the airport, who gave us our info pack and a much needed bottle of water! We arrived at the hotel about 7pm and were met by Josea,
who was very friendly and helpful. We were checked in within 10 mins and were then taken for a mini tour and got booked in for dinner. Our luggage was bought up to our room by a member of staff about 10 mins later. We upgraded our room to a superior ocean view and it was fabulous. Although the sea can be surprisingly noisy!

The beach is lovely although quite narrow, as are some of the West Coast beaches. We noticed that some people were placing their towels on sunbeds as early as 6.30am, which we thought was ridiculous and you couldn't get an umbrella after 9.30am. They have now introduced a rule that any beds left unattended for more than an hour outside of meal times, will be given to other guests.
The sunbeds are also very close together, so you can feel on top of other guests. In the end, we tended to walk 20 mins along the beach to Sandy Lane and just sat up there. The beach is much wider and there is plenty of shade from the trees. There are a few beach sellers, but a simple 'no thanks' and they move on. The pool is also great - normally very quiet. Great to cool off in.

The food at Mango Bay is fantastic. Breakfast is buffet, with your usual bacon and eggs etc, cereal, fruit. Lunch was a mixture of Al a Carte, (three courses) as was dinner. The portions aren't huge, but enough to fill you up. There is Afternoon tea from 4pm with cakes and sandwiches (although the sandwiches looked a bit sad sometimes)! Drinks are unlimited. Beer, spirits, cocktails - you name it, they do it. The bar staff were fantastic, making anything you asked for.

We also had a couple of great meals out. We went to The Mews, just outside the hotel which was really lovely, and we also went to The Tides - totally amazing food and service. Expensive at $200 US dollars but worth it!

There is a small shopping mall across the road from the hotel, where there are a couple of souvenir shops and a supermarket should you need it.

There is also wireless at the hotel, which we took advantage of. My husband took a laptop to keep an eye on some work things and was able to access the Internet whenever necessary. There is also a guest lounge with a computer, with free Internet access and a large selection of books for you to borrow.

Evening entertainment was excellent - great local bands almost every night. They tended to finish up by 11pm.

There is a turndown service every evening. They replace your beach towels and leave a little chocolate on your pillow, which is nice touch.

Currency is Barbados dollars, but US dollars are widely excepted.

The staff at Mango Bay are the friendliest we've ever come across. Nothing is too much trouble and they are so polite. They are constantly topping up your wine glass at lunch and dinner. We recommend the house white wine, which was lovely!

We would certainly go back there in the future and would certainly recommend to others.

  • Stayed: February 2008, traveled as a couple
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14  Thank SarabeeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2008

We've just returned from a ten day stay at the Mango Bay.

We went out full of high hopes, having read some of the glowing appraisals by other visitors but we have to report that we had some disappointments, at least as far as was concerned with our visit, others have different experiences. We were in room 407 at the front of the hotel.

The first grouse is the constant and all-pervading smell of drains in the stair well to the block. It wasn't overpowering but it was ever there. Fortunately, if you kept the door of the room shut, it rarely entered the room but it, er, left a nasty taste. We rather suspect that it emanated from the small bed of plants at the bottom of the stairwell which we understand was recently planted. Discussions with the excellent and redoubtable Shireene, the Manageress, suggested that the smell might be because the groundstaff were overwatering the plant bed and as there was no drainage from it, the water in there was going stagnant. A few days later, management phoned us to see if the problem was resolving so they were certainly taking our comments seriously.

The second grouse was the fact that there was no hot water to the room for no less than three days. We reported this on the first day and to their credit, we were given the use of another room for that night for showers with a promise that the problem would be sorted for the following day. With no hot water the following day, we were offered the same, um, tempting deal but it was on the third night that I really blew a fuse. Same no hot water, same irresistable offer of the use of another bathroom and same excuses from management. We finally got hot water on the fourth day after the main water storage tank feeding our room was replaced! They certainly took THAT one seriously. Thereafter water was always piping hot.

The final grouse is that we never got beach towels on the second day, apparently the laundry didn't come 'til late. Funny that, 'cos everybody else seemed to have them.

