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Reviewed August 7, 2012

We have just checked out of this amszing resort. A perfect holiday at this great resort. Superb staff who can't do enough for you, superb food and superb facilities. It is virtually impossible to fault anything at Mango Bay. If you enjoy cocktails, ask for a cement mixer which is one to remember and if you enjoy omelettes then Mary in the kitchen is a world expert and will add garlic and chillis in perfect ratios. We will be back!

Thank you to all the staff who made our holiday do perfect.

  • Stayed: August 2012
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2  Thank IanGWheatley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

We chose this hotel due to the great reviews on Trip Advisor and I agree with many of the previous comments, there are however some I do not.

We booked 2no standard rooms 406/407 that were ok'ish, unfortunately they are situated in a block that has an external corridor overlooking a rather smelly/dingy service yard. On one occasion we were treated to one of the locals using the area as a public toilet which really added to the charm....and smell! This block can also be noisy at night due to the adjacent clubs/bars and has no lift facility.
There was a storm on our last full day bringing with it heavy rain which caused a leak over the bed in 407. Having reported the problem to reception we were given another room 415 for our last night, however no-one to our knowledge came up to see the problem and in fact housekeeping made up the bed despite the damp patch. The dining area also suffered from the same problem with water dripping though cracks in the ceiling! The adjacent creak also flooded which closed the beach but as it was our last day it didn't cause us any problems.

The food is great, as are the staff. The restaurant has the option of eating inside which is a real bonus at breakfast if you want to avoid the black birds from eating your food...they are a real pain!

The pool area needs attention as there many missing tiles and dirty cracks around the walls, this is no surprise as the pool was used on one occasion to store the garden chairs due to the impending storm.

The beach is fine, if a little narrow and expect a little hassle from the locals selling their wares.

The water skiing is good but book early (opens 10am to 4pm, 15 mins/ski) and we found the mornings were best as the sea was very flat and Peter is a good tutor as he got both of our daughters skiing on their first attempt!

Get up early if you want a sunbed as the towel brigade are early risers!

Please do not let this review deter you from staying at this hotel as overall we had a great holiday.

Room Tip: Ask for a room in the block with the lift or upgrade to a more superior room
  • Stayed: July 2012, traveled with family
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7  Thank Rgm1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samtul, Manager at Mango Bay All Inclusive, responded to this reviewResponded August 7, 2012

Dear rgm1965,

Thank you for your very fair review of your holiday at Mango Bay. We are pleased that you had a good time overall, but are sorry that you felt let down in some areas.

It is unfortunate that the weather affected the latter part of your holiday. Ernesto could have been much worse and we are just happy that it weakened as it approached Barbados. We have been blessed to have not had a serious Hurricane here since 1955, and we pray that this is not something we experience ever again.

There is always some disruption when a storm passes..no matter how small the system is. Leaks will develop where we never had them before, and of course no repairs can be done while the rain is falling. Our housekeeper assures me that your bed would only have been made if the bed was still dry at that point (or she did not see the damp) , but we are truly sorry that you had to move room on your last night. due to this unfortunate development. Someone from Maintenance did in fact go to the room to see where the leak was.

Our restaurant has a canvas roof (will be changed soon), but again, pinholes can become large ones in torrential rain, with roofs like this.

It is the norm that light pool furniture that can be blown around in a storm be put into the pool for safety until the passing of the storm. I assure you that it is not usual that we store any type of furniture in the pool.

We replace any missing mosaic tiles in the pool every year in our slowest period. Small mosaics, we learned too late, tend to drop off with constant vacuuming of the pool. Again, these will be replaced within a few weeks (without having to drain the pool).

The creek near to us did not burst with this storm because the sandbank that separates the sea from the creek is quite high at the moment due to a very dry summer (traditionally the rain season) this year. No one was using the beach simply because the weather was so bad.

We do hope this response provides an explanation for, and reassures you of any doubts you might have had about some aspects of our operation, and look forward to welcoming you back to Mango Bay very soon!

