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“Best Location & Service in a Tropical Paradise!”

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Infinity Bay Spa and Beach Resort
Ranked #2 of 14 Hotels in West Bay
Certificate of Excellence
Reviewed October 24, 2013

My wife and I were lucky enough to spend our honeymoon at Infinity Bay. We had never been to Roatan so we were not sure what to expect when arriving. The resort arranged to have a courtesy shuttle pick us up from the airport which was very convenient. The front desk staff was very welcoming and helpful. The main thing that establishes Infinity Bay above the rest is the staff and services (besides the location, amenities, and pristine look). The resort has the most accommodating and friendly staff at any resort we had ever been, hand down. Tommy, the Sales Manager and Rick the General Manager took excellent care of us from the minute we arrived. They set up a special boat trip to Cayos Cochinos, Dolphin Encounter, and Zipline tour. They truly made our stay unforgettable. They made themselves available to us and the rest of the guests which is something you don’t find very often, if at all. Thank you both very much! The bar and kitchen staff were very friendly and provided the best customer service. Pumar, Daneesa, Steve & Swiss Martin were great bartenders/servers and made the best drinks. They always had smiles on their faces and were always happy to help.
The resort is absolutely beautiful. It is very well maintained and very safe. Snorkeling was the best right in front of the resort and the beach was incredible. Everything you need to have a great time is literally at your fingertips with Infinity Bay and they will arrange everything for you. We will definitely be returning to our new friends at Infinity Bay hopefully in the near future.
Thank you to everyone at Infinity Bay for making our honeymoon the trip of a lifetime.
April & Brett.

  • Stayed: September 2013, traveled as a couple
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7  Thank Brett W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear Brett W,

Thank you very much for taking the time to share your experiences at Infinity. The week you were here was a busy honeymoon week with three other newlyweds here. The staff was incredibly rewarded with this amazing review. It was an honor to have such special people at the resort during such a special occasion in your life!

Hope to see you back soon

Best
Rick K

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1,194 - 1,200 of 2,106 reviews

Reviewed October 24, 2013

Rooms and grounds are even better than the photos and staff is super friendly. We stayed for two weeks in a 2nd floor one BR and had no maintenance issues. Housekeeping was spotty and had to call a couple of times for no show, but they always left the extra towels that we requested on day one. Breakfast buffet... Good variety of food but often not ready at 7 (we dove every morning and wanted an early breakfast) and A/C was either not working not turned on at least half of the time. Room is stifling without it so we ate outdoors on the balcony. Beach massage with Sheila was huge disappointment. It is not a real massage (she is self trained and needs more) but rather a liberal dousing with baby oil and she talked on her cell phone or to others standing nearby the entire time. Diving was exceptional. Reefs much healthier than Bonaire.

Stayed: October 2013, traveled with friends
6  Thank Deb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear Deb G,

Its always great to have a fellow Philadelphian here at Infinity Bay....we are the island of brotherly love.

We greatly appreciate all your feedback and all of your useful comments have been discussed at our managers meeting. Your feedback is invaluable as we are always striving to be the best.

Hope to see you back and thanks agian!

Rick k

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Reviewed October 22, 2013

We just returned home from a week stay at Infinity Bay. Our unit was beachfront and perfect. It was very roomy and had everything that we needed for our stay. We loved the property, the location, the food, the staff and service and especially the pool and pool bar. We spent many hours sitting at that pool bar (even watched football and listened to a band from the pool). The snorkeling from the property is the best on the island (watch out for the jellyfish though....OUCH)

  • Stayed: October 2013, traveled as a couple
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5  Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear chamee,
We are thrilled that you enjoyed the accommodations, beach, snorkeling, food and beverage and the atmosphere. Our location is second to none in West Bay with reef right in front of our resort.

Thank you and we hope see you back on your travels!