Alright, alright, maybe we've been unfortunate but putting these minor inconveniences aside, how did we rate the hotel?

Like just about everybody else, we were pleasantly surprised. The food is simple and tasty and is nicely presented with just a touch of "designer" about it and is clearly helped on by the unlimited free drinks. Portions can occasionally be small so you are advised to take with you a large magnifying glass if you are over 30 although we were never left feeling we wanted more.

The staff were marvellous, always friendly, always willing to oblige. We were slightly amused by the standard response to our "thank you" of "you're welcome", sometimes extended to "you're very welcome"! Maybe it's a local thing <g> but either way the Barbadians are extraordinarily friendly and courteous anyway. We don't know and we speculate, but it could be a counter to their very harsh origins as slaves hundreds of years ago. The suave and sophisticated manageress, Shireene, took a personal interest in her guests' welfare and welcomed us to the cocktail party on Wednesday evening.

There are a lot of comments about the noise but it didn't bother us too much. The rooms overlooking the pool and beach front probably do get some noise in the evenings from the hotel entertainment but it all ceases at a sensible hour so we guess that it wouldn't be unbearable. Our room backed on to one of the feeder roads to the hotel on which there are a couple of bars which did get rather noisy in the evening and which extended into the early hours but because there's no direct window from the room onto that side of the hotel (apart from the louvred window from the bathroom), if you kept the bathroom door closed, you could hear very little of it. The exception was Sunday night when a (seriously off-key) karaoke was clearly in progress but all-in-all, not a major problem. We've had worse at many other hotels.

The hotel offered a number of freebie additions and we thoroughly enjoyed the two-hour catamaran cruise which included swimming with turtles for those who wanted, the glass-bottomed boat and free transport into and back from Bridgetown.

So, to summarise;
Plusses: Good food and outstandingly friendly staff (the legendary Marcia, in charge of the restaurant, lived up to her reputation as a smile with a nice person attached), the local wine was excellent. Small hotel with an air of exclusivity. Free internet access and Wifi for those who simply cannot live without losing contact with the world.
Minuses: We'll not talk about the mechanical problems which are almost certainly exceptional but we would talk about some noise from the locals at night. Rain at times during our stay (February) but we never experienced the reported lagoon overflow. Oddly, they left the sunbed mattresses out in the rain and this resulted them being sodden and unusable for some hours whilst they dried out. And, er, loud Canadians!

Overall: Recommended. Very recommended. Arguably the best hotel on the island.

Stayed: February 2008
6  Thank RA&RR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2008

As an early retired couple who are well travelled we decided to do our first ever all inclusive holiday at the Mango Bay. Boy did we make the right decision. The hotel was just about perfect. We stayed for 2 weeks in an ocean front room which was only a few feet from the beach. The food was better than some 5 star hotels. Fantastic service, great staff and surroundings. With the nearby 'piano bar' and other bars it was nice to have an after dinner stroll and be welcomed by the locals. The water sports facilities were good and the catermaran cruise was great. The evening entertainment was sometimes on the poor side. I would definately recommend this hotel to most age groups, except those with young children, as the steep shelving beach can lead to difficulties getting in and out of ther sea.

  • Stayed: February 2008, traveled as a couple
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8  Thank travel2Blackpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2008

Stayed with my wife for our tenth anniversary for 5 days in Feb. Can't say enough great things starting with balloons and Champagne in our room on arrival. The food is great, people very nice including the other guests. Perfect location, restaurant right on the beach. Rooms really nice and activities fun.

Would highly recommend.