Kind regards,

Shireene Mathlin-Tulloch
Hotel Manager
smathlin@mangobaybarbados.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2012

We stayed at The Mango Bay for a week in July with our 2 children aged 10 and 12. I am well travelled and have stayed in many 5 star hotels worldwide.
As it was school holidays there were lots of children in the hotel.
This really is a great hotel with lovely staff, from the minute we arrived we were made to feel very welcome. The watersports were fantasic, Peter taught my children to waterski within 20 minutes and they were able to ski almost every day of our holiday. We went on the boat to swim with turtles which was fantastic. I did have issues with jet skis speeding close to people swimming but this wasn't the fault of the hotel. The standard of food was excellent and everything we were offered was of a high standard and served hot. There is only one restaurant in the hotel which was fine for a weeks holiday. Marcia the restaurant manager was fantasic and had all the staff very well organised so that wine and water was regularly topped up and you could not fault the service at all. My daughter celebrated her birthday when she was there and the staff made a reall fuss of her decorating the table with balloons and bringing her alcohol free champagne. There were 3 weddings the week we were there and all looked lovely.
The beach is small but absolutely lovely, great for children and there are plenty of sunbeds on the beach. We snorkelled every day and saw lots of fish.
Entertainment is low key with either a band or singer performing for a couple of hours in the evening. On our last night a turtle came right up onto the beach to lay her eggs which was just amazing.
The pool area is ok with comfortable beds, Peter the waiter was fantastic and came round regularly taking drink orders and it was always service with a smile!
Overall we just loved our week at the Mango Bay. We stayed in one of the 1 bedroom apartments and it was roomy and the beds were very comfortable.
It's very safe to venture outside the hotel and there is Cartier and Loius Vuitton right by the hotel along with lots of other gift shops and cafes and restaurants.
We will definitely go back next year and the children said it was their best ever holiday!
Thank you to all the wonderful staff who looked after us so well!!!!!!

Room Tip: One bedroom apartments are great If you are travelling with children
  • Stayed: July 2012, traveled with family
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5  Thank Manchestergirl1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

From the moment we came to the moment we left Mango Bay was the perfect place. The best I have ever been to on hoilday. I found the cleaness, the service and the facillites excellet. The staff at Mango bay was sooo good what ever was asked would be done with no hesitation. The food was a la carte with a childrens menu if you have children. Breafast was a buffet everyday and lunch and dinner was mostly a la carte but on some days would be a buffet.

I stayed in one of the apartments which was very nicely presented but the air conditioning wasn't great but the was fans to keep you cool during the night. The beds were very comfortable and I slept well every night and was very happy with room service.

The Bar is a great place to relax during the day and before and after dinner. There is a good mixture of entertainment during the evening.

I was part of a wedding party during my holiday the wedding cordinater was outstanding and gave the bride and groom a brilliant day with a personal photographer and Video camerist.

Overall I had a brilliant Holiday and hope to return back to Mango Bay soon x Thank you all the Staff who made my holiday so pleasent

  • Stayed: July 2012, traveled with family
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1  Thank Brianna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012

We travelled to this picture perfect location in October 2011, and stayed for a week. The weather was beautiful - tanning sun with a soft sea breeze and although there were a few tropical rain showers they cleared away just as quickly as they appeared. The team at Mango Bay are superb - from the moment we arrived and were provided welcome drinks whilst checking in to the very personal service offered by all staff to ensure you are having a wonderful stay. We stayed in a one bedroom apartment in the separate complex, set slightly and invitingly apart from the main hotel buildings with it's own pool. Clean, enormous super king bed, lovely little terrace with cane furniture, flat screen tv with plenty of US channels. Food was exquisite, mostly at lunch and at dinner it was a la carte which we prefer to buffet, and on the two nights of our seven that it was a buffet we ate elsewhere - once at Oistins (nothing special just a lot of stalls and frying fish, quite grubby and we didn't feel worth the taxi fares), and the second time at The Fish Pot, which was beyond brilliant and needs its own five star review. Entertainment was fun and light hearted and this hotel is really well placed for all the bars of Holetown - a one min walk. All watersports are included. Bar service was excellent and the tiny spa is very cute, offering some nice pampering treatments but not really any facilities as such. There are plenty of other spas on the west coast however if you are keen to spend a day. The lime grove shopping centre just across the road from mango bay was just opening as we were there, full of very high end stores. This is a lovely hotel, highly recommended!

  • Stayed: October 2011, traveled with family
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4  Thank Sonia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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