Best
Rick

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Reviewed October 22, 2013

We made a quick two night business trip to Roatan over our anniversay and wanted to enjoy the beautiful beach there as much as possible in our quick visit. We had been recommended the Infinity Bay resort and were so pleased with our stay. We appreciated having a nice full kitchen, purified water in kitchen plumbing and a lovely view of the garden and pool areas. We even could see the ocean quite well from our balcony. The beach was a one minute walk away! We had lunch at the restaurant there on the beach and found the food very good with many menu selections. We enjoyed the beautiful pool in the evening after our appointments and meetings were behind us. Our stay included a buffet breakfast in the mornings that was delicious with a variety of items from traditional Honduras menu of beans, eggs, delicious fresh fruit, selection of juices, sausage etc. We were so glad we made arrangements to visit this lovely place and hope we can return again someday!

  • Stayed: September 2013, traveled on business
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5  Thank kkleinrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear kkleinrn,
It was a pleasure to have hosted you even though it was only for two days. Our goal is to deliver luxury to everyone and we are thrilled that you felt pampered and had an enjoyable time.

Next time hopefully you can stay longer!

Best
Rick K

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Reviewed October 21, 2013

Just got back from an amazing time at Infinity Bay. Being a professional chef I have become expectant of average food in the Caribbean. Not here....we enjoyed every meal. The grilled sea bass, nachos, shrimp tacos and lobster were excellant. The staff in the entire works very hard and really seem to focused on delivering very good service.
We booked our room via the website so breakfast was included which was great to not worry about our nutritional begining of each day. The two bedroom was really cool and our maid did a great job. We arrived early and our room was not yet ready - a small bump as everything else was wonderful!

Room Tip: take my advise - eat at the resort.
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  • Stayed: October 2013, traveled with friends
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5  Thank lou o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear lou o,

Thank you for your wonderful review and we all remember sharing food and beverage stories form our related careers. The team was thrilled that you enjoyed the accommodations and the resort in general but most importantly how much you appreciated the food offerings - from a professional as yourself.

See you soon and bon appetite!
Rick K

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Reviewed October 21, 2013

We recently stayed at Infinity Bay fior our first time and first trip to Roatan. We had the most amazing time. This was our first vaction alone in many years and we wanted it to be special and special it was! the one bedroom villa was huge and very clean. the service at the front desk, bar and beach were top notch. We met several managers including Rick wo runs the resort and everyone was so helpful. Long days in the sun meant early nights to bed. Cant wait to go back for a second time. It was an easy non stop flight for us. guess we have found a new paridise! oh yes - breakfast was included and was also a very good experience. only rained one day...lol

Room Tip: We like staying on the top floor.
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  • Stayed: September 2013, traveled as a couple
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6  Thank mary g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear mary g,

Thank you very much for taking the time to write such a glowing review. It was great yo hear that you and your husband were finally able to get away alone for some chill time alone.

Don't forget about that easy flight so you can return in the near future.

Regards
Rick K

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Reviewed October 21, 2013 via mobile

My husband and I took our kids to Infinity Bay for a week. We had the best time! The beach is amazing and we went snorkeling every day and saw a lot of fish! The pool is great too! The entire staff at Infinity Bay is wonderful and is always finding ways to make your stay perfect!
The hotel has an In house scuba shop so diving was a breeze! No need to pick equipment up or drive anywhere! They also have a great activities coordinator that helped us book tours and swim with dolphins! Walking distance from shops and restaurants. We will absolutely be back!!!!

Stayed: August 2013
4  Thank SLSmot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this reviewResponded October 30, 2013

Dear SLSmot,

On behalf of the entire staff we are deeply appreciative of your very kind review. The staff works so hard and your comments make it all worthwhile!

We will be on standby waiting for your return!

Mucho gracious
Rick K

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Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Roatan, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in West Bay
#1 Spa Hotel in West Bay
#2 Romantic Hotel in West Bay
#2 Family Hotel in West Bay
#2 On the Beach Hotel in West Bay
Price Range: $192 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras

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