Jim

  • Stayed: February 2008, traveled as a couple
    • Value
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5  Thank JEVLACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2008

Its really quite difficult to know where to begin....so I will start at the begining.
We booked our wedding at MB last July and have just arrived back after having our dream wedding and honeymoon.
Six of us travelled out 4 adults and two teenagers.
We arrived about 19:30 and were greeted by Sunil who immediately made us feel welcome...within 10 minutes we were sipping beers and cocktails at the bar!!
Our rooms were Ocean front (211) and (313) they obviously have ocean views and were large comfy rooms with nice touches.
The beds are very very comfortable with firm matresses and very fine thread cotton sheets (these tend to start calling you about 9oclock) we used the rooms really just to sleep and shower the resort is far to beautiful to be in your rooms for long.
Our days began with a unrushed breakfast .... (You will asked to book for lunch and dinner at this point). Breakfast was alway a buffet.It had all the usual including porridge which I enjoyed. As well as lovely fresh fruit and bacon/egg ect....
The beach is narrow but comparing it to other hotels on this beach, it was actually a really good size...if you walk out of MB to the right, you can walk up to the Colony Club takes about 10 minutes, if you go left you head towards Sandy Lane about 15mins ...we walked along the beach to both these hotels so had a good look at the beach. We used both the pool and beach but prefered the beach. The beach boy - Roman was really helpful with umbrellas and mattresses for loungers. The beach does get busy but we were there peak season !! We all used the water sports every day, I think a big favorite was water skiing - thanks to Tyrone!! Jet Skis were also available, speak to Chucky if you have the urge.
Lunch was a full menu again the quality was excellent ... Our dinner waiter was Pedro and Shondelle who were fantastic.
We would have cake and sandwiches at about 5pm and spend the last hour of sunshine in the bar enjoying early evening drinks.
The bar tenders Chelton, Jonathan and Anton were very friendly.
Evening meal was Al Carte and again was delicious, they served a Califonia wine which according to our wine drinkers was excellent. Samantha was my most fav waitress she was fun and worked so very hard to please.
So onto the wedding.....This took place four days after we arrived organised by Ms Josea Browne and Curlene.
We were taken to Bridgetown to get our licence which was very straight forward. Music, flowers and photographs were arranged and it just happened!! It really was really just like that!!...Peter our photographer was brill... It really is hard to put into words how MB works .... maybe it because you never feel like the new people.... I dont know... MB is an intimate resort, all staff get to know you and guest all chat...Peter Odle (the owner) although not at the hotel every day is around and about at least 3 times a week....So all in all a magical experience xx Thankyou to all at MB xx we are coming back next April

  • Stayed: February 2008, traveled with family
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6  Thank karenstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2008

Having just returned from a week's relaxing holiday at the Mango Bay Hotel we would recommend this hotel to anyone. It's location is superb being right on the beach. The staff are very friendly and helpful, and the food and drinks cannot be faulted. We were very surprised at the quality not having been to an all-inclusive resort before - all tastes were catered for. Morning walks along the shore are highly recommended before you start your day! However, avoid booking a room at the front of the hotel which is close to the road where restaurants and bars are open until all hours - it is very noisy. A great holiday - we will definately return.

  • Stayed: February 2008, traveled as a couple
    • Value
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4  Thank AussieM20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mango Bay All Inclusive

Address: 2nd Street, Holetown, Barbados
Location: Caribbean > Barbados > Saint James Parish > Holetown
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Holetown
Price Range: $326 - $663 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mango Bay All Inclusive 4*
Number of rooms: 76
Official Description (provided by the hotel):
Mango Bay Barbados is ideal for those seeking the convenience of an ALL-INCLUSIVE beach vacation combined with the personal and friendly service of a small resort. It enjoys a sought-after beachfront setting in St. James, on the famous west coast of Barbados.There are restaurants, bars, boutiques and cinema just steps away from Mango Bay in lively Holetown, including the brand new, upscale, LIMEGROVE LIFESTYLE CENTRE across the road from the resort. Mango Bay is approximately a 45 minute drive from the airport, and a 25-minute drive south of the hotel takes you to the capital Bridgetown. Mango Bay definitely gives you added value for an all inclusive hotel- included is a complimentary two-hour catamaran cruise to see the turtles, waterskiing & a glass bottom boat ride. ... more   less 
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Also Known As:
Mango Bay Hotel Holetown
Mango Bay Barbados
Mango Bay Saint James
Barbados Bay Mango
Mango Bay Hotel Barbados
Mango Bay All Inclusive Barbados/Holetown

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